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Cisco IP Phone 7960 and 7940
Series User Guide
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7810182=
Text Part Number: 78-10182-08
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0208R) Cisco IP Phone 7960 and 7940 Series User Guide Copyright © 2000-2002, Cisco Systems, Inc. All rights reserved.
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CONTENTS CHAPTER 1 Introducing Your Cisco IP Phone 1-1 Connecting Your Cisco IP Phone 1-2 Auto-Registering Your Phone Using TAPS 1-5 A Road Map to Your Cisco IP Phone 1-6 Using the Feature Buttons 1-10 Navigating on Your Phone 1-11 Using the Handset, Headset, and Speakerphone 1-12 Using the Handset 1-12 Adjusting the Handset Rest 1-12 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 v
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Contents Using the Speakerphone 1-14 Using the Headset 1-14 Customizing Your Phone From the User Options Web Pages 1-15 Logging In to the User Options Web Pages 1-16 Changing the Default Language for the User Options Web Pages 1-17 Establishing Cisco IP Phone Services 1-18 Subscribing to Services 1-19 How to Change or End Subscriptions 1-20 CHAPTER 2 Customizing Phone Settings 2-1 Adjusting the Handset, Speakerphone, and Headset Volume 2-1 Adjusting the Ringer Volume 2-2
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Contents Answering Calls on Another Extension Using Call Pickup 3-10 How to Pick Up Calls Within Your Group 3-11 How to Pick Up Calls Outside of Your Group 3-11 Using Speed Dial 3-12 Forwarding Calls to Another Extension 3-14 Setting Up Call Forwarding on Your Phone 3-14 Setting Up Call Forwarding When Not at Your Phone 3-15 Canceling Call Forwarding 3-16 Making Conference Calls 3-17 Placing a Conference Call 3-18 Using Meet-Me Conferences 3-18 Establishing a Meet-Me Con
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Contents APPENDIX A FAQ A-1 How do I access voice mail? A-2 How do I set speed dials? A-2 How do I list my missed calls? A-2 I don’t see a Hold button—how do I put someone on hold? A-3 How do I change the contrast on the phone LCD screen? A-3 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 viii
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Contents How do I change the settings for my Cisco CallManager Extension Mobility line? A-3 How do I forward calls? A-4 How do I store numbers of friends and colleagues that I want to call often? A-4 I’ve used up all my speed dial lines, can I add more? A-5 If I cannot answer a call that I have forwarded to another number, will the call get re-routed to my voice mail system? A-5 Can I use call forwarding to send my calls directly to voice mail, without ringing my desk top phone?
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Preface Document Conventions Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disp
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CH APTER 1 Introducing Your Cisco IP Phone A Cisco IP Phone is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions much like a traditional analog phone, allowing you to place and receive telephone calls. It also supports features that you have come to expect from a telephone—such as speed dialing, redial, call transfer, conference calling, and voice mail access. Your Cisco IP Phone offers features that might su
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Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Connecting Your Cisco IP Phone Chances are, your system administrator or a technician will connect your new Cisco IP Phone to the corporate IP telephony network. If that is not the case, connecting your phone is easy. Follow the steps below. Refer to to locate ports on the back of your phone. Before You Begin Verify that your system administrator is ready for you to connect your Cisco IP Phone to the network. War
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Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Step 3 If your system administrator delivered your Cisco IP Phone with a power supply, connect the power supply plug to the DC48V AC adapter port on the back of the phone. If your system administrator delivered your phone without a power supply, your phone probably receives power through the Ethernet connection. Step 4 Use the power cable to connect the power supply to a standard power outlet in your workspace. S
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Chapter 1 Introducing Your Cisco IP Phone Connecting Your Cisco IP Phone Table 1-1 Cisco IP Phone cable connections 1 RS232 10/100 SW 10/100 PC DC48V 7 2 6 3 5 4 1 DC adapter port (DC48V) 5 Access port (10/100 PC) 2 Power supply with AC adapter port plug 6 Handset port 3 Power cable with wall socket plug 7 Headset port 4 Network port (10/100 SW) Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 1-4 58670 +
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Chapter 1 Introducing Your Cisco IP Phone Auto-Registering Your Phone Using TAPS Related Topics Auto-Registering Your Phone Using TAPS, page 1-5 A Road Map to Your Cisco IP Phone, page 1-6 Using the Handset, Headset, and Speakerphone, page 1-12 Auto-Registering Your Phone Using TAPS Your administrator may ask you to auto-register your Cisco IP Phone using TAPS, the Tool for Auto-Registered Phones Support. TAPS might be used either for a new phone or to replace an existing phone
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Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone Step 5 To confirm, enter your personal extension number again, followed by the # key. The phone displays a confirmation message. Step 6 Hang up the phone. The phone resets and displays your extension number. Related Topics Connecting Your Cisco IP Phone, page 1-2 A Road Map to Your Cisco IP Phone, page 1-6 Using the Feature Buttons, page 1-10 Navigating on Your Phone, page 1-11 Using the Handset, He
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Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone Figure 1-1 Cisco IP Phone 7960 2 3 4 1 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 1-2 Cisco IP Phone 7940 2 3 4 1 5 6 7 8 9 17 16 15 14 13 12 11 10 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 1-7 68562 68561
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Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone 1 Handset with Functions like a traditional handset. The light strip at the indicator light top of the handset blinks when the phone rings and can be set to remain lit when you receive a voice mail message. For more information on working with the handset, refer to the “Adjusting the Handset, Speakerphone, and Headset Volume” section on page 2-1. 2 LCD screen Displays features such as the time, date, your pho
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Chapter 1 Introducing Your Cisco IP Phone A Road Map to Your Cisco IP Phone 12 Volume button Increases or decreases volume for the handset, headset, or speakerphone (depending upon which is currently active). Also controls the ringer volume (if the handset is in its cradle), and the LCD screen contrast. For more information on adjusting the volume, refer to the “Adjusting the Handset, Speakerphone, and Headset Volume” section on page 2-1 and the “Adjusting the Ringer Volume” section
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Chapter 1 Introducing Your Cisco IP Phone Using the Feature Buttons Using the Feature Buttons Your Cisco IP Phone has five feature buttons: Services button—Displays services on your phone’s LCD screen. These are services to which you have already subscribed using the Cisco CallManager User Options web pages. Your system administrator determines the services that are available to you. For more information, see the “Establishing Cisco IP Phone Services” section on page 1-18. Messa
