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Avaya Solution & Interoperability Test Lab
Application Notes for Polycom® SpectraLink® 8400 Series
Telephones and Avaya Aura® Communication Manager
and Avaya Aura® SIP Enablement Services – Issue 1.0
Abstract
These Application Notes describe the procedures for configuring Polycom® SpectraLink®
8400 Series Telephones which were compliance tested with Avaya Aura® Communication
Manager and Avaya Aura® SIP Enablement Services.
The overall objective of the inte
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1. Introduction These Application Notes describe the procedures for configuring Polycom® SpectraLink® 8400 Series Telephones (8440 and 8450) which were compliance tested with Avaya Aura® Communication Manager and Avaya Aura® SIP Enablement Services. Polycom® SpectraLink® 8400 series Telephones (herein referred to as SpectraLink 8400 Series) improve productivity and responsiveness for on-site mobile professionals across a wide range of industries, including healthcare, retail, manufactur
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hold/resume, transfer, conference, Feature Name Extension (FNE), and SpectraLink 8400 Series interactions with SIP Enablement Services, Communication Manager, and Avaya SIP, H.323, and digital telephones were verified. The serviceability testing introduced failure scenarios to see if SpectraLink 8400 Series can recover from failures. 2.2. Test Results The test objectives were verified. For serviceability testing, SpectraLink 8400 Series operated properly after recovering from failures suc
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Figure 1: Test Configuration of SpectraLink 8400 Series CRK; Reviewed: Solution & Interoperability Test Lab Application Notes 4 of 21 SPOC 7/1/2011 ©2011 Avaya Inc. All Rights Reserved. Polycom8400-SES
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4. Equipment and Software Validated The following equipment and software were used for the test configuration. Equipment Software/Firmware Avaya S87020 Servers Avaya Aura® Communication Manager 5.2.1 (R015x.02.1.016.4) Avaya G650 Media Gateway - TN2312BP IP Server Interface HW11 FW044 TN799DP C-LAN Interface HW01 FW028 TN2302AP IP Media Processor HW20 FW118 Avaya Aura® SIP Enablement Services SES-5.2.1.0-016.4 Avaya S8300D Media Server with Avaya G450 Avaya Aura® Communication
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5.1. Capacity Verification Enter the display system-parameters customer-options command. Verify that there are sufficient Maximum Off-PBX Telephones – OPS licenses. If not, contact an authorized Avaya account representative to obtain additional licenses display system-parameters customer-options Page 1 of 11 OPTIONAL FEATURES G3 Version: V15 Software Package: Standard Location: 1
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5.2. IP Codec Set This section describes the steps for administering a codec set in Communication Manager. This codec set is used in the IP network region for communications between Communication Manager and SIP Enablement Services. Enter the change ip-codec-set command, where c is a number between 1 and 7, inclusive. IP codec sets are used in Section 5.3 for configuring IP network region to specify which codec sets may be used within and between network regions. For the compliance te
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## G.726 Codec Enabled ## Determines whether G.726 codec is available on the ## phone. This parameter is not supported on 16cc phones. ## 0 for No ## 1 for Yes ## SET ENABLE_G726 1 ## ## G.726 Payload Type ## Specifies the RTP payload type to be used with the ## G.726 codec. (96-127). This parameter is not supported ## on 16cc phones. ## SET G726_PAYLOAD_TYPE 110 ## ## G.722 Codec Enabled ## Determines whether G.722 codec is available on the ## phone. Thi
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change ip-network-region 1 Page 1 of 19 IP NETWORK REGION Region: 1 Location: Authoritative Domain: avaya.com Name: MEDIA PARAMETERS Intra-region IP-IP Direct Audio: yes Codec Set: 1 Inter-region IP-IP Direct Audio: yes UDP Port Min: 2048 IP Audio Hairpinning? n UDP Port Max: 3029 DIFFSERV/TOS PARAMETERS RTCP Reporting Enabled
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Direct IP-IP Audio Connections – Set to y, since Media Shuffling is enabled during the compliance test add signaling-group 201 Page 1 of 1 SIGNALING GROUP Group Number: 201 Group Type: sip Transport Method: tls IMS Enabled? n Near-end Node Name: CLAN Far-end Node Name: SES Near-end Listen Port: 5061 Far-end Listen Port: 5061
