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03-300145
Issue 1
June 2004
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Copyright 2004, Avaya Inc. Such intrusions may be either to/through synchronous (time- All Rights Reserved multiplexed and/or circuit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of: Notice Utilization (of capabilities special to the accessed equipment) Theft (such as, of intellectual property, financial assets, or toll Every effort was made to ensure that the information in this document facility access) was complete and accurate at
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One or more of the following Mexican national standards, as This equipment returns answer-supervision signals on all direct applicable: NOM 001 SCFI 1993, NOM SCFI 016 1993, NOM 019 inward dialed (DID) calls forwarded back to the public switched SCFI 1998. telephone network. Permissible exceptions are: The equipment described in this document may contain Class 1 A call is unanswered. LASER Device(s). These devices comply with the following A busy tone is received. standards: A reorder to
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For G350 and G700 Media Gateways: Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations Manufacturer’s Port FIC Code SOC/REN/ Network made by the user to this equipment, or equipment malfunctions, may Identifier A.S. Code Jacks give the telecommunications company cause to request the user to Ground Start CO trunk 02GS2 1.0A RJ11C disconnect the equipment. DID trunk 02RV2-T AS.0 RJ11C Declarations of Conformity Loop St
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Contents Contents About This Documentation 9 • Audience 9 Using this documentation 9 Conventions 10 General 10 Physical dimensions 10 Terminology 10 Typography 10 Commands 11 Keys 11 User input 11 System output and field names 12 Downloading this book and updates from the Web 12 Downloading this documentation 12 Safety labels and security alert labels 13 Related resources 13 Technical assistance 14 Within the US 14 International 14 Trademarks 14 Sending us comments 14 1Introductio
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Contents Connecting the USB modems 24 Connecting to collocated servers 24 Connecting to separated servers 24 High level overview of installation process 25 Installing and cabling the media server complex 25 Installing Avaya Communication Manager 25 Configuring the media server 25 Translating the IPSIs 25 Installing and cabling the media gateways 25 Completing the installation administration 26 Testing the complete installation 26 2 Configuring the hardware in the rack 27 Configuring the SN
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Contents Enabling IPSI duplication (duplicated control network only) 47 Setting alarm activation level 48 Installing the translation file 48 4 Connecting to the IPSIs 49 Programming the IPSI circuit packs 50 Using DHCP addressing 50 Using static addressing 51 Verifying that IPSIs are translated 54 Verifying connectivity to media server 55 Upgrading IPSI firmware version (if necessary) 55 Enabling control of IPSIs 55 Verifying license status 56 Reusing a TN2312AP/BP circuit pack 56
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Contents LED indicators 71 S8700 Media Server LEDs 71 Testing the media server LEDs 72 Interpreting the test results 73 LEDs on the back of the media server 73 S8710 Media Server LEDs 74 Avaya Ethernet switch LEDs 76 Uninterruptible power supply LEDs 77 IPSI LEDs 77 A Accessing the media server 81 Connecting to the media server directly 81 Connecting to the media server remotely over the network 84 Connecting to the media server remotely over a modem 84 Setting up a dial-up connection 84
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About This Documentation Audience About This Documentation This documentation, Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145), provides procedures for installing Avaya Communication Manager on and configuring an S8700 or S8710 Media Server and other control network components. Audience This documentation is for the following people tasked with installing and configuring the media server components: Trained field installation and maintenance personnel Technic
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About This Documentation Conventions To complete the installation, you install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144). Connect the system to the customer’s network using information in Connecting to the IPSIs on page 49. Complete the installation using information in the following sections: Completing the installation administration on page 57 Testing the media server installation on page 69 Accessing the media server on page 81 If proble
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About This Documentation Conventions Commands Commands are in bold sans serif type. Example Type change-switch-time-zone and press Enter. Command variables are in bold sans serif italic type. Example Type change machine machine_name, where machine_name is the name of the call delivery machine. Command options are in bold sans serif type inside square brackets. Example Type copybcf [-F34]. Keys The names of keys are in bold type. Example Use the Down Arrow key to scroll through the fields.
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About This Documentation Downloading this book and updates from the Web System output and field names System output on the screen is in monospaced type. Example The system displays the following message: The installation is in progress. Field names on the screen are in bold sans serif type. Example Type y in the Message Transfer? field. Downloading this book and updates from the Web You can download the latest version of this document from the Avaya Support Web site (http://support.avaya.
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About This Documentation Safety labels and security alert labels Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This documentation uses the following safety labels and security alert labels: CAUTION: A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service. ! WARNING: A warning stateme
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About This Documentation Technical assistance Technical assistance Avaya provides the following resources for technical assistance. Within the US For help with: Feature administration and system applications, call the Avaya Helpline at 1-800-225-7585 Maintenance and repair, call the Avaya National Customer Care Support Line at 1-800-242-2121 Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353 International For all international resources, contact your local Avaya authorized
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Introduction 1 1 Introduction These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted. As part of the procedures for configuring the various pieces of hardware, you use two administration interfaces: the Maintenance Web Interface and a command line inte
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1 Introduction Pre-installation information Pre-installation information Before you go on site Before going on site, make sure the customer has a local area network set up and running and a network administrator available the day of the installation. Before beginning the software installation and media server configuration, make sure you have the filled-out Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation Wizard Web site (http://support.avaya.com/
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Introduction 1 Pre-installation information Downloading license and Avaya authentication files Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized Business Partners, that enables you to create and deploy license files for all product platforms. The RFA Web site is at http://rfa.avaya.com. For specific information on RFA and how to generate license and Avaya authentication fi
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1 Introduction Equipment specifications Before you start the installation The pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation. Verify that the open, customer-supplied, EIA-310D (or equivalent) standard 19-inch (48- centimeter) equipment racks are properly installed and solidly secured. Make sure that the screws that come with the racks are there. The S8700 Media Server requires a 2-post rack. The S8710 Media Server
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Introduction 1 Equipment specifications Table 2, Avaya S8710 Media Server features and specifications, on page 19 outlines the features and specifications of the Avaya S8710 Media Server. NOTE: Some values are shown at maximum configuration. Avaya values are slightly lower then the maximum. . Table 2: Avaya S8710 Media Server features and specifications 1 of 2 Feature Description Microprocessor 1 Pentium 4 Memory 512 MB Drives (SCSI) Hard drive: 72 GB, 10K RPM CD/DVD-ROM: 24x maximum Floppy
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1 Introduction Required hardware Table 2: Avaya S8710 Media Server features and specifications 2 of 2 Feature Description Environment: Humidity Operating: 10% to 90% Nonoperating: 5% to 85% NOTE: Storage maximum humidity of 95% is based on a maximum temperature of 113° F (45 °C). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa. Electrical Input Rated input voltage: 100 to 240 VAC Rated input frequency: 50 to 60 Hz Rated input current: 6 A (110 V) to 3 A (220 V) Rated
