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41-001190-01
Revision 00
AastraLink 160
Release 1.1
May 2008
AastraLink Pro 160
Administrator Guide
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*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies, Limited. AastraLink, AastraLink Pro, AastraLink Pro 160, and AastraLink Pro, Model 160 are trademarks of Aastra Telecom US Inc. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively throug
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Preface About This Guide Introduction This guide provides information about the AastraLink Pro 160, and is intended for the system administrator who installs, configures, manages, maintains, and troubleshoots the unit. The AastraLink Pro 160 is a Linux-based hardware unit that hosts the Asterisk open source Private Branch Exchange (PBX) software. You can use the AastraLink Pro 160 in small to medium Business, and Enterprise environments. Other Documentation The AastraLink Pro 160 document
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AastraLink Pro 160 Administrator Guide About This Guide Chapters in This Guide This guide contains the following chapters: For Go to Overview information about the AastraLink Pro 160 Chapter 1 Instructions on using the AastraLink Web UI Chapter 2 Instructions on configuring IP phone user profiles Chapter 3 Instructions on configuring network/system parameters Chapter 4 Instructions on maintaining the AastraLink Pro 160 Chapter 5 FAQs about the AastraLink Pro 160 Chapter 6 Troubleshooting solutio
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Contents Chapter 1 Getting Started What Does the AastraLink Pro 160 Do? .........................................................................1-2. How Do I Set Up My AastraLink Network? .....................................................................1-5. Required Tasks ........................................................................................................1-6. Optional Tasks .................................................................................................
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AastraLink Pro 160 Administrator Guide Voicemail Menu ...............................................................................................2-20 Directory Menu ................................................................................................2-21 Softkey Menu (Administrator Phone) ...............................................................2-22 Preferences Menu ...........................................................................................2-28 My Profile ...
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Configuring User Groups ..............................................................................................3-15. User Groups ...........................................................................................................3-15. Dial Plan for User Groups ................................................................................3-15 Virtual Extension Numbers ..............................................................................3-16 Creating Rules for User Groups
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AastraLink Pro 160 Administrator Guide Editing External Services Settings .........................................................................4-27. Send Test Email ...............................................................................................4-30 Configuring Dial Plan Settings ......................................................................................4-31. Local Dial Plan ............................................................................................
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Configuring Auto-Attendant ..........................................................................................4-66. How Auto-Attendant Works ....................................................................................4-67. Settings for the Auto-Attendant ..............................................................................4-68. Configuring Settings for the Auto-Attendant ....................................................4-69 Schedule for the Auto-Attendant .............
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Chapter 6 AastraLink FAQs How Does Network Addressing Work? ..........................................................................6-2. How Does IP Phone Auto-Configuration Work? .............................................................6-2. What is the Difference Between the Administrator Phone and User Phones? ...............6-3. Do I Ever Need to Re-Register IP Phones? ...................................................................6-3. Can I Access My IP Phone Network From a Remote
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Appendix A Remote Office Configuration of the IP Phone (Phone-Side) Preparing To Deploy Remote User Phones ................................................................... A-2. Registering IP Phones At the Central Site ..................................................................... A-4. Connecting To The IP Phone Network From a Remote Office ......................................A-7. Configuring Port Information ..........................................................................
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Getting Started Overview Chapter 1 Getting Started Overview Congratulations!! You have purchased a highly functional, cost-effective, easy-to-use AastraLink Pro 160 for use in your Enterprise network. The AastraLink Pro 160 is Linux-based hardware that hosts the Asterisk open source Private Branch Exchange (PBX) software. The AastraLink Pro 160 acts as a private telephone network (or PBX) within an enterprise. Users of the AastraLink Pro 160 can direct dial internal extensions via the Voice
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AastraLink Pro 160 Administrator Guide What Does the AastraLink Pro 160 Do? What Does the AastraLink Pro 160 Do? The AastraLink Pro 160 provides full PBX functionality, including: • Local SIP extensions, remote SIP users, SIP trunking • Flexible voicemail with visual voicemail menus • Operator console • Custom announcements — Auto-attendant (AA) with day/night/holiday scheduling with customizable Open and Closed Greetings, Main Menu prompts, Key Announcements, and Language Greetings (Englis
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Getting Started What Does the AastraLink Pro 160 Do? Additional AastraLink Pro 160 features/functionality includes: • Ability to generate call detail records (CDRs) for external billing applications. • Ability to store calling line ID (CLID) and calling name ID (CNID) in the missed calls and callers list. • Ability to network multiple AastraLink Pro 160 platforms across a LAN/ WAN (identified by an IP address, public Internet name, or domain name service (DNS)). • Provides a local dialing plan
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AastraLink Pro 160 Administrator Guide What Does the AastraLink Pro 160 Do? • Ability for the Administrator to reboot multiple phones via the Web UI. • Display of AastraLink Pro 160 status from Web UI during boot/reboot. • Ability for Administrator to email AastraLink status and system config/debug information to Aastra Support. 1-4 41-001190-01 Rel. 1.1, Rev. 00
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Getting Started How Do I Set Up My AastraLink Network? How Do I Set Up My AastraLink Network? This section describes what you need to do to set up your AastraLink network. It describes required tasks, as well as optional tasks. The figure below shows a typical AastraLink Pro 160 network. An AastraLink network is comprised of an AastraLink Pro 160, and the Aastra IP phones that are registered with it. SIP Service Provider AastraLink Pro 160 C CF CFF Small Home Office Router Router Internet
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AastraLink Pro 160 Administrator Guide How Do I Set Up My AastraLink Network? Required Tasks Setting up your AastraLink network is a three-step process as described below. Once you complete these three steps, the AastraLink Pro 160 and the Aastra IP phones on your network are fully operational, handling calls and processing data. Step Action Refer To 1 Connect the AastraLink Pro 160 to your network (Administrator Quick Start Administrator’s Guide task.) 2 Install and register an administrator
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Getting Started What Does the AastraLink Web UI Allow Me To Do? What Does the AastraLink Web UI Allow Me To Do? As administrator, you can use the AastraLink Pro 160 Web UI to: • Configure and manage your own phone (make calls, handle calls, and enable features). • Configure and manage the IP phones on the AastraLink network (define user profiles, configure default softkeys, manage phone directories, etc.). • Configure, manage, and maintain the AastraLink Pro 160 device. As an IP phone user,
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AastraLink Pro 160 Administrator Guide Can I Still Use the Phone UI? Access From Access from Phone Option Web UI Phone UI Enable phone features • Do Not Disturb • Call Forwarding • Find Me, Follow Me Edit your Administrator preferences • Contact Information • Voicemail Preference • Change Password Set phone preferences • Contrast Level • Set Audio (not available for 51i) View phone IP Address. View AastraLink IP Address View phone firmware version Set phone to fac
