Summary of the content on the page No. 1
Title page
Nortel Communication Server 1000
IP Phone 1140E
User Guide
Summary of the content on the page No. 2
Summary of the content on the page No. 3
Revision history Revision history March 2009 Standard 01.03. This document is up-issued to note a change with regard to CAT5E cable. May 2008 Standard 01.02. This document is up-issued to add instructions on perform the flash hook from the client. May 2007 Standard 01.01. This document is up-issued to support CS 1000 Release 5.0. This document reflects the new document number. November 2006 Standard 5.00. This document is up-issued to reflect an update to Regulatory information. June 2006
Summary of the content on the page No. 4
Revision history November 2005 Standard 1.00. This document is issued to support Nortel Communication Server 1000 Release 4.5 software. 4
Summary of the content on the page No. 5
Contents Contents About the IP Phone 1140E . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Call features and Flexible Feature Codes . . . . . . . . . . . . . . . 20 Security features . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 6
Contents Enabling or disabling Call Timer . . . . . . . . . . . . . . . . . . . 48 Enabling OnHook Default Path . . . . . . . . . . . . . . . . . . . . 49 Changing feature key labels . . . . . . . . . . . . . . . . . . . . . . . 49 Configuring the name display format . . . . . . . . . . . . . . . . 51 Configuring Live Dialpad . . . . . . . . . . . . . . . . . . . . . . . . . 52 Configuring Local Menu options . . . . . . . . . . . . . . . . . . . . 54 Using the 1. Preferences submenu .
Summary of the content on the page No. 7
Contents Using Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Using Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Using System Speed Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Using HotLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Using intercom calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Answering a call . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 8
Contents Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . 106 Using Conferee Selectable Display . . . . . . . . . . . . . . . . . . . 108 Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Working without interruption . . . . . . . . . . . . . . . . . . . . . . 111 Using Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Additional call features . . . . . . . . . . . . . . . . . . . . . . . . .
Summary of the content on the page No. 9
Contents Using Test Local Mode . . . . . . . . . . . . . . . . . . . . . . . . . 142 Using Resume Normal Mode . . . . . . . . . . . . . . . . . . . . . 142 Troubleshooting MG 1000B . . . . . . . . . . . . . . . . . . . . . . 143 Using Hospitality features . . . . . . . . . . . . . . . . . . . . . . . . . 144 Configuring Automatic Wake-Up . . . . . . . . . . . . . . . . . . . . . 144 Activating Message Registration . . . . . . . . . . . . . . . . . . . . . 146 Using Maid Identification
Summary of the content on the page No. 10
Contents 10
Summary of the content on the page No. 11
About the IP Phone 1140E About the IP Phone 1140E Your IP Phone 1140E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. In this guide, self-labeled line/programmable feature key labels appear beside the keys, and context-sensitive soft key labels appear directly above the keys. Figure 1 shows self-labeled line/programmable feature keys and context-sensitive soft keys. Figure 1: Self-labeled line/programmable feature key
Summary of the content on the page No. 12
About the IP Phone 1140E Note: Some IP Phone 1140E phones are not configured to support soft key functionality. Consult your system administrator. • graphical, high-resolution LCD display, backlit, with adjustable contrast • high-quality speaker phone • volume control keys for adjusting ringer, speaker, handset, and headset volume • six specialized feature keys: —Quit — Directory — Message/Inbox — Shift/Outbox — Services —Copy • six call-processing fixed keys: —Mute — Handsfree — Goodbye —
Summary of the content on the page No. 13
About the IP Phone 1140E • wireless headset support using a Bluetooth® 1.2 wireless technology compliant Audio Gateway (Headset Profile, Bluetooth Power Class 2). • Accessory Expansion Module port to connect the Expansion Module for IP Phone 1100 Series (Expansion Module) For information about using the Expansion Module, see the Expansion Module for IP Phone 1100 Series User Guide (NN43130-101). Figure 2 shows the IP Phone 1140E. Figure 2: IP Phone 1140E 13
Summary of the content on the page No. 14
About the IP Phone 1140E Telephone controls This section describes the controls on your IP Phone 1140E. In some geographic regions, the IP Phone 1140E is offered with key caps that have English text labels. In this document, text in parentheses indicates the labels that appear on the key caps, for example, (Services). Fwd Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature. Fwd When a triangle appears before a so
Summary of the content on the page No. 15
About the IP Phone 1140E Use the Volume control buttons to adjust (Volume +) the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and (Volume -) press the bottom button to decrease the volume. Press the Mute key to listen to the receiving party without transmitting. Press the Mute (Mute) key again to return to two-way conversation. The Mute key applies to handsfree, handset, and headset microphones. The Mute LED in
Summary of the content on the page No. 16
About the IP Phone 1140E Use the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In most menus, you can use the Enter key instead of the Select soft key. Press the Hold key to put an active call on hold. Tap the flashing line (DN) soft key to return to the caller on hold. (Hold) Use the Expand key to access external server applications (Expand) Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to
Summary of the content on the page No. 17
About the IP Phone 1140E When a message is waiting, the red Visual Alerter/Message Waiting indicator lights. Also, when the ringer sounds, this indicator flashes. When your IP Phone 1140E firmware is being updated, the blue Feature Status Lamp indicator flashes. To find out if additional features are supported for this lamp, contact your administrator. Press the Copy Key to copy entries to your Personal Directory from other lists, such as (Copy) the Caller List, Redial List, and Corpor
Summary of the content on the page No. 18
About the IP Phone 1140E Press the Directory key to access directory services. (Directory) Press the Services key and use the navigation keys to access the following (Services) items: • Telephone Options: — Volume adjustment — Contrast adjustment — Language — Date/Time — Display diagnostics — Local Dialpad Tone — Set Info — Diagnostics — Call Log Options — Ring type — Call Timer — On hook default path — Change Feature Key Label — Name Display Format — Live Dialpad 18
Summary of the content on the page No. 19
About the IP Phone 1140E • Password Admin: — Station Control Password (Services) The Password Admin menu is not available on all IP Phone 1140E phones. (continued) Consult your system administrator. • Display Network Diagnostics Utilities Only your system administrator or service provider can use Display Network Diagnostics Utilities to perform Internet diagnostics. • Virtual Office Login and Virtual Office Logout (if Virtual Office is configured) • Test Local Mode and Resume Local Mode (
Summary of the content on the page No. 20
About the IP Phone 1140E Telephone display Your IP Phone 1140E has three display areas: • The upper display area provides labels for the six self-labeled line/ programmable feature key labels. • The middle display area contains single-line information for items such as caller number, caller name, Call Timer, feature prompt strings, user-entered digits, date and time information, and IP Phone information. • The lower display area provides labels for the four context-sensitive soft keys. Figur
