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43-3801a.fm Page 1 Monday, February 25, 2002 8:56 AM
Digital Telephone
Answering System
43-3801 A
Owner’s Manual
Please read before using this equipment.
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43-3801a.fm Page 2 Monday, February 25, 2002 8:56 AM Your system is ETL listed to UL standards and meets all applicable FCC standards. WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO ! NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL. This symbol is intended to alert you to the presence of un
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43-3801a.fm Page 3 Monday, February 25, 2002 8:56 AM Contents Introduction ........................................................................... 4 Installation ............................................................................. 6 Installing the Backup Battery ........................................... 6 Connecting the System to a Phone Line ......................... 7 Connecting AC Power ..................................................... 8 Preparation ...................
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43-3801a.fm Page 4 Monday, February 25, 2002 8:56 AM Introduction Thank you for purchasing the RadioShack Digital Telephone Answering System. Your system is a sophisticated, fully digital message center. Fully digital means the system stores all messages on a computer chip. This gives you advanced capabilities over a tape-based answering machine. For example, you can save or delete individual messages. Because your system is fully digital, there are no tape mechanisms to wear out and
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43-3801a.fm Page 5 Monday, February 25, 2002 8:56 AM Voice Activated Recording (VOX) Detection — the system stops recording when the caller hangs up or after 7 seconds of silence to help conserve memory space. Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the system while you are away from your home or office. Remote Answer-on — lets you call the system from a remote location and set it to answer calls. Adjustable Ring Number —
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43-3801a.fm Page 6 Monday, February 25, 2002 8:56 AM If you use more than one phone or other device on the line, add up all the RENs. If the total is more than five (or three in rural areas), your phone might not ring and your system might not answer. If ringer operation is impaired, remove a device from the line. Installation INSTALLING THE BACKUP BATTERY If AC power fails or you unplug the system, one 9V alkaline battery (not supplied) is required to save any recorded messages and t
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43-3801a.fm Page 7 Monday, February 25, 2002 8:56 AM Cautions: • To avoid losing stored information, be sure the AC adapter is plugged into an AC outlet before you replace the battery. • If you do not plan to use the system with batteries for a month or longer, remove the batteries. Batteries can leak chemicals that can destroy electronic parts. CONNECTING THE SYSTEM TO A PHONE LINE Select a location for the system that is near both a telephone jack and an easily accessible AC outlet, a
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43-3801a.fm Page 8 Monday, February 25, 2002 8:56 AM 1. Plug the system’s modular phone line cord into the wall jack. 2. Plug the modular phone line cord (not supplied) from your telephone into the modular phone jack on the back of the system. CONNECTING AC POWER Plug the AC adapter into a standard AC outlet. The MESSAGE indicator lights. Notes: • If you did not install a backup battery, the MESSAGE indicator lights, and the LOW BATT indicator flashes. The system initializes, then you h
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43-3801a.fm Page 9 Monday, February 25, 2002 8:56 AM When the MESSAGE indicator lights continuously, the system is ready to answer calls. STOP/ON/OFF To turn off the system, press . The MESSAGE indicator turns off and the system beeps. You can also turn on the system remotely (see “Setting the System to Answer Calls” on Page 12). ADJUSTING THE VOLUME VOLUME VOLUME Press or hold down 8 8 8 8 to increase or 9 9 9 9 to decrease the volume. The system beeps when you press either volume but
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43-3801a.fm Page 10 Monday, February 25, 2002 8:56 AM MINUTE/TWO WAY 4. Repeatedly press or hold down until you hear the correct minute. Note: MINUTE/TWO WAY When you hold down , the system moves forward in 10 minute intervals until it reaches 00. 5. Release TIME/SKIP. The system announces the day and time you set. TIME/SKIP To hear the current day and time, press while the system is on or off. TIME/SKIP If you have not set the day and time and you press , the system announces “Pleas
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43-3801a.fm Page 11 Monday, February 25, 2002 8:56 AM HOUR/ANNOUNCE 1. Hold down . The system beeps. 2. Speak clearly into the microphone from about 10 inches in front of the system. The MESSAGE indicator flashes. HOUR/ANNOUNCE 3. When you finish your message, release . The system sounds a tone and automatically plays back your recorded message. Notes: • The maximum length for an outgoing message is about 30 seconds. When it reaches the maximum outgoing message length, the system sounds
