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Quick Start Guide
FR-33.1 for Avaya
www.ipevo.com
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FR-33.1 User Guide for Avaya Minimum System Requirements • Microsoft Windows XP • 400MHz processor • 128MB RAM • 50MB free hard disk space • USB port • Broadband Internet connection 1. Before you begin This version of FR-33.1 has been designed to support the Avaya IP Softphone R6. Please make sure that the Avaya IP Softphone R6 has been installed, configured correctly on your system and running in the classic call bar style mode before installing and using FR-33.1. 2. Installation Guide To
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FR-33.1 User Guide for Avaya 3. Hardware Configuration If you are using FR-33.1 with Avaya for the first time, you need to select the Audio Tuning Wizard from Avaya, and Choose FR-33.1 for your primary playback and recording device. Proceed with the remaining steps in the Audio Tuning Wizard to complete the hardware configuration. The settings are then saved and applied when you use FR-33.1 with Avaya. The IPEVO Control Center - Avaya lets you easily configure basic settings for FR-33.1, inclu
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FR-33.1 User Guide for Avaya 4. User Interface Handset layout Transfer Hold Conference List Scroll Switch End Answer/Call List/Call history Activate Avaya International Prefix Key Shortcut Note: • The Volume and Mute Buttons are located on left and right side of the handset respectively. • T o set the value of the “+” key for international calls, click on Other Settings tab in the IPEVO Control Center and type in the value under the IDD International Prefix Setting panel. 4
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FR-33.1 User Guide for Avaya 5. Operating Instructions Making/Receiving Calls There are two basic methods for making a phone call using FR-33.1. You have the option of dialing a number directly or look up and selecting a previously stored number to make a call. Ensure that the Avaya IP Softphone application is running correctly on your system and that the Class Call Bar Style is selected before using FR-33.1. To dial a number directly For international calls, you can use the “+” button to add
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FR-33.1 User Guide for Avaya Special Functions FR-33.1 supports a number of special functions available on Avaya. You can access these functions using the special function buttons after making a successful connection. Conference Calls After calling the first person: 1. Press the Conference Button on FR-33.1 to bring up the Conference dialog box. You can dial the next number or use the List Button to bring up a stored number. 2. Press Conference Button again to add this number to the party.
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FR-33.1 User Guide for Avaya 6. FAQ and Troubleshooting There are two versions of the IPEVO Control Center driver for FR-33.1. Are there any problems installing and running both versions on my computer? The two different versions of the IPEVO Control Center (ICC and ICC Avaya) drivers have been provided for use of FR-33.1 with Skype and other VoIP applications (ICC), and for specific use of FR-33.1 with Avaya IP Softphone R6 (ICC – Avaya). You can install both versions of the software on you
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FR-33.1 User Guide for Avaya 7.2 What the Warranty Does Not Cover IPEVO retains the right to refuse warranty repair or exchange for reasons such as but not limited to those listed below: Any product on which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: - Accident, misuse, neglect, fire, water, lightning, or other acts of nature - Unauthorized product modification, or failure to follow instructions supplied with the product, inc
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FR-33.1 User Guide for Avaya 7.4 Return and Exchange Policy and Procedure Within one year of the pruchase date, IPEVO will repair the defective unit, or if the unit is not repairable, issue a working replacement for free. You may also return the product within the terms of the above described warranty. Note that shipping and handling fees are not covered by this offer. To obtain warranty service: Step. 1 Contact IPEVO Customer Support at 1 877 269 4738 or email us at cs@IPEVO.com for a Return
