Mitel 5540 user manual

Summary of the content on the page No. 1

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Console Components
Softkey Labels
Keyboard
Display the features and call-handling functions accessible from the
Softkeys ( F1> - F0 >)
through keys on your keyboard.
Softkeys have functions that change with the different stages of call
processing or feature usage. For example, when you call a busy
Call Waiting Indicator - C/W
extension, one of the softkeys becomes an Override key for barging
The C/W indicator appears on the display when you

Summary of the content on the page No. 2

nrf`h=obcbobk`b=drfab= Handling Recalls Call Handling External calls transferred to an extension but not answered within a specified time return to the console. Answering a Call To answer a recall: • Lift the handset. • Press the key • Press the or [Recall] softkey . • Inform the caller that the extension is busy or not answering. OR • Do one of the following: • Press the [F1] to [F0] softkey to answer a specific call. - Press the key to disconnect the caller. Multiple incoming calls -Press t

Summary of the content on the page No. 3

Feature Keystrokes Busy out Extension - Idle Extension Ext # - Busy Extension Ext # or - Return Extension to Ext # or Service Call Fwd - Cancel on All Extensions Call Fwd - Set/Cancel on an Extension Ext # Forwarding # - Always Ext # or Forwarding # - Busy - No Answer Ext # or Forwarding # Conference - Initiate Call third party - Split to speak privately to SOURCE party or to speak privately to DESTINATION party - Release or Console Bell - On/Off Date - Set Enter date Day/Night Ser

Summary of the content on the page No. 4

nrf`h=obcbobk`b=drfab= Feature Keystrokes Redial Serial Call - Setup While connected to requesting party: Ext # - End System ID - View Time - Set - 12-Hour Format Enter time or - 24-Hour Format Enter time Tone Signaling - On Dial number Complete call - Off or or Transfer Call Dial destination number Trunks - Access Trunk # Outside number or - Busy Out Idle Trunk Trunk # - Busy Out Busy Trunk Trunk # or - Return Trunk to Service Trunk # -

Summary of the content on the page No. 5

Setting and Canceling Wake-up Calls Hotel/Motel Features • Press the [Wake-up] softkey. You can do all of the following from an idle console or while connected • Do one of the following: to a guest room. - To set a wake-up call time, enter the four-digit time in 12- or If the console is idle, start here... 24-hour format. If you entered the time in 12-hour format, • Press the Guest Services firmkey. press [AM] pr [PM]. • Dial the room number. - To cancel a wake-up call, press [Clear Time]. -