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43-3801a.fm Page 12 Monday, February 25, 2002 8:56 AM 4 – The system answers after four rings. 7 – The system answers after seven rings. TS (Toll Saver) – If there are new messages, the system answers after two rings. Otherwise, the system answers after four rings. This lets you avoid unnecessary charges when calling by long distance to check your messages. If you hear more than two rings, you know you can hang up because the system has no new messages. Operation SETTING THE SYSTEM T
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43-3801a.fm Page 13 Monday, February 25, 2002 8:56 AM outgoing message or recording an incoming message and resets to answer another call. Notes: • If the system’s memory is full, it answers calls after 10 rings. The caller hears “No one is available to take your call,” the system sounds a beep, and the caller cannot leave a message. The system cannot record additional messages until you delete some of the old messages (see “Deleting Messages” on Page 17). • Many local phone companies u
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43-3801a.fm Page 14 Monday, February 25, 2002 8:56 AM INCOMING MSG ANN ONLY To record a message, slide to , then hold down HOUR/ANNOUNCE. After the beep, speak clearly into the microphone from about 10 inches in front of the system. HOUR/ (The message can be about 30 seconds long.) Release ANNOUNCE to stop recording. The system automatically plays back your recorded message. Notes: • The announce-only OGM does not affect your original OGM that tells callers to leave a message. Each OGM
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43-3801a.fm Page 15 Monday, February 25, 2002 8:56 AM SCREENING CALLS To screen your calls, let the system answer. Listen to the caller’s message through the system’s speaker. If you decide to answer the call, pick up any phone connected to the same phone line as the system. The system stops recording and resets to answer the next call. Notes: • If you pick up the phone just as the system answers, the system might not stop playing the message. If this ON/OFF/STOP happens, press to stop
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43-3801a.fm Page 16 Monday, February 25, 2002 8:56 AM RECORDING A TWO-WAY PHONE CONVERSATION You can record both sides of a conversation on any phone connected to the same phone line as the system. MINUTE/TWO WAY At any time during the conversation, press . MINUTE/TWO After a beep, the system starts recording. Press WAY again to stop recording the conversation. The system sounds a tone and the MESSAGE indicator flashes until you play the two-way phone conversation. Important: Every
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43-3801a.fm Page 17 Monday, February 25, 2002 8:56 AM Note: If there are no messages, the system beeps. To replay the messages, press PLAY/PAUSE. To pause while PLAY/PAUSE listening to messages, press . The playback PLAY/PAUSE resumes when you press again. The system returns to the answer-ready mode after 7 seconds if you do not PLAY/PAUSE press again. During message playback, you can: • Press DAY/REPEAT to repeat the current message. DAY/REPEAT • Hold down to repeat the previous mes
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43-3801a.fm Page 18 Monday, February 25, 2002 8:56 AM Note: DELETE If you press before playback of all messages, the system sounds tones to alert you. You cannot delete all messages until you playback all new messages. Remote Operation While you are away from your home or office, you can use a touch-tone phone or a pulse (rotary) phone with a pocket tone dialer to enter your remote operation security code and do any of the following: • set the system to answer calls • listen to your
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43-3801a.fm Page 19 Monday, February 25, 2002 8:56 AM system continues to play the messages, the caller hears a busy signal. We recommend that you exit remote access using the appropriate remote command until the system beeps once before you hang up. OPERATING THE SYSTEM FROM A REMOTE LOCATION 1. Dial your phone number. Even if the system is off, it will turn on and answer after about ten rings. 2. After the outgoing message plays and the system beeps, enter your remote operation securi
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43-3801a.fm Page 20 Monday, February 25, 2002 8:56 AM REMOTE COMMANDS Press To 1# Play new messages. 2# Play all messages. 3# Delete current message. 4# Repeat previous message. 5# Stop and exit. 6# Skip and exit. 7# Turn off/on the system. (If the system is off, it will turn on and answer after about ten rings. You can turn it off and on again with this command.) 8# Record an OGM. 9# Record a memo. 0# Monitor the room. Troubleshooting We do not expect you to have any problems with your s
