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Title page
Nortel Communication Server 1000
IP Phone 1110
User Guide
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Revision history Revision history November 2006 Preliminary 00.13. Implemented revised graphics in the “Connect the components” section. November 2006 Preliminary 00.12. Implemented revised graphics in the “Connect the components” section. October 2006 Preliminary 00.11. Implemented new graphics in the “Connect the components” section. September 2006 Preliminary 00.10. Implemented new IP Phone user documentation terminology as per directive received from John Waeyan. June 2006 Draft 00.09.
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Revision history Japanese VCCI entry into the EMC compliance table in the Regulatory section. April 2006 Draft 00.05. Add “Call features and Flexible Feature Codes” section (John Reynolds). Update the content of the LCD display area descriptions to include Call Timer implication. Modify NOTE under step 2 of “Connect the components” section for RoHS power supply. April 2006 Draft 00.04. Updated “Connecting the components” section based on feedback from third review of Getting Started Card
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Contents Contents About the Nortel IP Phone 1110 . . . . . . . . . . . . . . . . . . . . . . 5 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Connect the components . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Before you begin . . . . . . . . . . . . . . . .
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Contents 4. IP Network Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . 35 3. Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 4. Lock Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Call features and Flexible Feature Codes . . . . . . . . . . . . . 37 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Using Off-hook dialing . . . . . . . . . . . . . . . . . . . . . .
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Contents Talking with more than one person . . . . . . . . . . . . . . . . . . 58 Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Working without interruption . . . . . . . . . . . . . . . . . . . . . . . 62 Activating Make Set Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Additional call features . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Station Control Password . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Accessing External Server Applications . . . . . . . . . . . . . . 92 Flexible Feature Codes (FFC) . . . . . . . . . . . . . . . . . . . . . . . 93 Regulatory and safety information . . . . . . . . . . . . . . . . . . . 95 Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . . 97 Ter
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About the Nortel IP Phone 1110 About the Nortel IP Phone 1110 The Nortel IP Phone 1110 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Note 1: The IP Phone 1110 does not support the Expansion Module for IP Phone 1100 Series. Note 2: Some features are not available on all telephones. Consult your system administrator to verify which features are available for your use. Basic features Your IP Phone 1110 supports the fol
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About the Nortel IP Phone 1110 — Expand • integrated 10/100 Ethernet switch for shared PC access • automatic network configuration • hearing aid compatibility * Context-sensitive soft keys are Nortel Communication Server dependent. Contact your site administrator for further details 6
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About the Nortel IP Phone 1110 Telephone display Figure 1 shows the LCD screen of your IP Phone 1110. Figure 1: IP Phone 1110 LCD screen The LCD screen on your IP Phone 1110 consists of two basic display areas: • The upper display area is for information such as caller number, caller name, feature prompt string, user-entered digits, date and time (or call timer, if provisioned in the Telephone Options menu), and telephone information. • The lower display area is for context-sensitive soft ke
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About the Nortel IP Phone 1110 Telephone controls Figure 2 shows the controls of your IP Phone 1110. Figure 2: IP Phone 1110 Note: In some geographic regions, the IP Phone 1110 is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services). Fwd Context-sensitive soft keys are located below the LCD display area. The LCD label above each context-sensitive soft key changes based on the call state or active featur
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About the Nortel IP Phone 1110 When a triangle appears before a context- Fwd sensitive soft key label, the feature associated with the context-sensitive soft More... key is active. Press the More key to access the next layer of context-sensitive soft keys. Use the Volume control buttons to adjust (Volume +) the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and (Volume -) press the bottom button to decrease volume.
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About the Nortel IP Phone 1110 Use the Expand key to access external server applications (Expand) Use the Goodbye key to terminate an active call. (Goodbye) When a message is waiting, the red Visual Alerter/Message Waiting indicator flashes. Also, when the ringer sounds, this indicator flashes. When your IP Phone 1110 firmware is being updated, the blue Feature Status Lamp flashes. Note: To find out if additional features are supported, contact your administrator. 10
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About the Nortel IP Phone 1110 Press the Services key once to access the following server-based options: (Services) • Telephone Options: — Volume adjustment... — Contrast adjustment — Language... — Date/Time... — Local Dialpad Tone — Set Info — Diagnostics — Ring type... — Call Timer • Password Admin: — Station Control Password Note: The Password Admin menu is not available on all IP Phone 1110 sets. Consult your system administrator. • Virtual Office Login and Virtual Office Logout (if Virt
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About the Nortel IP Phone 1110 Press the Services key twice to access the following telephone-based (local) options: (Services) • 1. Preferences • 2. Local Diagnostics (Services) • 3. Network Configuration •4. Lock Menu Note 1: Access to these local options can be password protected. If you press the Services key twice and a password prompt appears, contact your system administrator. Note 2: Press the Cancel context- sensitive soft key to exit from any menu or menu item. Press the Message/
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Connect the components Connect the components Before you begin CAUTION Damage to Equipment Do not plug your IP Phone 1110 into a regular or ISDN telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your phone into a 10/100BaseT Ethernet jack. CAUTION Your IP Phone 1110 is designed for use in an indoor environment only. 13
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Connect the components Figure 3: Release the phone from the stand Wall-mount lever Wall-mount lever Tilt lever WARNING Your IP Phone 1110 is shipped with its stand locked in position. To release the phone from the stand, press the Wall-Mount lever (see Figure 3) and gently rotate the phone away from the stand a little. When you’re sure the phone is released from the stand, press the Tilt lever and fully rotate the phone away from the stand. Use the following steps to connect the components
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Connect the components Figure 4: Remove the stand cover Center Tilt Lever Catch Button Handset cord channel 2. Connect the AC power adapter (optional). Connect the AC power adapter (not supplied) to the AC adapter jack in the bottom of the phone (see Figure 5). Form a small bend in the cable, and then thread the adapter cord through the channel in the stand base. Plug the AC power adapter into the nearest AC power outlet. Note: Your IP Phone 1110 supports both AC power and Power over Ether
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Connect the components Figure 5: IP Phone 1110 connections 3. Install the handset. Plug the end of the handset cord with the short straight section into the handset. Plug the end of the handset cord with the long straight section into the handset jack on the back of the phone (see Figure 5) marked with the symbol +. Form a small bend in the cord, and then thread it through the channel in the stand base marked with the symbol + so that it exits in the handset cord channel on the right-hand
