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HP EliteBook 6930p Notebook PC
Maintenance and Service Guide
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© Copyright 2008, 2009, 2010 Hewlett- Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation in the United States. SD Logo is a trademark of its proprietor. The information contained he
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MSG revision history Revision Publication date Description A November 2009 The part number has been updated to 593138-001 for the 90-W HP Smart AC adapter for use in all countries and regions except India. The information was updated in the following locations: Miscellaneous parts on page 33 and Sequential part number listing on page 35. B September 2010 Updated spare part number 482959-001 (Audio/ExpressCard assembly) to indicate the spare kit does not include the cable. The information was upd
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B (continued) September 2010 Added a spare part number for a new docking station. The information was added in the following locations: Computer major components on page 22 and Sequential part number listing on page 35. Updated the spare part number for the upgrade bay cradle from 502322-001 to 613682-001. The information was updated in the following locations: Computer major components on page 22 and Sequential part number listing on page 35. Updated the spare part numbers for various processor
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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vi Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 9 Top components ....................................................................................................................... 9 Display ...............................................................................
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Electrostatic discharge damage .................................................................. 44 Packaging and transporting guidelines ........................................ 45 Workstation guidelines .............................................................. 45 Equipment guidelines ................................................................. 46 Unknown user password .......................................................................................... 47 Component replacement
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File menu ............................................................................................................. 105 Security menu ....................................................................................................... 105 Diagnostics menu .................................................................................................. 106 System Configuration menu .................................................................................... 107 6 Specifications .
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Recovering information using Windows Recovery Environment (WinRE) ........ 144 Recovering information using Recovery Manager ....................................... 145 Recovering the entire hard drive using f11 ............................................................... 145 Recovering information using a Windows Vista operating system DVD (purchased separately) ........................................................................................................... 146 9 Backup and recov
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1 Product description Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Product Name HP EliteBook 6930p Notebook PC√√ Processors Intel® Core™ 2 Duo processors ● T9900 3.06-GHz processor, 6-MB √√ L2 cache, 1066-MHz front side bus (FSB) ● T9800 2.93-GHz processor, 6-MB √√ L2 cache, 1066-MHz FSB ● T9600 2.80-GHz processor, 6-MB√√ L2 cache, 1066-MHz FSB ● T9550 2.66-GHz p
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Graphics ATI M82-SCE Mobility Radeon HD √ 3450 discrete graphics subsystem memory with 128 MB GDDR3 (operating at 700 MHz) or 256 MB GDDR3 (operating at 700 MHz) Mobile Intel GMA X4500 HD Universal √ Memory Architecture (UMA) graphics subsystem integrated with shared video memory (dynamically allocated), up to 384 MB Pan
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Supports the following configurations in√√ all countries and regions except Brazil: ● 8192-MB total system memory (4096 × 2, dual-channel) ● 4096-MB total system memory (2048 × 2, dual-channel) ● 4096-MB total system memory (4096 × 1) ● 3072-MB total system memory (2048 + 1024, dual-channel) ● 2048-MB total system memory
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Supports RAID 0 (striping) and√√ RAID 1 (mirror) Supports the following drives:√√ ● 320-GB, 7200-rpm hard drive ● 250-GB, 7200-rpm hard drive ● 160-GB, 7200-rpm hard drive ● 120-GB, 7200-rpm hard drive ● 128-GB, solid-state drive ● 80-GB solid-state drive Upgrade bay Fixed (removal of 1 screw required)√√ Customer-access
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Ethernet Intel 82567LM 10/100/1000 Ethernet,√√ with iAMT Intel 82567LM Gigabit network connection S4/S5 wake on LAN: DC - no√√ S4/S5 wake on LAN: AC - yes√√ Wireless Integrated WLAN options by way of wireless module: 3 WLAN antennae built into√√ display assembly Support for no-WLAN option√√ Support for the following W
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Battery (system) √√ Battery (travel) √√ RJ-11 (modem) √√ RJ-45 (Ethernet, includes link and√√ activity lights) USB (3) √√ VGA (Dsub 15-pin) supporting 1600 ×√√ 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) 1394a √√ 3-pin HP Smart AC Adapter√√ Keyboard/ 11.97-inch keyboard with embedded√√ poi
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory Security Supports Kensington security sock√√ Infineon Trusted Platform Module√√ (TPM) v. 1.2 TPM Enhanced Drive Lock √√ Fingerprint reader √√ Integrated smart card reader√√ Operating Preinstalled: system Windows® Vista® Basic 32 with and√√ without Office Ready Windows Vista Business 32 with and√√ without Office Ready
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Category Description Computer models Computer models equipped with discrete equipped with Unified graphics subsystem Memory Architecture memory (UMA) graphics subsystem memory DRDVD Windows Vista √√ DRDVD Windows XP √√ Windows Vista Basic 32 √√ Windows Vista Business 32√√ Windows Vista Business 64√√ Windows Vista Ultimate √√ Windows XP Pro √√ Certified: Microsoft® WHQL √√ Novell √√ SuSE Linux √√ Web support: Windows Vista Enterprise 32√√ Windows Vista Enterprise 64√√ Windows XP Pr
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2 External component identification Top components Display Item Component Function (1) Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment. (2) Internal microphones (2) Record sound. (3) HP Webcam Records video and captures still video. (4) HP Webcam light On: The integrated camera is in use. (5) Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed. (6) Keyboard light button Op
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Antennae Item Component Description (1) WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennae (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions. 10 Chapter 2 External component identification
