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b
Maintenance and Service
Guide
Compaq Presario V3000 Notebook PC
Document Part Number: 418333-002
April 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of Å overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–7 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–19 2Troubleshooting 2.1 Setup Utility in Windows XP . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–18 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20 3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23 3
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Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Specifications AScrew Listing B Backup and Recovery in Windows XP C Backup and Recovery in Windows Vista D Display Component Recycling E Connector Pin Assignments F Power Cord Set Requirements Index viii Maintenance and Service Guide
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1 Product Description The Compaq Presario V3000 Notebook PC offers advanced modularity, Intel® Core™ Duo, Core Solo, and Celeron® processors or AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support. Compaq Presario V3000 Notebook PC Maintenance and Service Guide 11
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Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Core Duo T7200 (2.00-GHz) ❏ Intel Core Duo T5600 (1.83-GHz) ❏ Intel Core Duo T5500 (1.66-GHz) ❏ Intel Core Duo T5200 (1.60-GHz) ❏ Intel Core Duo T2600 (2.16-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2250 (1.73-GHz) ❏ Intel Core Duo T2300 (1.66-GHz) ❏ Intel Core Duo T2350 (1.60-GHz) ❏ Intel Core Duo T2060 (1.60-GHz) ❏ Intel Core Duo T2050
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Product Description ■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, or Free DOS, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad pointing device with on/off button and dedicated two-way scroll zone ■ Integrated 10/100 BASE-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack ■ Integrated high-speed 56K modem with RJ-11
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Product Description ❏ External monitor ❏ IEEE 1394 digital (select models only) ❏ Memory Reader (select models only) ❏ Power ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ S-Video-out (select models only) ❏ Universal Serial Bus (USB) v. 2.0 14 Maintenance and Service Guide
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Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.5, “RTC Battery,” for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the compute
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance 16 Maintenance and Service Guide
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless switch Turns the wireless feature on or off, but (select models only) does not create a wireless connection. To establish a wireless connection, ✎ a wireless network must already be set up. 2 Wireless light Blue: An integrated wireless device, such (select models only) as a
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function 1 Optical drive Reads an optical disc. 2 USB ports (2) Connect optional USB devices. 3 RJ-11 (modem) jack Connects a modem cable. 4 Power connector Connects an AC adapter. 5 Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act ✎ as a deter
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Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Maintenance and Service Guide 19
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Product Description Table 1-3 Left-Side Components Item Component Function 1 S-Video-out jack Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. 2 External monitor port Connects an external VGA monitor or projector. 3 Expansion port 3 Connects the computer to an optional expansion product. The computer has only one ✎ expansion port. The term expansion port 3 describes the type of expansion port. 4 RJ-45 (network) jack Conne
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Product Description The computer keyboard components are shown below and described in Table 1-4. Keyboard Components Maintenance and Service Guide 111
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Product Description Table 1-4 Keyboard Components Item Component Function 1 Function keys (12) Execute frequently used system functions when pressed in combination with the fn key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key Displays the Microsoft Windows Start menu. 5Windows Displays a shortcut menu for items applications key beneat
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Product Description The computer top components are shown below and described in Table 1-5. Top Components Table 1-5 Top Components Item Component Function 1 Power button When the computer is ■ Off, press to turn on the computer. ■ On, press to enter hibernation. ■ In standby, briefly press to exit standby. ■ in hibernation, briefly press to exit hibernation. 2 Speakers (2) Produce sound. Maintenance and Service Guide 113