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HP ENVY 15
Maintenance and Service Guide
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© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Identifying hardware ................................................................................................................ 5 Top components .........................................................................
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Packaging and transporting guidelines ........................................ 32 Workstation guidelines .............................................................. 32 Equipment guidelines ................................................................. 33 Component replacement procedures ........................................................................................ 34 Service tag ......................................................................................................
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Recovering from the dedicated recovery partition (select models only) ........................... 86 7 Connector pin assignments ............................................................................................. 87 Audio-in (microphone) ............................................................................................................ 87 Audio-out (headphone) ........................................................................................................... 87 HDMI .
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1 Product description Category Description Product Name HP ENVY 15 Notebook PC Processors Intel® Core™ i7-840QM 1.86-GHz processor with embedded Northbridge Intel Core i7-740QM 1.73-GHz processor with embedded Northbridge Intel® Core™ i7-820QM 1.73-GHz processor with embedded Northbridge Intel Core i7-720QM 1.73-GHz processor with embedded Northbridge Intel Core i5-540QM 2.53-GHz processor with embedded Northbridge Intel Core i5-520QM 2.40-GHz processor with embedded Northbridge Intel Core i5-45
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Category Description Mass storage devices Supports either 8.0-mm SATA 1.8-in or 9.5-mm SATA 2.5-in hard drives Supports the following hard drive configurations: 2.5-in, 7200-rpm: ● 640-GB ● 500-GB ● 320-GB 1.8-in, 5400-rpm: ● 320-GB 1.8–in SSD ● 160–GB Optical drive External USB support for the following: ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive ● DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Microphone 2 integrated digital dual-array micropho
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Category Description Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: ● Intel WiFi Link 6200 802.11 a/g/n ● Intel WiFi Link 6200 802.11 a/g/n with Bluetooth® ● Intel WiFi Link 5100 802.11 a/g/n ● Intel WiFi Link 5100 802.11 a/g/n with Bluetooth ● Intel WiFi Link 6100 802.11 a/b/g ● Intel WiFi Link 6100 802.11 a/b/g ● Intel WiFi Link 6100 802.11 a/b/g with Bluetooth ● Intel Wi
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Category Description Ports 3.5-mm headphone/microphone combo jack (stereo, supports jack detection) eSATA/USB 2.0 combo port (1) High Definition Multimedia Interface (HDMI) v1.3b supporting 1920 × 1080 at 60 Hz HP Smart Adapter AC adapter plug RJ-45 Primary battery connector Secondary battery connector USB 3.0 ports (2, each capable of driving an external optical drive) USB 2.0 ports (2, each capable of driving an external optical drive) NOTE: The total combined power for all USB ports is 3.0 am
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2 External component identification Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows includes the User Account Control fea
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Item Component Function (1) Ambient light sensor Adjusts the screen brightness levels automatically, based on surrounding lighting conditions. (2) Internal microphones (2) Record sound.. (3) Webcam light On: The webcam is in use. (4) Webcam infrared (IR) lights (2) Improve the webcam picture quality in low-light conditions. (5) Webcam Records video and captures still photographs. (6) Wireless antennas (2) Send and receive signals from one or more wireless devices. These antennas are not visible
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Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off t
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Item Component Function (5) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (6) calculator key Opens the Windows calculator function. (7) print options key Opens the Print Options window of the active Windows program. (8) Web key Opens a Web browser. NOTE: Until you have set up your Internet or network services, the Web key opens the Windows Internet Connection Wizard. After you have set up your Internet or network services and you
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TouchPad Component Description TouchPad* Moves the pointer and selects or activates items on the screen. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and select Mouse settings. Top components 9
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TouchPad buttons Item Component Function (1) TouchPad off indicator To turn the TouchPad zone on and off, quickly double- tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and Printers. The
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Front components Item Component Function (1) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Digital Media Slot Supports the following digital card formats: ● MultiMediaCard ● micro MultiMediaCard (adapter required) ● MultiMediaCard Plus ● Secure Digital Memory Card ● micro Secure Digital Memory Card (adapter
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Item Component Function (3) Vent .Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Drive light ● Blinking white: The hard drive is being accessed. ● Amber (select models only): HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. (5) Speaker Produces sound. 12 Chapter 2 External component iden
