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®
®
FEBRUARY 2008
NETWORKSERVICES
SW2007A-USB
SW4007A-USB
SW4007A-USB-PLUS
™
ServSwitch Secure and Secure PLUS
USER GUIDE
1 2 3 4
Secure Plus
INSERT CARD
ERR PWR
CHIP DOWNWARDS
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
CUSTOMER
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
SUPPORT
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
INFORMATION
Web site: www.blackbox.com • E-m
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SECT 1 ® Contents Welcome Operation Introduction..................................................................................2 Tamper-evident.seals..................................................................13 ServSwitch.Secure.and.Secure.PLUS.-.features...........................3 Selecting.computers...................................................................13 Standard.items..............................................................................4 Error.indicator........
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SECT 2 ® Welcome Introduction Various strategies are employed to ensure complete Common keyboard, mouse, video The Black Box ServSwitch Secure range of products are highly robust KVMA separation between the switched channels: monitor and speakers are able switches for critical applications. When information absolutely must not be to access multiple high security • Data Diodes are used on all computers/networks, safe in the communication lines so that leaked between systems or networks, t
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® ServSwitch Secure and Secure PLUS - features The ServSwitch Secure and Secure PLUS models are all housed in an electromagnetically shielded robust casing that measures just [w x d x h] 9.25” x 5.9” x 1.73” (235mm x 150mm x 44mm) - the height is 1U within a 19” rack. All channel switching is achieved solely using the front panel buttons which are clearly indicated, as are the rear panel connections. Clear error indication Secure and shielded casing Any unexpected The casing is shielded to
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1 2 3 4 Secure Plus INSERT CARD ERR PWR CHIP DOWNWARDS ® Standard items Additional items DVI/I + USB cable assembly 6ft (1.8m) length - code: EHN900024U-006 10ft (3.0m) length - code: EHN900024U-010 Audio cable ServSwitch Secure or Secure PLUS Please contact Black Box for details Rack brackets Including four screws 5V, A Power supply plus country-specific mains cable Self adhesive feet Installation CD-ROM
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SECT 3 ® Installation Links overview Locations Please consider the following important points when planning the location of The rear panel of the unit is well marked, however, the diagram below offers the ServSwitch Secure unit: additional clarity on how best to arrange your connections. • Situate the unit close to the host computers to which it will be connected You may have noticed that the indicators on the front panel use different and also the user console peripherals. colors to represent
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USER CONSOLE 4 1 5V 2.0A ® Mounting The ServSwitch Secure unit offers two main mounting methods: • Supplied four self-adhesive rubber feet • Optional rack brackets I N D O O R U S E O N L Y
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2 1 5V 2.0A 2 1 5V 2.0A ® Making connections Connections to the ServSwitch unit do not need to follow the precise order given in this user guide, although if one or more systems must be hot-plugged, connect these after all other connections have been made. IMPORTANT: All rear panel connectors are clearly marked, however, take great care not to cross connect any links or devices. You are recommended to connect all of the links within one channel before proceeding to the next channel. Note: In
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2 1 5V 2.0A 2 1 5V 2.0A ® Connections to computer systems (continued) Connecting video inputs The unit provides full DVI/I connections for video. This means that it can receive, and transfer, any VGA or DVI input (from analog to single or dual link digital) up to the following maximum resolutions and rates: • Analog: 1920 x 1200 x 60Hz • Single link digital: 1920 x 1200 x 60Hz (up to 165MHz pixel clock) • Dual link digital: 2560 x 1600 x 60Hz (up to two times 165MHz pixel clock) Generally,
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USER CONSOLE USER CONSOLE ® Connections to user console peripherals To connect a keyboard and mouse To connect speakers Note: The ServSwitch Secure unit can directly accommodate only a USB-style 1 Wherever possible, ensure that power is disconnected from the unit and the keyboard and mouse. If required, you can use suitably shielded conversion host computer(s) to be connected. cables to connect peripherals that have PS/2-style interfaces. 2 At the far left side of the rear panel, connect the
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USER CONSOLE USER CONSOLE ® Connecting video inputs The unit provides full DVI/I connections for video. This means that it can receive, and transfer, any VGA or DVI input (from analog to single or dual link digital) up to the following maximum resolutions and rates: • Analog: 1920 x 1200 x 60Hz • Single link digital: 1920 x 1200 x 60Hz (up to 165MHz pixel clock) • Dual link digital: 2560 x 1600 x 60Hz (up to two times 165MHz pixel clock) Generally, all inputs should be of the same type, i.e.
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® Video display (DDC) information To determine how DDC data is used The Display Data Channel (or DDC) scheme was introduced to allow analog and Note: The information given here is provided purely as an overview. It is beyond digital video displays to provide details about themselves and their capabilities the scope of this document to provide detailed instructions on how to modify to the computer’s graphic adapter circuitry. In most applications this is a useful video display cables, which
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2 1 5V 2.0A ® Connection to power supply Important: Please read and adhere to the electrical safety information given within the Safety.information section of this guide. In particular, do not use an unearthed power socket or extension cable. To connect the power supply 1 Attach the output connector of the power supply (country specific power supplies are available) to the socket on the far right of the rear panel. 2 When all other connections have been made, connect the main body of the pow
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SECT 4 ® Operation In operation, the ServSwitch Secure unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at a time, whereupon the common keyboard and mouse are linked to that system. Tamper-evident seals Given the high security nature of most installations that incorporate this unit, it may be a policy of your organisation to fit tamper-evident labels across certain seals and/or chassis screws. As part of a best practice poli
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® Smart card reader The ServSwitch Secure PLUS Smart Card Security models include a smart card Due to the functions fulfilled by smart cards, it is necessary to grant them reader which allows you to two-way data flow, rather than restricting data to a single direction as imposed insert your security card for within all other areas of the ServSwitch Secure PLUS. This means that data can authorization. potentially be read from and written to the smart card. Secure Plus The Secure Switch PL
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SECT 5 ® Further information Summary of threats and solutions Troubleshooting If you experience problems when installing or using the ServSwitch Secure unit, This section provides a list of potential security threats that the ServSwitch please check through this section for a possible solution. If your problem is not Secure might face during operation and the special steps that have been taken listed here and you cannot resolve the issue, then please refer to the ‘Getting to counteract them.
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® Threat Solution Threat Solution Data being sent to ports Channel switching is controlled by the front Forced malfunctions due It is potentially possible to create forced by means of faulty or panel buttons only with all keyboard hotkey to overloaded signaling. malfunctions by constantly and quickly subverted keyboards or or mouse switching capabilities removed sending a stream of valid requests (such as mice causing the channel from the design. the request to update the keyboard lights). t
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® Getting assistance If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions: • Email. in the US: techsupport@blackbox.com in the UK: techhelp@blackbox.co.uk • Phone in the US: --5500 in the UK: + (0) 5 000
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® Safety information Certification notice for equipment used in • For use in dry, oil free indoor environments only. Canada • Not suitable for use in hazardous or explosive environments or next to highly The Canadian Department of Communications label identifies certified flammable materials. equipment. This certification means that the equipment meets certain • Warning – the optional power adapter contains live parts. telecommunications-network protective, operation, and safety requirement
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® Radio Frequency Energy All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. FCC Compliance Statement (United States) European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a class This equipment generates, uses and can radiate radio frequency energy A computing device in acco
