Summary of the content on the page No. 1
DCX3501-M
HD Dual Tuner DVR
Quick Start Guide
Summary of the content on the page No. 2
Before Y ou Begin Introduction Congratulations on receiving a Motorola DCX3501-M HD Dual Tuner DVR. This document will help you set up your DCX3501-M set-top to quickly get it up and running. READ THIS FIRST 1. Determine if you are connecting to a: High-Definition TV (HDTV) Use the HDMI, component video (YPbPr), or IEEE-1394 outputs. No other video connection supports HDTV. or monitor If the TV has no HDMI input but does have a DVI input, connect a DVI-to-HDMI adapter or cable to the HDMI out
Summary of the content on the page No. 3
Before Y ou Begin Front Panel Cursor — Menu navigation The front panel provides Power, Message, Data, and Home LAN indicators, Output 1 Select — Selects menu options video format indicator, 4-character 7-segment display, two Recording indicators, IR remote control sensor, and buttons. 2 Power — Turns the set-top on and off (standby) 3 Menu — Displays the menu 4 Guide — Displays the program guide 5 Info — Displays current channel and program information 6 Format* — Changes the video output for
Summary of the content on the page No. 4
Connecting Y our Device Cabling to an HDTV for Video For the best possible HDTV video quality: 1. If the TV has an HDMI input, connect it to the DCX set-top HDMI output. If the TV has a DVI input, connect it to the DCX set-top HDMI output using an HDMI-to-DVI converter cable or adapter. 2. If the TV has neither an HDMI nor a DVI input but has an IEEE-1394 input, connect it to the DCX set-top IEEE-1394 output. If you use IEEE-1394, on-screen graphics do not display. Otherwise, use the co
Summary of the content on the page No. 5
Connecting Y our Device Cabling to an HDTV for Audio DCX3501-M Quick Start Guide 4
Summary of the content on the page No. 6
Connecting Y our Device Cabling to an HDTV and an A/V Receiver for Video Note: If the A/V receiver includes an HDMI input and output, the DCX set-top HDMI output can be connected directly to the A/V receiver’s input and the A/V receiver’s HDMI output directly to the TV. Because HDMI provides both video and audio output, no additional audio connections to the A/V Receiver and TV are required. DCX3501-M Quick Start Guide 5
Summary of the content on the page No. 7
Connecting Y our Device Cabling to an HDTV and an A/V Receiver for Audio Note: If the A/V receiver includes an HDMI input and output, the DCX set-top HDMI output can be connected directly to the A/V receiver’s input and the A/V receiver’s HDMI output directly to the TV. Because HDMI provides both video and audio output, no additional audio connections to the A/V Receiver and TV are required. DCX3501-M Quick Start Guide 6
Summary of the content on the page No. 8
Connecting Y our Device Cabling to a Standard-Definition TV Note: This connection method does not support HDTV. For information, see Cabling to an HDTV for Video. DCX3501-M Quick Start Guide 7
Summary of the content on the page No. 9
Connecting Y our Device Cabling to a Standard-Definition TV, A/V Receiver, and VCR Note: This connection method does not support HDTV. For information, see Cabling to an HDTV for Video. If degraded picture quality is observed while viewing copy- protected limited view programs. do not connect through a VCR. Instead, connect the set-top directly to the TV (see illustration on page 7). DCX3501-M Quick Start Guide 8
Summary of the content on the page No. 10
Connecting Y our Device Cabling to DVR Storage 1. Contact your cable service provider to verify the set-top software necessary to support External DVR Storage is available in your area. 2. Connect the AC power cord to the external drive and plug the external drive’s AC power adapter into an electrical outlet. 3. Allow approximately 15 to 30 seconds for the external drive to reach operating speed. 4. Connect one end of the eSATA cable to the set-top. 5. Connect the other end of
Summary of the content on the page No. 11
Troubleshooting Troubleshooting guidelines follow. If problems still occur after performing the diagnostics, call your service provider for assistance. Problem — If this occurs: Solution — Then do one of the following: • The DCX set-top may have received a software update and may not power on while the new software is The set-top will not being installed. Try again in a few minutes. power on • Verify that the power supply is connected to the set-top and an electrical outlet. Unplug the set-t
Summary of the content on the page No. 12
Troubleshooting Problem — If this occurs: Solution — Then do one of the following: • Not all Dolby Digital programs feature full 5.1 surround sound. In some cases, the programs may only contain There is no audio left and right stereo audio. from the center and/or • Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the set-top and the home theater surround speakers of a receiver. home theater receiver • Verify that the home theater receiver is set to a surround sou
Summary of the content on the page No. 13
Troubleshooting Problem — If this occurs: Solution — Then do one of the following: • Verify on the User Settings menu that closed captions are enabled on the set-top. No closed captions • Verify that closed captions are enabled on the TV. display Note: Closed captioning may not be available on the current program. The User Settings menu can be accessed from the DCX set-top remote by pressing Power and then Menu within 2 seconds. • Widescreen TVs display 4:3 programs in this format unless se
Summary of the content on the page No. 14
Troubleshooting Problem — If this occurs: Solution — Then do one of the following: This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD programming to fill the screen, There are black bars depending on the capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p. on all four sides of the This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait picture for a commercial or look for a graphic, such as a network logo. If
Summary of the content on the page No. 15
Recording Y our Connections Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top. DCX3501-M Quick Start Guide 14
Summary of the content on the page No. 16
© Motorola, Inc. 2010. All rights reserved. www.motorola.com MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office. HDMI is a trademark of HDMI Licensing LLC. Dolby and the double-D symbol are registered trademarks of Dolby Laboratories. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intende