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Nortel Communication Server 1000
IP Phone 2007
User Guide
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Revision history Revision history December 2009 Standard 04.02. Updates to document. October 2009 Standard 04.01. Because of the similarity between Communication Server 1000 Release 6.0 for UNIStim 4.0 features and Release 5.5 features, UNIStim 4.0 Release 6.0 documentation is also used for Release 5.5. May 2009 Standard 03.01. This document is up-issued to support Communication Server 1000 Release 6.0. January 2009 Standard 02.04. This document is up-issued to update technical
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Revision history May 2007 Standard 01.03. This document is issued to support Communication Server 1000 Release 5.0. This document contains information previously contained in the following legacy document, now retired: IP Phone 2007 User Guide (NN10300- 017). June 2006 Standard 3.00. This document is up-issued to support Nortel Communications Server 1000 Release 4.5. August 2005 Standard 2.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5. May 2005 Sta
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Contents Contents About the Nortel IP Phone 2007 . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 IP Phone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 IP Phone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Tools and Navigation area . . . . . . . . . .
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Contents Using the Touch Panel Setup tool . . . . . . . . . . . . . . . . . . . . . 32 Adjusting Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Using USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Using Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Configuring services on the IP Phone 2007 . . . . . . . . . . . . 41 Using the Telephone Options menu . . . . . . . . . . . . . . . . . . . . 41 Ad
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Contents Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Using Handsfree dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Using the Directory applications . . . . . . . .
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Contents Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Using Automatic Answerback . . . . . . . . . . . . . . . . . . . . . . . . . 91 Using Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 While away from your desk . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using Call Forward . . . . . . . . . . . . . . . . . . . .
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Contents Using Voice Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . 121 Using the Personal Directory . . . . . . . . . . . . . . . . . . . . . . . . 121 Using the Callers List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Using the Redial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Using Virtual Office . . . . . . . . . . . . . . . . . . .
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Contents 10
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About the Nortel IP Phone 2007 About the Nortel IP Phone 2007 The Nortel IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. The IP Phone 2007 provides all the functionality of the IP Phone 2004, using a graphical user interface (GUI). In addition, advanced text and graphic-based Web-centric applications are supported. The IP Phone 2007 does not support the IP Phone Key Expansion Module (KEM). Note: Some fe
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About the Nortel IP Phone 2007 • shared LAN access with a PC • automatic network configuration • hearing-aid compatibility • Web-based applications support • remote firmware download • USB port to support a keyboard or mouse. Note: For more information about context-sensitive soft keys, see New in This Release Communication Server 1000 Release 6.0 (NN43001-115). Consult your system administrator to verify if your IP Phone 2007 is configured to support soft key functionality. 12
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About the Nortel IP Phone 2007 IP Phone controls Figure 1 shows the IP Phone 2007 controls. Figure 1: IP Phone 2007 Use the Volume control bar to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the right side of the rocker bar to increase volume and press the left side to decrease volume. Use the Goodbye key to terminate an active call. Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the calle
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About the Nortel IP Phone 2007 Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. The key rocks for up, down, left, and right movements. Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset. Press the Handsfree key to activate handsfree. The speaker LED indicator lights to indicate when handsfree is active. Press the Mute key to listen to the receiving party without transmitti
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About the Nortel IP Phone 2007 IP Phone display The IP Phone 2007 provides a large, color touch-panel display that supports color XML/HTML content through an external application server. The IP Phone 2007 LCD display screen has two areas: • Application area • Tools/Navigation area Figure 2 shows an example of an idle LCD display screen. Figure 2: IP Phone 2007 LCD screen Note: The display can differ from the above example. To extend the life of the LCD panel, the panel goes dark (“sleeps”) af
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About the Nortel IP Phone 2007 Application area The Application area provides: • line and feature soft key status • information items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information (or call timer, if provisioned in the Telephone options menu), and IP Phone information • context-sensitive soft keys • feature keys Figure 3 shows the Application area. Figure 3: IP Phone 2007 Detailed in Application area In the feature area, the soft key
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About the Nortel IP Phone 2007 Your IP Phone 2007 displays different icons and text labels depending on the version of your IP Phone and the installed firmware, as shown in Table 1. Table 1: Feature key text and icon displays IP Phone 2007 older version IP Phone 2007 newer version Text display Icon display Text display Icon display Tools and Navigation area The Tools/Navigation area provides controls for navigating between features and selecting tools. This area is visible and functional at
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About the Nortel IP Phone 2007 Figure 4: IP Phone 2007 Tools/Navigation area The Tools/Navigation area has five main elements presented as touchable soft keys. The icons on the soft keys are different depending on the installed IP Phone software. Tap this icon to determine which external graphical applications are registered (for example, My CallPilot), and launch them Applications by tapping on the appropriate icon. Tap this icon to access the Telephone screen. Telephone Tap this icon t
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About the Nortel IP Phone 2007 Tap this icon to access the following tools used on the IP Phone 2007: • Network configuration Tools • Local diagnostics • Touch panel setup • Display settings • USB devices • Preferences •Lock menu Tap this icon to display a virtual keyboard (pop-up keyboard) for text entry. Either the pop-up or USB keyboards can Keyboard be used to enter text in some of the applications. For more information, see “Entering and editing text” on page 28. Touch panel You perfor
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About the Nortel IP Phone 2007 Using the stylus You operate the touch panel using a stylus or your finger. However, use of a stylus is recommended to avoid damage to the touch panel. Cleaning the phone screen Hold down the Goodbye key and then gently wipe the phone screen with a soft, dry cloth. CAUTION Do not use any liquids or powders on the phone. Using anything other than a soft, dry cloth can contaminate phone components and cause premature failure. License Notification Notify your
