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USER GUIDE
Cisco Small Business Pro
IP Phone SPA525G (SIP)
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Contents FCC and IC Statement 7 Federal Communication Commission Interference Statement 7 IMPORTANT NOTE 7 Industry Canada Statement 8 About This Document 9 Purpose 9 Organization 9 Finding Information in PDF Files 10 12 Chapter 1: Getting Started 13 Overview of the Cisco SPA525G IP Phone 14 Caring for Your Phone 15 Understanding Your Phone’s Lines and Buttons 16 Phone Components 16 Softkey Buttons 18 Using the Keypad and Buttons with Menus 21 Using Keypad Shortcuts 21 Using the Navigation But
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Contents Chapter 2: Installing Your Phone 27 Before You Begin 28 Connecting the Handset 28 (Optional) Attaching the Desk Stand 30 (Optional) Mounting the Phone to the Wall 31 Connecting Your Phone’s Power 33 Connecting Your Phone to the Computer Network 34 Connecting Your Phone to the Wired Network 34 Connecting Your Phone to the Wireless Network 34 Determining Your Wireless Router Security Type 35 Using Wi-Fi Protected Setup with the SPA525G 38 Manually Adding a Wireless Profile on the SPA525
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Contents Viewing and Returning Missed Calls 49 Returning a Missed Call 49 Viewing a List of Missed Calls 49 Turning the Missed Calls Shortcut On and Off 50 Forwarding Calls 50 Forwarding Calls to a Single Number 51 Forwarding Calls When Your Phone is Busy 51 Forwarding Calls When You Don’t Answer the Phone 52 Delaying Call Forwarding When You Don’t Answer the Phone 52 Stopping Call Forwarding 52 Setting Do Not Disturb 52 Configuring Call Waiting 53 Picking Up a Call 54 Parking a Call 55 Placin
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Contents Setting or Changing a Phone Password 63 Logging In and Logging Out of Your Phone 64 Accessing Voicemail 64 Chapter 4: Using Advanced Phone Features 66 Configuring Privacy and Security Features 67 Blocking Caller ID 67 Blocking Anonymous Calls 67 Using Secure Call 68 Enabling Dial Assistance 68 Creating and Using Speed Dials 69 Playing MP3 Files on Your Phone 70 Creating the Playlist 70 Playing Songs 71 Changing the Left and Right Channel for Stereo Headsets 72 Using the Paging Feature
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Contents Viewing Phone, Network, and Call Information 82 Viewing Phone Information 82 Viewing Network Information 83 Viewing Phone Line and Extension Information 83 Viewing Peripheral Status 84 Viewing the Wireless Connection Status 84 Advanced Menus for Technical Support Personnel 85 Chapter 5: Using the Web Interface 86 Logging in to the Web Interface 87 Configuring Your Address Book 87 Setting Do Not Disturb 88 Configuring Call Forwarding 89 Configuring Call Waiting 90 Blocking Caller ID 90
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Contents Appendix A: Additional Information 103 Regulatory Compliance and Safety Information 103 Warranty 103 End User License Agreement (EULA) 103 Support Contacts 103 Appendix B: Where to Go From Here 104 Product Resources 104 Related Documentation 105 Cisco Small Business Pro IP Phone SPA525G (SIP) 6
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FCC and IC Statement Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter
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This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Industry Canada Statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01
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Preface About This Document Purpose This guide describes the concepts and tasks necessary to use and configure your Cisco SPA525G IP Phone. NOTE The SPA525G features vary, depending on the type of call control system that you are using. This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system. If you are using the SPA525G with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications M
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Preface Chapter Title Description Chapter 5 Using the Web Interface Accessing the web user interface for your phone to configure your address book, speed dials, and other phone features. Chapter 6 Using the SPA932 Installing and using the SPA932 Attendant Console Attendant Console. Appendix A Additional Information Additional information for your product. Appendix B Where to Go From Here Provides URLs for related product documentation and resources available on Cisco.com. Finding Inform
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Preface STEP 2 Optionally, click the arrow next to the Find text box to refine your search by choosing special options such as Whole Words Only. STEP 3 Press Enter. STEP 4 Acrobat displays the first instance of the search term. STEP 5 Press Enter again to continue to more instances of the term. Finding Text in Multiple PDF Files The Search window lets you search for terms in multiple PDF files that are stored on your PC or local network. The PDF files do not need to be open. STEP 1 Start
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Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business Pro SPA525G (SIP) User Guide 12
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1 Getting Started This chapter provides an overview of your SPA525G IP phone. contains the following sections: • Overview of the Cisco SPA525G IP Phone, page14 • Understanding Your Phone’s Lines and Buttons, page16 • Using the Keypad and Buttons with Menus, page 21 • Entering Numbers and Text in Fields, page 22 • Using Phone Hardware and Accessories, page 23 NOTE The SPA525G features vary, depending on the type of call control system you are using. This document describes using the SPA525G w
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Getting Started Overview of the Cisco SPA525G IP Phone 1 Overview of the Cisco SPA525G IP Phone The Cisco SPA525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or speaker. The SPA525G phone is connected to the ne
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Getting Started Overview of the Cisco SPA525G IP Phone 1 The SPA525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: • 2 Ethernet 10/100 Mbps ports • 802.3af Power over Ethernet support • USB 2.0 host port for connecting a USB memory device to play MP3 music files • AUX port (to attach a SPA932 attendant console) • Bluetooth capability for headset support • 2.5mm stereo earphone jack for headset • Wireless
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Getting Started Understanding Your Phone’s Lines and Buttons 1 Understanding Your Phone’s Lines and Buttons Use the following graphic and table to identify the parts of your phone. Phone Components Figure 1 SPA525G Phone Components Table 1 IP Phone Components # Phone Feature Description 1 Handset Pick up to answer or place calls. 2 Speaker Speaker for phone. 3 Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Busi
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Getting Started Understanding Your Phone’s Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. Your phone may vary, but typically, when lit: • Green: Line is idle. • Red (steady): Line is active or in use. • Red (blinking): Line is on h
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Getting Started Understanding Your Phone’s Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to increase the volume and press - to lower the volume of the handset, headset, speaker (when the handset is off hook), or ringer (when the handset is on hook). 14 Headset button Press to turn the headset on or off. When the headset is on, the button glows green. 15 Speaker button Press to turn the speaker on or off. When the speaker is on, the bu
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Getting Started Understanding Your Phone’s Lines and Buttons 1 Table 2 SPA525G Softkey Buttons Button Function Connect Connects to the selected item (for example, to the wireless network or Bluetooth device). Copy Copies the selected item (for example, a contact in the Address Book). delChar Deletes the last number or letter. Delete Deletes an entire item (for example, a number from the Call History list). Dial Dials the string of numbers that you have entered, or the number that you have
