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User Guide for the Polycom®
SoundPoint IP® 450 Phone
SIP 3.2 | July 2009 | 1725-12495-001 Rev. B
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Trademark Information ® POLYCOM , the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written
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About This Guide Thank you for choosing the SoundPoint IP 450 , a full-duplex, hands-free SIP desktop phone. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an IP network. This guide provides everything you need to quickly use your new phone. Be sure to verify with your system administrator that your network is prepared for configuring your SoundPoint IP 450 phone. As well, be sure to read the Getting
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User Guide for the SoundPoint IP 450 Desktop Phone iv
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Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Changes to This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . –iii 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . 1–1 Registering Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–
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User Guide for the SoundPoint IP 450 Desktop Phone Distinguishing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–20 Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 Diverting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–21 System Customizations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–22 Supporting Mu
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Contents Access to Screens and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8 Productivity S
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User Guide for the SoundPoint IP 450 Desktop Phone viii
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1 Getting Started with Your Phone This chapter provides basic installation instructions and information for obtaining the best performance with the SoundPoint IP 450 desktop phone. The SoundPoint IP 450 provides a powerful, yet flexible IP communications solution, delivering excellent voice quality. The high-resolution graphic display supplies content for call information, multiple languages, directory access, and system status. The SoundPoint IP 450 supports advanced functionality, includi
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User Guide for the SoundPoint IP 450 Desktop Phone Registering Your Phone Generally, your phone will be deployed with multiple other phones. In this case, your system administrator will configure the phone parameters beforehand, so that after you set up your phone, the phone will be registered and ready to use. If your phone is not part of a large phone deployment, your phone may not be registered after you set it up. Before you use your phone, you or your system administrator will have to
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Getting Started with Your Phone The features of your SoundPoint IP 450 phone are: Item Description 1 Message Waiting Alert for voice and text (instant) Indicator messages. 2 Line Indicators Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is: • Solid green—An active call is in progress. • Fast flashing green—There is an incoming (ringing) call. • Flashing green—The call is held by the other party. • Flashi
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User Guide for the SoundPoint IP 450 Desktop Phone Item Description 8 Hands-free Microphone Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results. 9 Volume Keys Adjusts the volume of the handset, headset, speaker, and ringer. 10 Dial Pad Provides the 10 digits, the alphabetic characters, and special characters available in context-sensitive applications. 11 Allows you to place and receive calls Headset through an optionally connected headset.
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Getting Started with Your Phone Icons associated with the line keys appear on the screen and represent: Icon Description Registered line (solid) Registered shared line Unregistered line (outline) Voice mail/Text messages Speed dial Ringing Call in progress with HD Voice Call in progress Call Forward Do Not Disturb Conference Presence/Busy Lamp Field (BLF) 1 - 5
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User Guide for the SoundPoint IP 450 Desktop Phone Before You Use Your Phone The background and key colors that appear on your SoundPoint IP 450 phone may Note differ from what appears in this user guide. Navigating Menus and Entering Data To help you navigate menus and enter data, use these tips: After 20 seconds of inactivity, the menu system automatically exits to the idle Note screen unless an edit session is in progress. • To scroll through lists, use and , or hold down and . • Press t
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Getting Started with Your Phone • To enter text using the dial pad, press the number keys one or more times. For example, for ‘A’ press 2 and for ‘C’ press 222. When in text entry mode, the title will show whether keys will generate digits (1), upper-case (A), or lower-case (a) characters— use the 1/A/a soft key to change—and whether keys will generate ASCII, Latin, Cyrillic, Katakana, or Unicode characters—use the Encoding soft key to change. Information Status The top line of the screen
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User Guide for the SoundPoint IP 450 Desktop Phone 1 - 8
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2 Customizing Your Phone You can customize your SoundPoint IP 450 desktop phone by adjusting the setting for time and date, display contrast, and ring type, for example. You can add contacts to the phone’s directory manually or from call lists. You can handle incoming calls from different contacts in different ways. This chapter provides basic operating instructions for customizing your SoundPoint IP 450 phone. This chapter contains: • Configuring Basic Settings • Managing Call Lists • Manag
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User Guide for the SoundPoint IP 450 Desktop Phone • Backlight intensity • Headset Memory Mode • Headset hookswitch selection • Ring type • Language support (localization) • Background pattern • Soft key label color You can mute the microphone and adjust the volume using separate keys. Changing the Appearance of Time and Date The time and date appears on the screen of the SoundPoint IP 450 phone. If the phone cannot obtain a time and date from the call server, the display will flash. Contact y
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Customizing Your Phone 5. Press the Select soft key to confirm your choice. The following figure shows the Clock Time menu. 6. Press to return to the idle screen. Changing the Display Contrast To adjust the contrast on the screen to a comfortable level: 1.Press . 2. Select Settings > Basic > Contrast. 3. Press the Up or Down soft keys to increase or decrease the display contrast. You can also use the volume keys to increase or decrease the diplay contrast. Note 4. Press the Ok soft key. 5. P
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User Guide for the SoundPoint IP 450 Desktop Phone Changing the Backlight Intensity Backlight intensity on the SoundPoint IP 450 phone has three components: • Backlight On • Backlight Idle • Maximum Intensity You can modify the Backlight On intensity and the Backlight Idle intensity separately. You can select high, medium, low, and off levels for both. When you modify the Maximum Intensity, you are modifying the entire backlight intensity scale. For example, if you decrease the Maximum Intens