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5.7. Configure SIP Endpoint This section describes the steps for administering OPS stations in Communication Manager and associating the OPS station extensions with the telephone numbers of SpectraLink 8400 Series. Enter add station s, where s is an extension valid in the provisioned dial plan. The following fields were configured for the compliance test. Type – Set to 9630SIP. Name – Enter a descriptive name Repeat this step as necessary to configure additional SIP endpoint extens
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The following Avaya feature name extension (FNE) set was utilized during the compliance test. Enter change off-pbx-telephone feature-name-extensions set 1 to view the feature name extensions. The highlighted fields are tested during the compliance test. change off-pbx-telephone feature-name-extensions set 1 Page 1 of 2 EXTENSIONS TO CALL WHICH ACTIVATE FEATURES BY NAME Set Name: Active Appearance Select: 27051 Automatic Call Back
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6. Configure SIP Enablement Services This section describes the steps for creating a SIP trunk between SIP Enablement Services and Communication Manager. SIP user accounts are configured in SIP Enablement Services and associated with a Communication Manager OPS station extension. SpectraLink 8400 Series will register with SIP Enablement Services using the SIP user accounts. The highlights in the following screens indicate the values used during the compliance test. Default values may be
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In the Integrated Management SIP Server Management page, select the Server Configuration System properties link from the left pane of the screen. Verify the SIP Domain matches the Far-end Domain field value configured for the signaling group on Communication Manager in Section 5.5. Click on the Update button, after the completion. CRK; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 21 SPOC 7/1/2011 ©2011 Avaya Inc. All Rights R
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6.2. Configure Communication Manager Server Interface This section provides steps to add SIP-enabled media servers to the SIP domain. In the Integrated Management SIP Server Management page, select the Communication Manager Servers List link from the left pane of the screen. The following screen shows the List Communication Manager Servers page. Prior to the compliance test, the Communication Manger Server Interface was already configured. Click the Map link to go to the Add Addre
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The following screen displays the Communication Manager Address Map page. To add new address map to associate with Communication Manager Server, click on Add Another Map. In the Add Communication Manager Server Address Map screen, provide the following information: Name – Enter a descriptive name for this map. Pattern – Click on the Add button. CRK; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 21 SPOC 7/1/2011 ©2011 Avaya Inc. All Rights Res
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6.3. Configure Users This section provides steps to add users to be administered in the SIP Enablement Services database. In the Integrated Management SIP Server Management page, select the Users Add link from the left pane of the screen. The highlighted fields were configured for the compliance test: Primary Handle – Enter the phone number of SpectraLink 8400 Series. This number was configured in Section 5.7. Password / Confirm Password – Enter a password; both field entries must
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CRK; Reviewed: Solution & Interoperability Test Lab Application Notes 18 of 21 SPOC 7/1/2011 ©2011 Avaya Inc. All Rights Reserved. Polycom8400-SES
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From the next screen, enter the numeric telephone extension you want to create in the database. Select the extension's Communication Manager server from the drop-down list. Click on the Add button. 7. Configure SpectraLink 8400 Series This section provides steps to configure SpectraLink 8400 Series. The latest firmware was provided by Polycom SpectraLink. For additional information regarding configuring the SpectraLink 8400 series handsets please refer to the latest product documenta
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8. Verification Steps The following steps may be used to verify the configuration: Verify that SpectraLink 8400 Series successfully registers with SIP Enablement Services server by following the Users Registered Users link on the SES Administration Web Interface. Place calls to and from SpectraLink 8400 Series and verify that the calls are successfully established with two-way talk path. While calls are established, Enter status trunk command, where t i
