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Dell™ PowerEdge™ 1950 Systems
Hardware Owner’s Manual
www.dell.com | support.dell.com
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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Contents 1 About Your System Other Information You May Need. . . . . . . . . . . . . . . . . . . . . . . 9 Accessing System Features During Startup . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators. . . . . . . . . . . . . . . . . . . . . . 11 Hard-Drive Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . 12 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 14 Connecting External Devices . . . . . . . . . . . . . . . . . . . . . .
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System and Setup Password Features . . . . . . . . . . . . . . . . . . . . . 38 Using the System Password . . . . . . . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . . . . . . . . . 40 Using the Setup Password Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 41 Baseboard Management Controller Configuration . . . . . . . . . . . . . . 41 Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . 42 BMC Setup Module Options. . . . . . .
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Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing an Expansion Card. . . . . . . . . . . . . . . . . . . . . . . 61 . . . . . . . . . . . . . . . . . . . . . . 62 Removing an Expansion Card Configuring the Boot Device . . . . . . . . . . . . . . . . . . . . . . . . . 63 Configuring the Boot Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 63 System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 General Memory Module In
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Expansion-Card Riser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Removing an Expansion-Card Riser . . . . . . . . . . . . . . . . . . . 82 . . . . . . . . . . . . . . . . . . . 83 Installing an Expansion-Card Riser Backplane Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Removing the Backplane Board . . . . . . . . . . . . . . . . . . . . . 83 Installing the Backplane Board. . . . . . . . . . . . . . . . . . . . . . 85 Sideplane Board. . . . . . . . . . .
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Troubleshooting the System Battery. . . . . . . . . . . . . . . . . . . . . 100 Troubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . 100 Troubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . 101 Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . 101 Troubleshooting System Memory . . . . . . . . . . . . . . . . . . . . . . 102 Troubleshooting an Optical Drive. . . . . . . . . . . . . . . . . . . . . . 103 Troubleshooting a Hard Drive.
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7 Getting Help Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . 126 . . . . . . . . . . . . . . . . . . . . . . . 126 Technical Support Service Dell Enterprise Training and Certification. . . . . . . . . . . . . . . . . . 127 Problems With Your O
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1 About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following: • Front or
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NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians. Accessing System Features During Startup Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system
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Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators 1 2 3 4 5 6 8 7 Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors Ite Indicator, Button, or Connector Icon Description m 1 Power-on indicator, power button The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power bu
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Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors (continued) Ite Indicator, Button, or Connector Icon Description m 4 LCD display Provides system ID, status information, and system error messages. The LCD display lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system. The LCD display lights amber when the system needs
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Figure 1-2. Hard-Drive Indicators 1 2 1 drive-status indicator (green 2 green drive-activity indicator and amber) Table 1-3 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, if a hard-drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is ins
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Table 1-3. Hard-Drive Indicator Patterns for RAID Condition Drive-Status Indicator Pattern Identify drive/preparing for removal Blinks green two times per second. Drive ready for insertion or removal Off Drive predicted failure Blinks green, amber, and off. Drive failed Blinks amber four times per second. Drive rebuilding Blinks green slowly. Drive online Steady green. Rebuild aborted Blinks green three seconds, amber three seconds, and off six seconds. Back-Panel Features and Indicators Figure
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Connecting External Devices When connecting external devices to your system, follow these guidelines: • Most devices must be connected to a specific connector and device drivers must be installed before the device operates properly. (Device drivers are normally included with your operating system software or with the device itself.) See the documentation that accompanied the device for specific installation and configuration instructions. • Always attach external devices while your system is
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Figure 1-4. Power Supply Indicators 1 2 3 1 power supply status indicator 2 power supply fault indicator 3 AC line status indicator NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-6 lists the NIC indicator codes. Figure 1-5. NIC Indicators 1 2 1 link indicator 2 activity indicator Table 1-6. NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off The NIC is not connec
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LCD Status Messages The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-7 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded i
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Table 1-7. LCD Status Messages (continued) Code Text Causes Corrective Actions E1211 ROMB Batt RAID battery is either missing, Reseat the RAID battery bad, or unable to recharge due to connector. See "RAID Battery" on thermal issues. page 60, and "Troubleshooting System Cooling Problems" on page 101. E1229 CPU # VCORE Processor # VCORE voltage See "Getting Help" on page 125. regulator has failed. E1310 RPM Fan ## RPM of specified cooling fan is See "Troubleshooting System out of acceptable
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Table 1-7. LCD Status Messages (continued) Code Text Causes Corrective Actions E1418 CPU # Presence Specified processor is missing or See "Troubleshooting the bad, and the system is in an Microprocessors" on page 108. unsupported configuration. E141C CPU Mismatch Processors are in a configuration See "System Memory" on page 63. unsupported by Dell. Ensure that your processors match and conform to the type described in the Microprocessor Technical Specifications outlined in your system’s Ge
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Table 1-7. LCD Status Messages (continued) Code Text Causes Corrective Actions E1624 PS Redundancy The power supply subsystem is no See "Troubleshooting Power longer redundant. If the last supply Supplies" on page 100. fails, the system will go down. E1710 I/O Channel Chk The system BIOS has reported an See "Getting Help" on page 125. I/O channel check. E1711 PCI PERR B## D## The system BIOS has reported a Remove and reseat the PCI F## PCI parity error on a component expansion cards. If the pr
