Summary of the content on the page No. 1
Welcome to
SBC Unified Communications Lite
This guide will help you understand how the
different features of your service work so you can
get the most out of your service.
© 2003 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other
product names are trademarks of SBC Knowledge Ventures, L.P. and/or its affiliates.
SGC00116-1 (11/03)
Summary of the content on the page No. 2
Welcome to SBC Unified Communications Lite Table of Contents Welcome to SBC Unified Communications Lite Welcome. Prepare to have your communications life changed. It may sound like a bold statement, but that SBC Unified Communications Lite – System Requirements 1 is what you'll experience when you get to know and understand your new service. You may be thinking that lots of features might take a lot of time to learn. SBC Unified Communications (UC) Lite does a lot, but Setting Up Your SBC Unifie
Summary of the content on the page No. 3
SBC Unified Communications Lite – System Requirements Setting Up Your SBC Unified Communications Lite Mailbox You can either start on the computer or the telephone to set up your SBC Unified Communications Lite Before setting up your SBC Unified Communications (UC) Lite service, your computer needs to meet certain mailbox, but there are more options available to you by using your computer first. “system requirements.” System Requirements Using the Computer to Access Your Mailbox Computer Type
Summary of the content on the page No. 4
Accessing Your Mailbox From Your Phone Number Quick Start Guide When you want to check your voice mail, email, or fax messages from the telephone, simply call your access number and follow the prompts. To get acquainted with your SBC Unified Communications (UC) Lite mailbox, here are some steps that will If you are calling from your own phone number, the first time you call in: walk you through using your mailbox. 1 1. If you’ve already changed your PIN on the web site: Enter the PIN you cre
Summary of the content on the page No. 5
Using the Computer to Check for Messages Using SBC Unified Communications (UC) Lite 1 Log in to your mailbox from your computer by entering your User ID and Web password. You will be taken to your Inbox. All your messages are in your Inbox. Click on any underlined field of the message you want to review. Upon accessing your UC Lite mailbox, you will be presented with several options of what to do. One option 1 you have is to check for messages. **Fast Login, PIN Skip, and Autoplay. Once you’v
Summary of the content on the page No. 6
To use the computer to change your Fast Login and PIN Skip options : Distribution Lists 1. Log in to your UC Lite mailbox. 2. Click the "Telephone" link on the left-hand side of the page. A distribution list is a group of telephone numbers of UC subscribers, and email addresses of UC subscribers and non-UC subscribers, to which you can send (or forward) messages. Your distribution list can be used 3. Click "My Phone Numbers and Greetings.” to reach several people with one message. For exampl
Summary of the content on the page No. 7
To use the computer to create a distribution list: Your personal greeting (“Hi, we’re not home or we’re on another call, please leave a message.”) is the main greeting your callers will hear when they call your home and you do not answer the telephone. 1. Click on the "Address Book" link on the left-hand side of the page. 2. Click the "Add Distribution List" button. On special occasions you may want to use an Extended Absence Greeting, to give your callers specific information. For example: “
Summary of the content on the page No. 8
Message Notification Settings Mailbox Settings SBC Unified Communications Lite has several ways of keeping you informed of new messages that have been left in your mailbox. This means you are able to respond to your family and friends as quickly as possible. “ “T To o c ch ha an ng ge e y yo ou ur r m ma aiillb bo ox x s se et tt tiin ng gs s, , p pr re es ss s 4 4. .” ” By accessing your UC Lite mailbox over the web, you can first set up at which numbers or at which addresses you should
Summary of the content on the page No. 9
Email Notification Key Contact List Email notification works similar to the alphanumeric pager notification. For email notification you can enter an email Your Key Contacts are the addresses of the people who are most important to you. UC Lite can save a list of these addresses address other than your SBC Unified Communications email address to receive notification of new messages in your mailbox. and then you can use this list in setting up your Notification options. This comes in handy if you
Summary of the content on the page No. 10
Save to My Computer Message Forwarding and Out of Office Reply When viewing any of your messages, there is a "Save to My Computer" button near the bottom of the page. Clicking on this Message Forwarding allows you to forward your SBC Unified Communications (UC) Lite inbox messages to button lets you permanently save a copy of the message to your own computer. another email account. That means your voice mail, email and fax messages will be forwarded to another email account. To permanently sav
Summary of the content on the page No. 11
Alternate ID (Secondary Phone Line) If you turn on this feature, when someone calls your Secondary Phone Line number, they hear the greeting This feature allows a single mailbox to answer calls for different telephone numbers. If you have two phone that you have recorded for the primary mailbox number. numbers in your home or two in your office, you can direct all your messages to a single mailbox to make Note: Changing the telephone numbers in your Alternate ID fields does not change the attri
Summary of the content on the page No. 12
Telephone Navigation Map <19> SBC Unified Communications Lite User Guide <20> SBC Unified Communications Lite User Guide
Summary of the content on the page No. 13
Q: Why is the message waiting indicator light on my phone lit even though I do not have any new messages? Frequently Asked Questions A: Your phone’s message waiting indicator light (and/or special “beeping” dial tone) may remain active if you have accessed and read new messages from your personal computer or the telephone and you have not yet logged out of your session. The Q: Can I access my mailbox from any phone, or do I have to use my own phone? light will turn off within seconds of you logg
Summary of the content on the page No. 14
SBC Unified Communications Lite Definition of Terms (Glossary) Terms and Conditions BEFORE USING YOUR NEW SBC UNIFIED COMMUNICATIONS LITE SERVICE, PLEASE READ THE FOLLOWING. Your use of the SBC Unified Communications Lite service Access Number – represents your agreement to these Terms and Conditions. If you are unwilling to abide by these Terms and Conditions, please contact us immediately. The telephone number you were given to access your messages over the telephone. Description of Service
