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User Manual
HiPath 8000
optiPoint 410 advance S V7.0
optiPoint 420 advance S V7.0
www.siemens.com/enterprise
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Safety Precautions Safety Precautions For Your Safety The IP telephone optiPoint 410/420 advance S V7.0 complies with the Eu- ropean standard EN 60 950, which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with safety in mind, thus protecting both individuals and objects. There is always the danger of small objects being swallowed by young chil- dren. In the case of the optiPoint 410/420 advance S V7.0, this appl
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Safety Precautions Important Notes Never operate the telephone in an environment where there is a risk of ex- plosion. Only use Siemens accessories. The use of other manufacturers’ accesso- ries may be dangerous and will render the warranty and approval null and void. Never open the telephone set or an add-on unit. If any problems arise, con- tact your service personnel. The information provided in this document contains merely general descriptions or charac- teristics of performance which in c
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Contents Contents Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Operating the Telephone with the Display . . . . . . . 22 Standard Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Multiline Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Function Selection. . . . . . . .
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Contents Consulting with a Second Party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Introducing Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Canceling Consultation Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Alternating Between Two Parties . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Introducing the Co
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Contents HiPath 8000 Functions. . . . . . . . . . . . . . . . . . . . . . . . . 71 Toggle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Call Forward on No Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Unconditional Call Forwa
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Contents Customizing the Telephone . . . . . . . . . . . . . . . . . . . .90 Accessing the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Country Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Language . .
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Contents Local Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Lock Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Preparatory Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Change User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Function Keys .
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General Information General Information About These Operating Instructions These operating instructions will help you get to know the optiPoint 410/ 420 advance S V7.0 and to use its functions. The instructions contain im- portant information for safe and proper operation of the optiPoint 410/420 advance S V7.0. Follow them carefully to avoid improper operation and get the most out of your multi-function telephone in a network environment. Everybody involved in installing, operating or program
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General Information Echo Effect In some cases, while using the telephone you may hear an echo, which can be quite strong. This is not due to any design defect or other fault with your IP telephone, but caused by the other client. For example, if the echo occurs during a teleconference, it may be that the loudspeakers and micro- phones need to be repositioned. Service The Siemens service department can only help you with encoun- tered problems or defects on the unit itself. Should you have an
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General Information Step by Step Symbols in the Manual You will find a graphic representation of the Telephone menu operating steps in logical sequence in the left col- umn. Below is an explanation of the symbols: n Lift the handset (off-hook). t Replace the handset. s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Increase or reduce the value depending on the current operating mode. Press key. Press the illuminated key. Press the blinking key. Dial? : The optio
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Introduction Introduction Overview The optiPoint 410/420 advance S V7.0 is a modern multi-functional IP telephone. It is designed for connection to data networks and is not direct- ly connected with an ISDN system or to the PSTN. This manual describes how to use the optiPoint 410/420 advance S V7.0 when it is connected to HiPath 8000 from Siemens. Some of the features described in this manual are only available be- cause they are provided by HiPath 8000. If you are not using the op- tiPoint 41
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Introduction Secure Voice Transmission You can set up a secure connection with optiPoint 410/420 advance S V7.0 phones if the receiving phone also has the capability. The voice transmis- sion is encrypted; it is decrypted in the receiving party’s telephone. Even the signaling for call setup and the exchange of encryption information oc- cur over a secure connection. The phones must have valid registration on an SIP server. During secure voice transmission a lock symbol is displayed on the
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Introduction Layout of the optiPoint 420 advance S V7.0 Loudspeaker for Illuminated graphics Key fields – open listening display, 4 lines of 24 Programmable*: characters each Handset function keys Key fields – Programmable* func- tion keys Dialing keypad optiPoint self labeling key module Microphone for speakerphone Dialog keys for scrolling through functions Dialog key for confirming a function Keys for phone settings * With automatic key labelling 17
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Introduction Display and Dialog Keys The optiPoint 410/420 advance S V7.0 features a four-line display. In normal mode the Idle menu appears on the display. 14:15 26.09.04 Time and Date 1228 Telephone Number User Name Editable display Shows telephone menu Menu > 14:15 26.09.04 Smith Name User Name Status (where applicable) Menu > The idle menu displays the time and date in the first line. The telephone number or name is displayed in the second line. The user can define any name for the third
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Introduction Keypad The optiPoint 410/420 advance S V7.0 keypad features digits, letters and some special characters. Depending on the selected input mode, you can key in letters and special characters by pressing the relevant key as often as necessary until the required character appears on the display. Examples of letter inputs are the password, the user name, or FTP down- load files and file paths respectively. For example, if you want to enter the letter "r", press "7" three times as "r
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Introduction Programmable Keys optiPoint 410/420 advance S V7.0 is equipped with 18 and/or 19 (optiPoint 410 advance S V7.0) function keys all of which are user-program- mable on two levels (the "Stop/Escape" and "Shift" keys should be re- tained). Five of these keys are pre-assigned in the first level. Loudspeaker 1 6 Redial 2 7 Missed Calls 8 3 9 4 5 10 11 12 13 14 15 16 17 Cancel/Rel. 18 Shift Function Function Key 1 Switch loudspeaker of the base unit on/off. 2 Redial one of the last 20
