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MITEL
COMMUNICATIONS DIRECTOR
PLATFORM
MITEL 5330 AND 5340 IP PHONES
USER GUIDE
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Mitel 5330 and 5340 IP Phones User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("Mitel") and is subject to change without notice. Mitel assumes no liability for any errors or omissions. This document may be reproduced, either wholly or in part, solely for distribution to authorized users of Mitel's products. TRADEMARKS Mitel is the registered trademark of Mitel Networks Corporat
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Table of Contents ABOUT YOUR PHONE ............................................................................................. 1 Elements of Your Phone......................................................................................................3 Ring/Message Indicators .....................................................................................................4 For Users on Resilient Mitel Communications Director (MCD) Systems.............................4 Mitel Line Int
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Mitel 5330 and 5340 IP Phones User Guide Program Receipt of External Messaging ...........................................................................18 Enable PC Connectivity .....................................................................................................18 PROGRAMMING FEATURES ON YOUR KEYS .................................................... 19 Tips on Programming Features .........................................................................................19
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Table of Contents Using Quick Call Forward Always ................................................................................................. 32 Programming Call Forwarding Using Profiles ............................................................................... 33 Activate Call Forward .................................................................................................................... 34 Cancel Call Forward..........................................................
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Mitel 5330 and 5340 IP Phones User Guide Message Waiting Indicator ................................................................................................52 Messaging - Advisory ........................................................................................................52 Messaging - Callback ........................................................................................................52 Messaging - Cancel Callback ..............................................
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Table of Contents Forward a Message to Your Email Address ......................................................................66 USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT.......................... 67 Access the Conference Controller .....................................................................................67 Turn the Conference Unit On and Off................................................................................67 Adjust the Conference Unit Volume.............
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Mitel 5330 and 5340 IP Phones User Guide Hang Up.............................................................................................................................81 Dialing – Auto Dial Disabled ..............................................................................................81 Dialing – Auto Dial Enabled ...............................................................................................81 Headset Alerting Tones and LEDs ....................................
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Mitel 5330 and 5340 IP Phones User Guide ABOUT YOUR PHONE The Mitel® 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class applications phones that provide voice communication over an IP network. They both feature a large graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable multi-function keys and the 5340 IP Phone offers 48 programmable multi- function keys for one-touch feature access. Both phones provide ten fixed feature
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Mitel 5330 and 5340 IP Phones User Guide The 5330 IP Phone The 5340 IP Phone - 2 -
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Mitel 5330 and 5340 IP Phones User Guide Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution viewing area that assists you in selecting and using phone features. 2) Ring/Message Indicator Flashes to signal an incoming call and to indicate a message waiting in your voice mailbox. 3) Volume, Speaker Provide the following audio control capability: and Mute Controls (UP) and (DOWN) provide volume control for the ringer, handset, and handsfree speake
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Mitel 5330 and 5340 IP Phones User Guide Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message or callback message is waiting at your phone On Your phone is ringing another phone Off Your phone is idle, or you are on a call For Users on Resilient Mitel Communications Director (MCD) Systems If during a call, you hear a beep repeated every 20 seconds it means that your phone is switching to a secondary MCD system. T
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Mitel 5330 and 5340 IP Phones User Guide Using Your IP Phone with Mitel Unified Communicator Express When used with Unified Communicator® Express or Unified Communicator Advanced applications, the 5330/40 IP Phone becomes a powerful communications tool that helps customers streamline communications between people and organizations. This leads to improved productivity, enhanced customer service, reduced costs, and ultimately improved business process integration. See the appropriate user g
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Mitel 5330 and 5340 IP Phones User Guide USING YOUR DEFAULT PHONE WINDOW AND KEYS The 5340 and 5330 IP Phone default phone windows and keys are shown and described below. The Phone window provides access to programmable keys and the main phone interface. Getting Started with Your Phone When you receive your phone, you need to program features and applications. Press the blue Menu key to access your phone’s applications. You can then program your phone’s settings, your contact list usin
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Mitel 5330 and 5340 IP Phones User Guide 5340 and 5330 IP Phone Default Window and Keys Feature Function 1) Softkeys Allow you to access specific call control features, which are context sensitive. Non-programmable feature keys, which are specific to the application or state of the set. The 5330 provides three softkeys and the 5340 provides six softkeys. 2) Programmable Keys Launch specific call control features. Use the Settings application or the Unified Communicator Express applicat
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Mitel 5330 and 5340 IP Phones User Guide ABOUT YOUR PHONE APPLICATIONS Your 5330 and 5340 IP Phones provide applications that simplify the use of your phone. To open the Applications window, press the blue Menu key. The Applications home window gives the current status of your phone’s applications. To open an application, press the key beside the application name: People (5340 IP Phone only): Use the People application to add, delete and edit contact names and numbers. You can also d
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Mitel 5330 and 5340 IP Phones User Guide Using the Settings Application The Settings application provides a single location to access all your phone settings. Select any of the options below to access a window where you can view and configure settings for your phone. The Settings window provides the following: User Information: Use to specify your name and phone number. Languages: Allows you to select the language in which phone prompts and applications appear. Supported languages ar
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Mitel 5330 and 5340 IP Phones User Guide View Call Log Details 1. From the idle display, press the blue Menu key and then press Call History. (Missed Calls) appears next to the key label if you have missed calls. 2. Press Missed to view your missed calls (if any). All to view a list of all logs (5340 IP only) Answered to view logs of your incoming calls Made to view logs of your outgoing calls. 3. Use the navigation keys at the bottom of the display to move to the previous, fir
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Mitel 5330 and 5340 IP Phones User Guide Delete Logs To delete an individual log press the key to the left of the log to display the call details and then press Delete Log Entry. To delete all logs by type 1. From the idle display, press the blue Menu key and then press Call History. or Press the Call Hist feature access key. (Missed Calls) appears next to the key label if you have missed calls. 2. Press Missed to view your missed calls (if any) All to view all logs (5340 IP onl
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Mitel 5330 and 5340 IP Phones User Guide CUSTOMIZING YOUR PHONE Use the Settings application to customize your phone. Note: The System Administrator can invoke a Lock to Factory default option on a per-phone basis. When this is in effect, the system administrator sets the following settings and you cannot change them: Programmable Keys External Messaging Using the Dial Pad to Enter Information You can use the standard dial pad keys 0-9, and * and # to enter a name and or number fo
