NEC SMB8000 user manual

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SMB8000



NEC ’s E911 Security Notification (ESN)
Application Suite
Version: 1.0.0.14
ESN Alarm User Guide


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Table of Contents INTRODUCTION ...................................................................................................................................... 3 USING THE DOCUMENTATION ................................................................................................................. 3 ESN ALARM ....................................................................................................................................................... 3 2

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Introduction Welcome to the E911 Security Notification (ESN) Application Suite, an easy-to-use yet powerful E911 notification solution. The E911 Security Notification solution offers robust features designed specifically for business users who want to make use of the Enhanced 911 call notification during emergencies. Using the documentation An electronic copy of the E911 Application Suite User Guide is included with the application setup CD. This user guide assumes you have a working

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Notification Types: 1. Display an audible pop-up window with details of the call 2. E-mail notification with the call details 3. If during maintenance, if the ESN loses connectivity to the database server or if the ESN itself stopped, all the E911 Alert applications in the network will be notified about this event. During this time ESN Alarm users should inform loss of connectivity to his ESN Administrator. The following images show these messages to ESN Alarm users.

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4. A PDF file of all the Configured Extension’s from the ALI registry is displayed to the user in two of these situations a. When a Callers ALI details is not available in the database, the alarm pop-up will provide the basic information whatever available from the call record i.e the Extension number and site. And the PDF file is displayed that gives the List of all the available the Extensions. 5

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b. If the database server connectivity is lost during the time of an E911 call, the alarm pop-up will display only details of the Extension number that made the call and Site from where the call originated. Likewise, the PDF file will display the complete ALI information that was available in the database when that was last connected. NOTE: The Alarm application keeps polling the database server in the configurable interval that can be configured in the ‘ESNAlarmClient.ini’ file.