Summary of the content on the page No. 1
Hybrid IP-PBX
Operating Manual
KX-TDA50/KX-TDA100
Model KX-TDA200/KX-TDA600
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA50: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 3.2000 or later
KX-TDA600: PLMPR Software File Version 3.1000 or later
Document Version: 2006-12
Summary of the content on the page No. 2
Message Message Message Message Feature Highlights Voice Mail Integration Call Center This PBX can establish Incoming Call Distribution You can forward your calls to a voice Groups (ICD Groups) by which a large volume of processing system and let calling parties leave calls from external customers can be received. messages in your mailbox when you are unable One extension can act as the supervisor, and to receive calls. monitor other group members. ICD Group 01 ICD Group 02 Customers Que
Summary of the content on the page No. 3
Simplified Voice Message You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone. Hello, this is 204. Please leave your message. 1.3.62 SVM (Simplified Voice Message) (KX- TDA50 only) (Page 114) Operating Manual 3
Summary of the content on the page No. 4
In This Manual, The following abbreviations are used: APT → Analog Proprietary Telephone Display PT → Proprietary Telephone with a Display DPT → Digital Proprietary Telephone IP-PT → IP Proprietary Telephone PS → Portable Station PT → Proprietary Telephone SLT → Single Line Telephone The illustrations of the PBX are based on the KX-TDA200. The following icons are used frequently. Hints Conditions !! !! Important Notice Prior to connection of this product, please verify that the intended op
Summary of the content on the page No. 5
Important Information WARNING • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. IF DAMAGE TO THE UNIT EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THE UNIT TO YOUR DEALER. UNPLUG THIS UNIT FROM THE AC OUTLET IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED PANASONIC FACTORY SERVICE CENTER. WHEN RELOC
Summary of the content on the page No. 6
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Clean with a damp cloth. 4. Do not use the product near water, for example, n
Summary of the content on the page No. 7
SAVE THESE INSTRUCTIONS Operating Manual 7
Summary of the content on the page No. 8
Attention Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the PBX. This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and vibration, and should not be exposed to direct sunlight. If you are having problems making calls to outside destinations, follow this procedure to test the CO lines: 1. Disconnect
Summary of the content on the page No. 9
When you ship the product Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product Service Panasonic Factory Service Centers for this product are listed in the service center directory. Consult your certified Panasonic dealer for detailed instructions. For Futur
Summary of the content on the page No. 10
F.C.C. REQUIREMENTS AND RELEVANT INFORMATION 1. Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the following format: US:AAAEQ##TXXXX If requested, this number must be provided to the telephone company. Installation must be performed by a qualified professional installer. If required, provide the teleph
Summary of the content on the page No. 11
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. 5. Trouble with this equipment If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Service Center Directory. If the equ
Summary of the content on the page No. 12
For Cell Station CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void user's authority to operate this device. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency ener
Summary of the content on the page No. 13
Table of Contents 1 Operation...............................................................................................17 1.1 Before Operating the Telephones ................................................................................. 18 1.1.1 Before Operating the Telephones ..................................................................................... 18 1.2 Basic Operations ........................................................................................................
Summary of the content on the page No. 14
1.3.41 ICD Group Features—Supervisory ...................................................................................94 1.3.42 Message Waiting...............................................................................................................95 1.3.43 Mute ..................................................................................................................................97 1.3.44 Off-hook Monitor .......................................................................
Summary of the content on the page No. 15
3 Customizing Your Phone & System..................................................157 3.1 Personal Programming................................................................................................. 158 3.1.1 Programming Information ............................................................................................... 158 3.1.2 Personal Programming ................................................................................................... 158 3.1.3 Programming Feature
Summary of the content on the page No. 16
16 Operating Manual
Summary of the content on the page No. 17
Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX. Operating Manual 17
Summary of the content on the page No. 18
1.1 Before Operating the Telephones 1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636 or KX-NT136. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic REDIAL proprietary telephone with a specia
Summary of the content on the page No. 19
1.1 Before Operating the Telephones Tone You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). Display In this manual, you will see "the display ...". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary telep
Summary of the content on the page No. 20
1.1 Before Operating the Telephones Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a Seize a CO line (One of the (CO) single line telephone. following). OR Press the CO button. 9 Dial automatic line access OR See "Programming" for Related number 9. CO line Programming if necessary. 8 group no. Dial CO line group access number and CO line group number. Off-hook (One of the following). Pres