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IP Phone
IP120
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Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
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Table of Contents Getting Started 5 Call log 30 Packing List 5 Accessing Call log 30 Assembling IP120 6 Accessing Missed Calls list 30 Configuration and Registration 7 Accessing Dial Calls list 30 Basic Configuration via Web Page 7 Call list items management 30 Account Settings 8 During an Active Call 31 Basic Configuration using phone keypad 9 Mute 31 Overview 11 Call Hold 31 LEDs 12 Call Waiting 31 Icons 12 Handling a waiting call 31 User Interface 13 Call
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Table of Contents Pick Up 42 Call Park 43 Voice Mail 43 Prefix 43 Redial 43 Trouble shooting 44 Appendix A. 46 Line Key configuration menu 46 Memory Key configuration menu 47 Service 48 Warranty 49 4 5
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Getting Started Packing List Line 3 The following components are included: IP120 IP120 Handset & Handset Cord AC Adaptor Ethernet Cable Instruction Booklet o Assembling the IP120 This section introduces how to assemble the phone with the components in the packing list. Connecting the Handset; Connecting Network and Power. Connecting the Handset and Headset, as shown to the side: Note: A headset is not provided. 5 4 5
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Connect Network and Power Plug the IP120 to the AC Power directly using the power adapter (included) and the phone will start up automatically. The IP120 can also share the network connection with other network devices such as PCs. Connect the phone’s PC port and computer’s network port together using an Ethernet cable. Power Socket PC Network Socket Headset Handset Press here to release stand 6 7
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Configuration and Registration Some simple configurations are needed to get the phone ready for making calls. First, users must enter the network and account information into the phone. Parts of the set up process may require knowledge of the local area network con- figuration. Please contact the network administrator or internet service provider for more details. Telephone Features and VoIP Service Providers Not all phone features are available with all VoIP service providers. Please ma
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Note: Using the wrong network parameters may result in the phone failing to con- nect to the service provider and may also have an impact on network performance. Please contact the network administrator. Account Settings The phone will automatically register to the service provider’s server using the account data provided by automatic or manual provisioning. While using the web interface, choose ACCOUNT [ ACCOUNT SETTINGS. Select Account to Account 1. Enter the following parameters: Field
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Fill the fields and press the SAVE button. The phone will try to register to the SIP service provider. If no accounts are successfully registered, the phone will display “No Service” on the screen. Note: Should the IP PBX, SIP Server or Service Provider require an authentication, a correct password is needed. This must be entered via the web user interface. Basic Configuration using phone keypad There are three user types programmed into the phone, each one giving a dif- ferent level of acce
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Changing phone to admin mode: Press MENU [7. Press the right navigation key until the user type reads “admin” on the screen. Then press the down key to be prompted for the password. The password is “admin” by default. Type this in using the dial pad and press OK or Save. Network Settings: Press MENU [3. SETTINGS [2 .ADVANCED [OK. Enter the admin password, and choose 2. NETWORK [1.WAN PORT, 2.VLAN, 3.WEB TYPE or 4.802.1X Settings to change the network configurations. Account Settings: Pres
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Overview 3 Lines Soft Keys Mute/Cancel Volume Up Volume Down Speaker Voicemail Redial Headset Hot Key/Call Log 1 11 0 11
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LEDs Table 1 Line Keys LED Status Description Steady blue The account is active Blinking blue There is an incoming call to the account there is a call on hold Off The phone is in idle status or this account is not provisioned Table 2 Power Indication LED LED Status Description Steady blue New messages or new missed calls Blinking orange When there is an incoming call, when a call is muted or when the network is not available Off In Idle mode Icons The IP120 displays differe
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Icon Description New missed calls Incoming call Outgoing call Call forwarding activated Do not disturb function activated Auto answer activated Voicemail Call on hold Flashes when internet is disconnected Keypad Lock User Interface There are two ways to customize specific options on the phone: • Using the keypad and display on the phone. • Using the web user interface in an internet browser. Please refer to the “Con- figuration and Registration” section for m
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PHONE OPTIONS PHONE UI WEB UI Status IP 4 4 MAC 4 4 Firmware 4 4 Network 4 4 Phone 4 Accounts 4 4 Call Features Call Forward 4 4 Call Waiting 4 4 Function Keys 4 4 End of dialing key 4 4 Hot Line 4 4 Anonym Call 4 4 DND 4 4 Logs Setting 4 4 Basic Phone Functions Time & Date 4 4 Ring Tone 4 4 Phone Volume 4 Advanced Phone Functions Accounts 4
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Maintenance Tasks User levels The IP120 allows three modes to configure the phone: • User Mode (username : user, password : user) • VAR mode (username : var, password : var) • Administrator Mode (username : admin, password : admin) Administrator mode grants unlimited access to the phone configuration on both the web and phone interface. User Mode is not able to access the settings on the phone interface such as: Accounts, Network, Reset to Factory, and other advance phone settings. VAR
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Reboot Users should reboot the phone when prompted. The phone may prompt a reboot after applying specific changes to phone configuration. To reboot via Web interface: 1) Go to SYSTEM [UPGRADE. 2) Click REBOOT button. Note: Please do not power off during reboot, or it may cause a flash memory error. Customizing The Phone General Settings Phone Status Users can view the status of the phone using the phone interface or the web interface. This option allows users to review: • IP • MAC (Machin
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Time and Date Time and date are displayed on the IP120 idle screen. By default the date and time of the phone are configured manually, but users can set the phone to obtain them from a preconfigured SNTP server if desired. Please contact the network adminis- trator if the time or date is incorrect. To change Time and Date via the phone interface: Press the Menu soft key [3.SETTINGS [ 1.BASIC- [1.TIME & DATE [OK. If SNTP is chosen, the phone will automatically get the time from an NTP Server.
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The icon will be displayed on the top row of the idle screen. To unlock the phone via Phone interface: Press Menu soft key, enter the password of current user type, and then press OK button. This will disable the keylock and allow acces to the phone menu. To enable keypad lock via Web interface: Choose Phone Preference web page to change the Keyboard lock option. Audio Settings Volume Handset, speaker, headset and ringer volumes can be adjusted independently. To adjust the volume i
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Codec Selection The IP120 supports the following voice codecs: • PCM a-law , PCM u-law, G.729, G.722, G.726, iLBC, iLBD-20 Users can enable/disable the desired codecs via the web interface. Please contact the Network Administrator for more details about the codecs. To enable or disable the codecs via the web interface: Choose ACCOUNT [ACCOUNT SETTINGS (ACCOUNT 1/ACCOUNT2/ACCOUNT3) Select the desired codecs in the Codecs section. Click the SAVE button to save the changes. PCM U-LAW PCM A-LAW
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Contact Management Edit/Add/Delete Contacts The IP120 features a 300-entry local phonebook and 11 additional speed dial keys. With the local directory users can: • add, • edit, • delete, • dial, • search for a contact in this directory. • create groups of contacts The Phonebook also includes a Directory and a Blacklist. To add a contact via the phone interface: Press the Dir soft key [ 1. LOCAL DIRECTORY or Press the Menu soft key [6. DIRECTORY [ 1. LOCAL DIRECTORY. Press the OK butto
