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Nortel Mobile Communication 3100
Nortel Mobile Communication Client 3100 for Nokia
User Guide
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Nortel Mobile Communication 3100 Release: 3.1 Publication: NN42030-102 Document status: Standard 04.03 Document release date: November 2009 Copyright © 2007 – 2009 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this documen
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new Nortel MCC 3100 for Nokia application . . . . . . . . . . 7 New in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Nortel MCC 3100 for Nokia feature overview . . . .
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Contents MCC 3100 for Nokia configuration . . . . . . . . . . . . . . . . . . . 27 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Configuring an Enterprise WLAN Access Point . . . . . . . . 28 Configuring the client settings . . . . . . . . . . . . . . . . . . . . . . . . 29 Configuring Login Information . . . . . . . . . . . . . . . . . . . . . 30 Configuring Owner Information . . . . . . . . . . . . . . . . . . . . 31 Configuring your Appl
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Contents Advanced features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Placing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Call modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Toggling between call modes . . . . . . . . . . . . . . . . . . . . . . 51 Call Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Calling a contact . . . . . . . . . . . . . . . . . . . . .
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Contents Clearing the IM history . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Receiving instant messages . . . . . . . . . . . . . . . . . . . . . . 68 Logging Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Viewing missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Deleting entries in the Phone pane . . . . . . . . . . . . . . . . . 71 Managing Enterprise voice mail . . . . . . . . . . . . . . . . . . . . . . . 72 Calli
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Welcome Welcome This section contains the following topics: • “Your new Nortel MCC 3100 for Nokia application” on page 7 • “New in this release” on page 7 • “Nortel MCC 3100 for Nokia feature overview” on page 10 • “Language support” on page 12 • “Related publications” on page 12 Your new Nortel MCC 3100 for Nokia application The Nortel Mobile Communication Client 3100 (MCC 3100) for Nokia application allows you to achieve real-time communication with the Nortel Mobile Communication Gateway 31
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Welcome Revision history November 2009 Standard 04.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Changes were made to “Receiving calls” on page 54. November 2009 Standard 04.02. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Changes were made to “Language support” on page 12, “Call Intercept” on page 51, “Call transfer” on page 64, and “Receiving calls” on page 54. October 2009 Standard 04.01. This document is issued t
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Welcome overview and added the procedure “Dialing an emergency number” on page 53. December 2008 Standard 03.04. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to include links to multimedia presentations and to “Cellular data plan use of MCC 3100 for Nokia” on page 15. November 2008 Standard 03.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.0. Updates were made to correct content in “Handoff” on page 66
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Welcome Nortel MCC 3100 for Nokia feature overview MCC 3100 for Nokia extends the enterprise collaboration functionality to a Nokia mobile device using a data (Internet) connection over the cellular and WiFi network. With MCC 3100 for Nokia, you can perform the following tasks: • Track the presence status of your mobility enabled contacts. • Send instant messages to your mobility enabled contacts. • Designate contacts as friends to track their presence. • Manage your contacts using the MCC 31
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Welcome — Call-me-First: In this mode, your calls are set up in two stages. First, the system calls you. After you answer, the system calls the other party. — Direct: In this mode, you can initiate calls directly from your Nokia device to other parties. For more information, see “Call modes” on page 50. Note: You must configure your Outgoing Call Service DN in the MCC 3100 settings before you can use the Direct call mode. Your system administrator provides the Outgoing Call Service DN to al
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Welcome Language support MCC 3100 for Nokia supports the following languages: •Chinese •Dutch • English •French •German • Japanese • Norwegian • Russian •Swedish When you install the client loads using the over the air download method, the system recommends a load. You can select download the recommended software or you can select a different software package. Note: The language of your Nokia device is factory-configured and cannot be changed. Related publications The following publications
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Getting started Getting started This section contains the following topics: • “Before you begin” on page 13 • “System and network requirements” on page 13 • “Subscriber identity module (SIM) card” on page 17 • “Battery life” on page 17 Before you begin Before you install the MCC 3100 for Nokia application, complete the following checklist: • Install the Nokia PC Suite software and ensure it is working properly. • Become familiar with navigation and data entry methods for your Nokia device. Sys
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Getting started Table 1: System requirements Hardware and Type software Operating system Symbian v9.1, Series 6.0, 3rd Edition Symbian v9.2, Feature Pack 1, Series 60 3rd Edition *The operating system includes Java software (J2ME, MIDP 2.0, CLDC 1.1). Network interface Internet access. Nokia device Nokia E63, E66, E71, E72, E75, E90, N95 Battery Charged battery in your device. Other hardware A desktop or laptop PC with a USB port. A USB connection cable. Other software Nokia PC Suite software
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Getting started Table 2: Key and button functionality Key or button Description Selection keys Use to perform the functions indicated by the text above it (for example, Menu Selection). Call key Use to dial numbers and answer calls. End key Use to end or reject a call. Menu key Use to open the main menu. Number keys Use to enter numbers and characters. Network specifications The following network specifications are required: • Cellular network subscription • Cellular Internet access (for exampl
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Getting started Table 3: Cellular data plan usage Command Bytes (Approximate) Logout 900 Call screening mode change 800 Incoming call notification 800 Incoming call answer 900 Outgoing call (Call-me-First) 1000 Outgoing call (Direct) 1000 MWI Update 500 Client polling (every 240 seconds) 700 Sample calculation Using the following assumption for a MCC 3100 user: • 5 logon or logout attempts per day. • 3 calls per hour (2 inbound, 1 outbound) within an 8 hour workday. • 5 message waiting indicator
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Getting started 190 000 + 704 000 + 10 000 + 7 560 000 = 8 464 000 bytes. Subscriber identity module (SIM) card You can change the SIM card in your device. As long as the new SIM card supports a data connection, the device sends the telephone number associated with the SIM to the MCG 3100 during the log on process. You continue to make and receive calls without changing your client configuration. People calling you do not dial different telephone numbers when you change SIM cards. Battery l
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Getting started 18 NN42030-102 MC 3100 3.1 Standard 04.03 November 2009
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Software installation Software installation This section describes how to install, upgrade, and uninstall the Nortel Multimedia Communication Client 3100 (MCC 3100) for Nokia on a supported Nokia device. There are two ways to install or upgrade the MCC 3100 for Nokia: from a computer or over the air. Before you install or upgrade the MCC 3100 for Nokia software from a computer, ensure that your Nokia device and your PC are connected using a Universal Serial Bus (USB) cable and ensure that N
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Software installation • “Upgrading the MCC 3100 for Nokia software over the air” on page 24 • “Moving the MCC 3100 for Nokia icon to the menu screen” on page 25 • “Uninstalling the MCC 3100 for Nokia software” on page 26 • “Installing security certificates” on page 26 Installing the MCC 3100 for Nokia software from a computer You can use your desktop PC or laptop to install the MCC 3100 software. After downloading the latest software load, you install it on your Nokia device using a USB con