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Warranty and
Support Guide
90 days Parts Replacement on Hardware with Available
Shipment of Replacement Parts — Compaq’s award-winning
Easy Access Design makes it easy!
90 days Hardware Technical Support
IMPORTANT NOTE
At Hewlett-Packard, we take pride in our ability to service your needs. We have specialists
available to help you with your technical support questions as they arise via the Web or
phone (see Contact Numbers chart within this document). We want to make sure that y
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Where to Get Help Follow these steps when you need help: Malaysia: 1800 88 8588 Hours: M–F 8:30 a.m.–9:30 p.m., 1 Check the setup poster for help with setting up and using Sat. 8:30 a.m.–12:30 p.m. your PC. New Zealand: 0 800 441 147 2 For faster help, be sure to register your Compaq Presario Hours: M–F 10 a.m.–9 p.m., home PC on the Web at: Sat.–Sun. 10 a.m.–4 p.m. http://register.hp.com Philippines: (2) 867-3551 3 For help online, go to the Customer Care Center Hours: M–F 8:30
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Warranty and License Information HP Customer Support To Our Valued Customer Easy to reach. Easy to use. Award-winning HP Customer Congratulations on your decision to purchase a Compaq Support is our promise to help you get the most from your Presario PC! During development, the Compaq Presario must Compaq Presario. Whether with tools located on your PC, from pass extensive quality tests to meet the rigorous standards that information on the Web, by phone, or through your local have mad
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This Limited Warranty is applicable in all countries/regions The Legal Language and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the Hardware Limited Warranty same product model number subject to the terms and conditions set forth in this Limited Warranty. HP Product DURATION Under the HP Global Limited Warranty program, products Hardware Ninety (90) Days Limited Warranty purchased in one country/region may be transferred
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Unless otherwise stated, and to the extent permitted by local YOU SHOULD MAKE PERIODIC BACKUP COPIES law, new HP Hardware Products may be manufactured OF THE DATA STORED ON YOUR HARD DRIVE OR using new materials or new and used materials equivalent OTHER STORAGE DEVICES AS A PRECAUTION to new in performance and reliability. HP may repair or AGAINST POSSIBLE FAILURES, ALTERATION, OR replace HP Hardware Products (a) with new or previously LOSS OF THE DATA. BEFORE RETURNING ANY used products o
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THIS LIMITATION OF LIABILITY APPLIES WHETHER HP may, at its sole discretion, determine if on-site warranty DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER service is required. For example, in many cases, the defect THIS LIMITED WARRANTY OR AS A TORT CLAIM can be fixed by the use of a Customer Self Repair (CSR) part (INCLUDING NEGLIGENCE AND STRICT PRODUCT that you are required to replace yourself based on LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. instructions and documentation provided by
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purchased the HP option. The HP Option Limited Warranty Customer Self Repair Warranty Period starts from the date of purchase from HP or an HP Service authorized reseller. Your dated sales or delivery receipt, In countries/regions where it is available, your HP Limited showing the date of purchase of the HP Option, is your Warranty may include a Customer Self Repair warranty warranty start date. See your HP Option Limited Warranty service. If applicable, HP will determine in its sole di
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It is your responsibility to contact non-HP manufacturers or END-USER LICENSE AGREEMENT suppliers for their warranty support. PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement (“EULA”) is a Freeware Operating Systems and legal agreement between (a) you (either an individual or a Applications single entity) and (b) Hewlett-Packard Company (“HP”) that HP does not provide software technical support for software governs your use of any Software Product, inst
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b. Storage. You may copy the Software Product into the 4. TRANSFER. local memory or storage device of the HP Product. a. Third Party. The initial user of the Software Product may c. Copying. You may make archival or back-up copies of make a one-time transfer of the Software Product to another the Software Product, provided the copy contains all of the end user. Any transfer must include all component parts, original Software Product’s proprietary notices and that it is media, printed mate
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9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM 11. U.S. GOVERNMENT CUSTOMERS. Consistent with EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS FAR 12.211 and 12.212, Commercial Computer Software, SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” Computer Software Documentation, and Technical Data for AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL Commercial Items are licensed to the U.S. Government OTHER WARRANTIES AND CONDITIONS, EITHER under HP’s standard commercial license. EXPRESS, IMPLIED, OR
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DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: 10500 Ridgeview Court Cupertino, CA 95014 declares that the product(s) Product: Personal computer Model Number(s): S0000, SR1000, SA4000, m000, m1000, m5000, d1000, a000, t000, x5000, w1000 series, a1000, t3000, d4000, w5000, m7000 Product Options: All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN6095
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Operating Specifications Electrical ratings: AC INPUT 100–127V, 4A or 6A* 200–240V, 2A or 3A* 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m * Refer to your PC’s ratings label located on the back of the PC to determine exact electrical rating. Regulatory and Safety Information Australia Telecom Statement WARNING: Text set off in this mann
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For automatically initiated calls to the same • Additional Safety Information number: This product has not been evaluated for connection to an (a) There shall be no more than 10 call attempts to the “IT” power system (an AC distribution system with no direct same number within any 30-minute period for a single connection to earth, according to IEC 60950). manual call initiation. AC Power Safety Warning and WARNING: Install the computer near an (b) The equipment shall be on the hook
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Lightning Protection Lithium Battery Caution For added protection of any product during a lightning WARNING: The PC uses a lithium battery, type storm, or when it is left unattended and unused for long CR2032. There is danger of an explosion if the periods of time, unplug the product from the wall outlet and battery is incorrectly replaced. Replace only with disconnect the antenna or cable system. This will prevent the same, or equivalent, type recommended by damage to the product
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