Summary of the content on the page No. 1
SBX IP 320
Phone User Guide
SBX IP 320 Phone User Guide
Summary of the content on the page No. 2
1-2 : Vertical Communications, Inc. reserves the right to revise this publication and to make changes in content without notice. © 2008 by Vertical Communications, Inc. All rights reserved. This publication contains proprietary and confidential information of Vertical Com- munications, Inc. The contents of this document may not be disclosed, copied or translated by third parties, in any form, or by any means known, or not now known or conceived, without prior explicit written permission fro
Summary of the content on the page No. 3
1-3 : REVISION HISTORY Release Date Documentation Changes Page No. 2.0 07-08 A "911 Feature" is added. 1-5 2-63 A "Reply to Message" feature is added. A "Message Forward Enhancement" feature is 2-63 added. A "Park and Page" feature is added. 2-53 2-64 A "Mailbox Buttons" feature is added. A new section is added to clarify "Message Wait 2-10 Indicator Lamps". Entire book has been re-organized and re-formatted. all 1.0 01-08 -- Initial Release NOTE: that this document contains information on ISD
Summary of the content on the page No. 4
THIS PAGE INTENTIONALLY LEFT BLANK.
Summary of the content on the page No. 5
Contents Chapter 1 Introduction How To Use This Guide- - - - - - - - - - - - - - - 1-2 SBX Phone Features- - - - - - - - - - - - - - - - - - - - - 1-2 Specific Phone Model Information and Features - 1-2 Getting Help - - - - - - - - - - - - - - - - - - - - - - - 1-3 Your System Administrator- - - - - - - - - - - - - - - - - 1-3 Vertical Technical Support - - - - - - - - - - - - - - - - - 1-3 Connecting Your Phone- - - - - - - - - - - - - - - 1-4 Connecting a Digital Phone - - - - - - - - - - - -
Summary of the content on the page No. 6
TOC-ii Contents Using Phone Features and Functions - - - - 2-31 Alarm (Wake Up Program)- - - - - - - - - - - - - - - - 2-31 Automatic Called Number Redial - - - - - - - - - - - 2-33 Call Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-34 Callback- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-37 Camp-On - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-38 Conference- - - - - - - - - - - - - - - - - - - - - - - - - - - 2-39 Do Not Disturb (DND) - - - - - - - -
Summary of the content on the page No. 7
TOC-iii Contents Chapter 3 Using the 8-Button Digital Phone Using the Basics - - - - - - - - - - - - - - - - - - - - 3-2 What’s on the 8-Button Digital Phone - - - - - - - - - 3-2 Using the Display - - - - - - - - - - - - - - - - - - - - - - - 3-4 Message Waiting and Call Back Indicator Lights - 3-4 Fixed, Pre-programmed, & Flex Buttons - - - - - - - 3-5 Making and Answering Calls - - - - - - - - - - - - - - - 3-6 Using the Speaker- - - - - - - - - - - - - - - - - - - - - - - 3-7 Using the Hold
Summary of the content on the page No. 8
TOC-iv Contents Chapter 4 Using a Single Line Telephone (SLT) Using the Basics - - - - - - - - - - - - - - - - - - - - 4-2 Making and Answering Calls - - - - - - - - - - - - - - - 4-2 Using Hold - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3 Transferring Calls - - - - - - - - - - - - - - - - - - - - - - - 4-3 Message Waiting - - - - - - - - - - - - - - - - - - - - - - - 4-4 Customizing Your Phone - - - - - - - - - - - - - - 4-4 Programming Your Station Name - - - - - - - - - - - - 4
Summary of the content on the page No. 9
TOC-v Contents Appendix A User Programming Map Using the Map - - - - - - - - - - - - - - - - - - - - -A-1 Map - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A-2 Index Phone Features 8-Button Digital Phones - - - - - - - - - - - - - IND-1 24-Button Digital Phones - - - - - - - - - - - - IND-2 Single Line Telephone (SLT) - - - - - - - - - IND-3 SBX IP 320 Phone User Guide
Summary of the content on the page No. 10
THIS PAGE INTENTIONALLY LEFT BLANK.
