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VoIP Aastra 480i User Guide
University of Calgary
Voice Services
2008
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Contents Voicemail ............................................................................................................................ 3 I. Access: From your office ............................................................................................ 3 II. Access: From any phone .......................................................................................... 3 III. Voice Mail Options ...................................................................................
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Voicemail I. Access: From your office 1. Press the VoiceMail soft key on your phone and it will dial (403) 210-7720 2. When prompted for your password, enter your password o By default your password is the last four digits of your phone number plus four zeros. For example, phone number (403) 220-1234 will have “1234 0000” as the voice mail password. II. Access: From any phone 1. If your checking your voicemail from a phone other than you own e.g. from off Campus, dial 403-210-7721.
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o Press 0 for the New Messages Folder o Press 1 for the Old Messages Folder o Press 2 Work Messages Folder o Press 3 Family Messages Folder o Press 4 Friends Messages Folder Press 3 advanced options o Press 5 to leave a voicemail (note: this person must also be on the asterisk PBX) Enter the phone number when prompted Leave your message Hang up or press # to return to the main menu Press 0 for mailbox options o Press 1 to record your Unavailable Message Record and press #
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IV. Access: Internet 1. Go to https://voicesip.ucalgary.ca/ 2. When asked for the mailbox number, enter your phone number (without the area code or dashes) 3. When prompted for your password, enter your password Please visit http://ucalgary.ca/it/telephone/voicemail/vvm for more information regarding VoIP Voicemail web-based utility. V. Clear Message Waiting 1. Press the Options button 2. Scroll to Clear Msg. Wtg. (option 4) and press the Show soft key 3. Press the Clear button to
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VIII. Call Forwarding 1. Press the Options button 2. Using the cursor pad, scroll to Call Forward (option 8) and press the Show soft key 3. Enter the “Call Forward” number destination that you want your incoming calls to be forwarded to 4. Select the “Mode” that you want to route your incoming calls to Call Forward- Description Mode Off Disables call forward. All Phone forwards all incoming calls immediately to the specified destination. Busy Phone forwards incom
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Your phone automatically synchronizes the time and date with our Time Server. Changes to these settings are not recommended. III. Tone Selection 1. Press the Options button 2. Scroll to Tones (option 3) and press Show soft key a. Select Option 1 to set ring tone i. Press Change soft key button. The tone will ring to give you a sample of what the ring sounds like ii. Adjust the ringer volume accordingly IV. Contrast Level 1. Press the Options button 2. Scroll to Contrast Level (op
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hands-free key is pressed Headset/Speaker The first time the hands-free key is pressed the Headset will be activated, the second time, the Speaker will be activated. They will alternate each time you press the hands-free key is pressed 4. Press done to save your Audio settings VII. Directory List 1. Press the Services button on your phone for menu OR press the cursor key to enter the Directory List right away (skip to step 3) 2. From the Services menu, select Directory List 3. U
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The phone will display the following status messages: Restarting… AASTRA |||||||40% DHCP: Waiting for DHCP ||||||||||||50% Updating Config ||||||||||||||||60% Checking for firmware DO NOT UNPLUG PHONE! ||||||||||||||||||||||||80% Network |||||||||||||||||||||||||||||90% SIP |||||||||||||||||||||||||||||||||||||||100% Done! Troubleshooting If you experience any problems with your phone and need assistance troubleshooting please visit http://ucalgary.ca/it/t
