Summary of the content on the page No. 1
CHAPTER
8
Viewing Security, Device, Model, Status, and
Call Statistics Information on the Phone
This chapter describes how to use the Settings menus on the Cisco Unified Wireless IP Phone 7925G,
7925G-EX, and 7926G to view the Security Configuration menu, Device Information menu, Model
Information menu, Status menu, and the Call Statistics screen. This chapter includes the following
sections:
• Viewing Security Information, page 8-1
� Viewing Device Information, page 8-4
� Viewing Model I
Summary of the content on the page No. 2
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Security Information Table 8-1 Security Configuration Screen Items Item Description Web Access Indicates web access capability for the phone. � Disabled—No user options web page access � ReadOnly—Can view information � Full—Can use configuration pages You configure web access in Cisco Unified Communications Manager Administration. Security Mode Displays the security mode that is set
Summary of the content on the page No. 3
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Security Information � CTL File—Displays the MD5 hash of the certificate trust list (CTL) file that is installed in the phone, and provides access to the CTL File menu. If no CTL file is installed on the phone, this field displays Not Installed. (If security is configured for the phone, the CTL file installs automatically when the phone reboots or resets. For more information about t
Summary of the content on the page No. 4
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Step 1 Choosing Settings > Security Configuration > Trust List. Step 2 To exit the Trust List screen, press the Exit softkey. The Trust List screen contains these options: � CAPF Server—IP address of the CAPF used by the phone. Also displays a certificate icon if a certificate is installed for this server. � Communications Manager / TFPT Server—IP address of a Cisco
Summary of the content on the page No. 5
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Table 8-2 Device Information Categories and Items Item Description CallManager Information CallManager 1–5 Host names or IP addresses, in prioritized order, of the Cisco Unified Communications Manager servers with which the phone can register. An item can also show the IP address of an SRST router that is capable of providing limited Cisco Unified Communications M
Summary of the content on the page No. 6
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Device Information Table 8-2 Device Information Categories and Items (continued) Item Description 802.11 Mode Wireless signal mode that the phone is currently using. Single Access Point Indicates if the phone minimizes scanning (Enabled) or scans for APs frequently (Disabled). Call Power Save Mode Type of power save mode that the phone uses to save battery power—PS-Poll or U-APSD. Sec
Summary of the content on the page No. 7
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing Model Information Table 8-2 Device Information Categories and Items (continued) Item Description Web Access Indicates web access capability for the phone. � Disabled—No user options web page access � ReadOnly—Can view information only � Full—Can use configuration pages You configure web access in Cisco Unified Communications Manager Administration. QoS Information DSCP for Call Contr
Summary of the content on the page No. 8
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-3 Model Information Screen Items (continued) Item Description WLAN Regulatory Domain Identifier for the wireless regulatory domain in which this phone must operate. � 1050—North America � 3051—Europe (ETSI) � 4157—Japan � 5252—World mode including Australia/New Zealand, Asia, and Pacific USB Vendor ID Unique code that identifies the vendor as Cisco. USB P
Summary of the content on the page No. 9
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu – Preserve logs – Preserve trace levels Viewing the Status Messages You can use the Settings menu and Status menu to view status messages for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. The Status Messages screen displays up to 10 of the most recent status messages that the phone has generated. You can access this screen at any time, even if
Summary of the content on the page No. 10
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-4 Status Message, Description, and Possible Explanation and Action (continued) Status Message Description Possible Explanation and Action CFG file not found Neither the name-based configuration The configuration file for a phone is created when file nor default configuration file were the phone is added to the not found on the TFTP Server. Cisco Unified C
Summary of the content on the page No. 11
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-4 Status Message, Description, and Possible Explanation and Action (continued) Status Message Description Possible Explanation and Action TFTP Error The phone does not recognize an error Contact the Cisco TAC. code provided by the TFTP server. TFTP server not authorized The specified TFTP server could not be � The DHCP server is not configured properly fou
Summary of the content on the page No. 12
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu � Viewing Call Statistics, page 8-13 � Viewing Firmware Versions, page 8-16 Viewing Network Statistics You can use the Settings menu and Status menu to view information about the phone and network performance. To view the Network Statistics follow these steps: Procedure Step 1 Press the SETTINGS > Status. Step 2 Select Network Statistics; the list of statistics d
Summary of the content on the page No. 13
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-5 Network Statistics Screen Items (continued) Item Description TxBcast Number of broadcast packets transmitted by the phone RTSFail Number of request to send (RTS) failures ACKFail Number of packet acknowledgements that failed Retry Number of times the phone retried to send packets MRetry Number of times the phone retried to send multicast packets RetryFail
Summary of the content on the page No. 14
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Step 2 Scroll to and select Call Statistics; the list of statistics appears. Step 3 Use the Navigation button to scroll through the items in the Call Statistics screen. Table 8-6 describes the items that appear in this screen. Step 4 To exit the Call Statistics screen, press the Back softkey. Table 8-6 Call Statistics Items Item Description RxType Type of voice str
Summary of the content on the page No. 15
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-6 Call Statistics Items (continued) Item Description Voice Quality Metrics MOS LQK Score that is an objective estimate of the mean opinion score (MOS) for listening quality (LQK) that rates from 5 (excellent) to 1 (bad). This score is based on audible concealment events due to frame loss in the preceding 8-second interval of the voice stream. For more i
Summary of the content on the page No. 16
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Viewing Firmware Versions You can verify the firmware versions that are used on the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G by viewing the Firmware Info screen. The firmware version name is in this format: Product_Name-Model-Protocol.Version Number.Filetype An example of the firmware release for the Cisco Unified Wireless IP Phone 7925G, 7925G-