Summary of the content on the page No. 11
Chapter 1 Introduction Thank you for purchasing a Vertical Communications phone. All SBX phones are multifunctional and specifically designed for use with the Vertical SBX system. This chapter provides you with information that applies to all phone models, and includes: • How to Use this Guide - see page 1-2 • Getting Help - see page 1-3 • Connecting Your Phone - page 1-4 • 911 Feature - page 1-5 SBX IP 320 Phone User Guide
Summary of the content on the page No. 12
1-2 How To Use This Guide Chapter 1: Introduction How To Use This Guide This guide provides a comprehensive description of each type of phone and its functionality. Depending upon the type of phone you have (digital or single line/SLT), you will need to review the basic information in the chapters designated for your phone type (see “Specific Phone Model Information and Features” on page 1-2). SBX Phone Features It is a good idea to review the information in specific to your SBX phone to fa
Summary of the content on the page No. 13
Getting Help 1-3 Chapter 1: Introduction Getting Help If you need information that is not included in this guide, you can get help from either of the following sources: Your System Administrator Your first line of support is your System Administrator. This person should be able to provide you with any additional information you may need regarding your phone. For example, the System Administrator can provide you with a list of any pre-programmed buttons depending upon the type of phone you ar
Summary of the content on the page No. 14
1-4 Connecting Your Phone Chapter 1: Introduction Connecting Your Phone Connecting a Digital Phone The diagram and information below apply to both the Twenty-four and Eight Button Digital Phones. A - Connect the telephone cord (curly cord) to the handset and the other end to the handset jack at the bottom of the telephone. B - Connect the line cable to the port at the bottom of telephone and the other end to the wall socket. C - Connect the Headphone to the headphone jack. Connecting You
Summary of the content on the page No. 15
911 Feature 1-5 Chapter 1: Introduction 911 Feature If your System Administrator has pre-programmed it, your phone may have a Flex button designated specifically for 911 calls. If you use this button to place a call to 911 when all lines are busy, an active call is dropped, so that the 911 call can be placed. IMPORTANT: Contact your System Administrator for details about using this button as it is possible that it has been set up so that you don’t have to use an access code, such as 9, befo
Summary of the content on the page No. 16
THIS PAGE INTENTIONALLY LEFT BLANK.
Summary of the content on the page No. 17
Chapter 2 Using the 24-Button Digital Phone This chapter describes the specific features of the SBX 24-Button Digital phones. Included in this chapter: • Using the Basics - see page 2-2 • Customizing Your Phone - see page 2-19 • Using Features and Functions - see page 2-31 SBX IP 320 Phone User Guide
Summary of the content on the page No. 18
2-2 Using the Basics Chapter 2: Using the 24-Button Digital Phone Using the Basics This section will provide you with basic information including the following: • What’s on the 24-Button Digital Phone - see below • Using the Display - see page 2-4 • Making and Answering Outside Calls - page 2-12 • Using the Hold Feature - see page 2-17 • Transferring Calls - see page 2-18 What’s on the 24-Button Digital Phone 3 4 2 6 5 7 1 14 13 11 12 9 10 8 SBX IP 320 Phone User Guide
Summary of the content on the page No. 19
Using the Basics 2-3 Chapter 2: Using the 24-Button Digital Phone Phone Buttons and Features Feature Used to... Headphone Jack speak to a caller when using a headset instead of 1 holding the handset. 2 Handset answer/make internal or external calls. 3 Speaker hear the other party during a call without using the handset or headset (hands-free mode). 4 LCD Display display phone status information, dialing directories, and test message information. 5 Soft Buttons (3) work in conjunction with fix
Summary of the content on the page No. 20
2-4 Using the Basics Chapter 2: Using the 24-Button Digital Phone Using the Display The display provides you with basic information about the current status of your phone (idle, busy, call forwarding). You can also use the display to make some basic programming changes to your station, as well as to make selections for various features. The following display components are described below: • LCD - see below • Soft Buttons - see page 2-5 • Nav Button - see page 2-8 Basic information that appe
