Summary of the content on the page No. 1
Advanced Hybrid System
User Manual
KX-TES824
Model KX-TEM824
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.
Summary of the content on the page No. 2
Message Message Message Message Message Message Feature Highlights 1.5.5 Using Voice Messaging (Built-in Voice 1.8.3 If a Voice Processing System is Connected Message [BV]) Built-in Voice Message Voice Mail Integration You can set your calls to be forwarded to You can set incoming calls to be forwarded a separate Voice Processing System (VPS) to your personal message area to let callers to let callers leave messages in your mailbox leave voice messages when you cannot when you cannot answe
Summary of the content on the page No. 3
1.1 Before Operating a Telephone Easy Operation Call Routing for Fixed Line SMS A Panasonic telephone that is equipped This PBX can route incoming calls sent with a Navigator Key and a display helps from a Short Message Service (SMS) centre you to access various features easily. to specific single line telephones (SLTs) that The Message/Ringer lamp (if equipped) support SMS. informs you of any calls or messages waiting. SMS centre Telephone Company Navigator Key Message/Ringer Lamp For mor
Summary of the content on the page No. 4
Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. � IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. � WHEN RELOCATING THE EQUIPMENT, FIRST DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION. WHEN THE UNIT IS INSTALLED IN THE NEW LOCATION, RECONNECT THE POWER FIRST, AND THEN RECONNECT THE TELECOM CONNECTION. � THIS UNIT IS EQUI
Summary of the content on the page No. 5
The KX-TES824E, the KX-TES824NE, the KX-TES824GR/KX-TEM824GR, the KX-TES824CE/KX-TEM824CE, and the KX-TES824PD/KX-TEM824PD are designed to interwork with the Analogue Public Switched Telephone Network (PSTN) of European countries. Panasonic Communications Co., Ltd./Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC
Summary of the content on the page No. 6
Attention � Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX. ˚C � This unit should be kept free of dust, moisture, high temperature (more than 40 ), and vibration, and should not be exposed to direct sunlight. � If you are having problems making calls to outside destinations, follow this procedure to test the outside (CO) lines: 1. Discon
Summary of the content on the page No. 7
For Future Reference Please print, record, and retain the following information for future reference. Note The serial number of this product can be found on the label affixed to the unit. You should record the model number and the serial number of this unit as a permanent record of your purchase to aid in identification in the event of theft. MODEL NO. SERIAL NO. DATE OF PURCHASE NAME OF DEALER DEALER'S ADDRESS DEALER'S TEL. NO. User Manual 7
Summary of the content on the page No. 8
Table of Contents 1 Operation...............................................................................................11 1.1 Before Operating a Telephone .......................................................................................12 1.1.1 Before Operating a Telephone ..........................................................................................12 1.2 Making Calls .........................................................................................................
Summary of the content on the page No. 9
1.8.3 If a Voice Processing System is Connected..................................................................... 99 1.9 Using a Display Proprietary Telephone...................................................................... 106 1.9.1 Calling with the Incoming Call Log ................................................................................. 106 2 Operator/Manager Operation .............................................................111 2.1 Control Features.......................
Summary of the content on the page No. 10
10 User Manual
Summary of the content on the page No. 11
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. User Manual 11
Summary of the content on the page No. 12
1.1 Before Operating a Telephone 1.1 Before Operating a Telephone 1.1.1 Before Operating a Telephone What Kind of Telephone Can Be Used? You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7730. Some features may not be available, depending on the telephone you are using. If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, foll
Summary of the content on the page No. 13
1.1 Before Operating a Telephone Your Extension Number If you use a Panasonic display PT, you can confirm your own extension number by pressing the " " key 2 times (" ") while on-hook, or by accessing personal programming. For more details, refer to "3.1.2 Changing Personal Settings Using Programming Mode". Using a Navigator Key/Volume Key (depending on the type of your PT) The Navigator Key can be used to control display contrast and volume, or to search for items using the display. Press t
Summary of the content on the page No. 14
1.1 Before Operating a Telephone Go off-hook by doing any of the Press the Call button on the following: Doorphone. � Lift the handset. � Press the SP-PHONE button. � Press the MONITOR button. (To start talking, lift the handset.) Go on-hook by doing any of the Press the Recall/hookswitch briefly. following: � Hang up. � Press the SP-PHONE button. � Press the MONITOR button. Talk. Enter the required number. desired no. account code Enter the account code. You will hear a busy, confi
Summary of the content on the page No. 15
1.1 Before Operating a Telephone When You Use a Panasonic Proprietary Telephone If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons described below. These buttons simplify certain operations. The illustrations below may differ from the actual buttons on your telephone. Fixed Buttons CO: SP-PHONE: Used to access an outside (CO) line (or Used to select handset or hands-free (CO) outside (CO) line group) when making or operation. receiving a ca
Summary of the content on the page No. 16
1.1 Before Operating a Telephone CONF (Conference): VOICE CALL: Used to establish a 3-party or 5-party Used to answer an intercom call conference call. automatically. FWD/DND (Call Forwarding/Do Not PROGRAM: Disturb): Used to enter and exit programming Used to set the FWD or DND feature for mode. the extension. Navigator Key, Volume Key: Programmable Feature (PF): Used to adjust the volume of the speaker, Located in the right column of the CO (PF) handset and headset, and the display b
Summary of the content on the page No. 17
1.1 Before Operating a Telephone Customised Button Function Night Used to change the time service mode to night mode. Lunch Used to change the time service mode to lunch mode. Used to inform you of calls logged in the common area, store the information Caller ID Indication—Common of an incoming call during a conversation, and view caller information while on- hook and then call back a caller. Used to inform you of calls logged in your personal area, store the information Caller ID Indication—P
Summary of the content on the page No. 18
1.1 Before Operating a Telephone How to Follow the Steps An example system operation procedure is shown below. Calling Other Extensions Feature title To call another extension (Intercom Call) PT/SLT Operation steps (DSS) Icons and meanings OR are explained in extension no. "Icon Descriptions". Press DSS or dial Talk. Off-hook. extension number. The Direct Station Selection (DSS) button light shows the current status as follows: Off: The extension is idle. Conditions Red on: The extension is on
Summary of the content on the page No. 19
1.1 Before Operating a Telephone Connection Example This diagram shows devices that can be connected. Telephone Company Computer Doorphone Door Opener/Doorbell/ Batteries Door Chime External Music Source Computer Pager/Amplifier&Speaker SLT PT Fax/Telephone Answering Machine DSS Console Wireless Phone Voice Processing System User Manual 19
Summary of the content on the page No. 20
1.2 Making Calls 1.2 Making Calls 1.2.1 Basic Calling – Calling Other Extensions – Calling an Outside Party – Using an Account Code (Account Code Entry) Calling Other Extensions To call another extension (Intercom Call) PT and SLT PT/SLT (DSS) OR extension no. Off-hook. Press DSS or dial Talk. extension number. � The Direct Station Selection (DSS) button light shows the current status as follows: Off: The extension is idle. Red on: The extension is on a call. � For quick operation If you are
