Cisco Systems OL-24541-01 user manual

Summary of the content on the page No. 1

CHAPTER
7
Configuring Cisco IP Phone Service User Reports
CAR provides reporting capabilities for three levels of users:
• Administrators—Generate system reports to help with load balancing, system performance, and
troubleshooting.
� Managers—Generate reports for users, departments, and QoS to help with call monitoring for
budgeting or security purposes and for determining the voice quality of the calls.
� Individual users—Generate a billing report for their calls.
This chapter contains the fo

Summary of the content on the page No. 2

Chapter 7 Configuring Cisco IP Phone Service User Reports Related Topics Procedure Step 1 Choose User Reports > Cisco Unified IP Phone. The Cisco Unified IP Phone window displays a list of all Cisco Unified IP Phone services that have been configured in the system. Step 2 In the List of Cisco Unified IP Phone area, choose the services that you want to include in the report. Step 3 Click the right arrow to add the chosen service to the Selected Cisco Unified IP Phone box. The report wi