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Aspire 8943G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Microphone Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the Mainboard to Touchpad Cable . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Touchpad Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the Finger Print Board . . . . . . . . . . . . . . . . . . .
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Table of Contents Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Replacing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Replacing the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170 Troubleshooting 171 Common Problems . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows® 7 Home Basic 64-bit • Genuine Windows® 7 Home Premium 64-bit Platform • Intel® Core™ i7-820QM processor (8 MB L3 cache, 1.73 GHz with Turbo Boost up to 3.06 GHz, DDR3 1333 MHz, 45 W), i7-720QM processor (6 MB L3 cache, 1.60 GHz with Turbo Boost up to 2.80 GHz, DDR3 1333 MHz, 45 W), supporting Intel® 64 architecture, Intel® Smart Cache • Intel® Core™ i7-620M pro
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TV Tuner • Digital TV-tuner supporting DVB-T (Digital Video Broadcasting-Terrestrial) standard (6 to 8 MHz) • I/O: • RF-in jack for digital TV antenna cable input • Connectors: • PAL/SECAM-to-RF • NTSC-to-PAL/SECAM • DVB-T antenna (UHF/VHF reception) • Remote control Graphics • ATI Mobility Radeon™ HD 5850 with 1024 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder (UVD), OpenEXR High Dynamic-Range (HDR) technology, Shader Model 5.0, Microsoft® DirectX® 11, OpenGL® 3.1, OpenCL™ 1.1 •
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Storage subsystem • Hard disk drive: • One or two 160/250/320/500/640 GB or larger • Multi-in-1 card reader, supporting: • Secure Digital™ (SD), MultiMediaCard™ (MMC), Memory Stick™ (MS), Memory Stick PRO™ (MS PRO), xD-Picture Card™ (xD) Optical Media Drive • 4X Blu-ray Disc™ Writer / DVD-Super Multi double-layer drive: • Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 8X DVD-ROM DL, 6X DVD-R DL, 6X DVD+R DL, 8X DVD-RW, 8X DVD+RW, 5X DVD-RAM, 4X BD-ROM, 4X BD-R, 2X BD-R
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Privacy control • Acer Bio-Protection fingerprint solution, featuring Windows® logon, computer protection, Acer FingerLaunch, ProfileLaunch, MusicLaunch, Password Bank, MyLaunch, FingerNav • BIOS user, supervisor, HDD passwords • Kensington lock slot Dimensions and Weight • 440 (W) x 295 (D) x 31/43.8 (H) mm (17.34 x 11.62 x 1.22/1.73 inches) • 4.6 kg (10.1 lbs.)14 with 8-cell battery Power Adapter and Battery • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-savi
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I/O Ports • Acer Bio-Protection fingerprint reader • Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD) • Five USB 2.0 ports • eSATA port • IEEE 1394 port • HDMI™ port with HDCP support • Consumer infrared (CIR) port • External display (VGA) port • Headphone/speaker/line-out jack with S/PDIF support • Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • DC-in jack for AC adapter Optional Items • Acer Media Center remote control • 2 GB / 4 GB DDR3 1066 MHz soDIMM module • 8-cell Li-ion batt
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System Block Diagram GPU CORE PWR CHARGER ISL6264 ISL88731 GPU IO PWR 3/5V SYS PWR ISL62827 RT8206 DISCHARGER CPU CORE PWR +3V,+ 5V,+1.5V,+1.05V,+1.1V_VTT ISL62882 CLOCK GENERATOR BCLK: 133MHz Fan Driver PEG_CLK: 100MHz intel +1.0V/+1.8V ARD: 1.05V SELGO: SLG8SP595V DPLL_REF_SSCLK: 120MHz (PWM Type) CFD: 1.1V CPU VTT RT9018A + TPS54418 X'TAL UP61111AQDD P3 14.318MHz CPU VGFX_AXG VTT 1.05V ISL62881 UP61111AQDD Arrandale (SG)* Dual Channel DDR III SO-DIMM 0 800/ 1066 MHz Clarksfiel
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Notebook Tour This section provides an overview of the features and functions of the notebook. Top View 1 2 13 3 12 4 5 11 6 10 7 8 9 # Icon Item Description 1 Acer Crystal Eye Web camera for video communication. (only for certain webcam models) 2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model). 3 Arcade key Launches InstantOn Arcade. P key / Acer Programmable key (configuration may vary by model). / P PowerSmart key Puts you
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# Icon Item Description 6 Touchpad/Media Touch-sensitive pointing device which functions like a Console computer mouse*. / Touch sensitive controls for Acer Arcade, volume (up/down) and media (play/pause, stop, previous, next); with mute. Movie Launch movie playback software. Music Launch music playback software. Play/pause Play or pause a selected media file. Stop Stop playing the selected media file. Previous Return to the previous media file. Next Jump to the next media file. Mute Turn the
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# Icon Item Description 2 Multi-in-1 card Accepts Secure Digital (SD), MultiMediaCard (MMC), reader Memory Stick (MS), Memory Stick PRO (MS PRO), xD- Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. 3 CIR receiver Receives signals from a remote control. Left View 13 2 456 78 # Icon Item Description Kensington lock Connects to a Kensington-compatible computer security slot lock. Note: Wrap the computer security lock cable around an 1 immov
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Right View 13 2 45678 # Icon Item Description USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 1 2 Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk Lights up when the optical drive is active. 3 access indicator Optical drive Ejects the optical disk from the drive. 4 eject button Emergency eject Ejects the optical drive tray when the computer is turned off.Note: 5 hole Insert a paper clip to the emergency eject hole to eject the optical drive tray w