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NEC BSG Technical Assistance Centre
Service Information Bulletin
UNIVERGE SV8100
SMB Communications Server
Table of Contents
Table of Contents .....................................................................................................................................................1
Introduction ..............................................................................................................................................................2
What is incl
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Introduction NEC Australia Pty Ltd has released the next generation SMB communications solution in the UNIVERGE SV8100. Whether your business is small or medium‐sized, NEC’s UNIVERGE SV8100 Communications Server provides the flexibility to meet all of your communication needs. This powerful, feature‐rich solution is completely scalable and can be expanded for future growth. The UNIVERGE SV8100 is designed to respond to the changing needs of business today. Extraordinary flexibility
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What is included in Release 1? Platform: o 6 Slot 2RU Chassis, up to 4 per stack o Choice of 19” Rack, Wall, Floor, or Stand mounting options o Internal and External battery backup facilities Terminals: o DT300 Digital Multiline Terminals o DT700 SIP Multiline Terminals o Standard SIP Terminals o IP DECT Terminals o SP310 Soft Phone o Standard Analogue extensions (LC) o Long Line Analogue extensions (OPX) Trunks: o PSTN with Caller ID support (COT) o Basic Rate ISDN (BRI)
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System Capacity The UNIVERGE SV8100 can be configured for one of three capacities, 64‐port, 256‐port, or the unlimited 712‐ port system. The table below highlights the system capacity of the SV8100 depending how many chassis are installed: SYSTEM 1 Chassis 2 Chassis 3 Chassis 4 Chassis MAX. Universal Slots 6* 12* 18* 24* Time Slots 111 222 333 444 TDM Ports 96 192 288 384 512 MLT/DLC 80 160 240 320 SLT/LC (‐24V) 80 176 272 368 OPX/DIOP (‐48V) 24 4
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Feature Comparison The following table provides a cross‐reference between the IPK II and SV8100 features. Further information can be found within the SV8100 Features & Specifications Manual. S = Supported X = Not Supported E = Enhanced IPK II IPK II IPK II SV8100 IPK II Feature Name SV8100 Comments V1000 V2000 V2500 R1 Account Code – S S S S Forced/Verified/Unverified Account Code Entry S S S S Alarm S S S S Alarm Reports X E S S Alphanume
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Caller ID Call Return S S S S Central Office Calls, Answering S S S S Central Office Calls, Placing S S S S Class of Service S E S S Clock/Calendar Display S S E S Code Restriction S S S S Code Restriction Override S S S S Code Restriction, Dial Block S S S S Computer Telephony Integration S S S S (CTI) Applications Added the ability for "Silent Conference S S S S Monitor” on a Conference Conference Bri
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Group Call Pickup S S S S Group Listen S S S S Handset Mute S S S S Handsfree and Monitor S S S S Handsfree Answerback/Forced S S S S Intercom Ringing DT300/DT700 telephones Headset Operation S S S S support Headset Ring Hold S S S S Hotel/Motel S E S S Hot Keypad X E S S Hotline S S S S Howler Tone Service S S S S In‐Mail X S S S Intercom S S S S IP MLT (ITH = MEGACO)
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Park S E S S PBX Compatibility S S S S PC Assistant S E S S PC Attendant S E S S PC Programming S E E S Power Failure Transfer S S S S Prime Line Selection S S S S Private Line S S S S Programmable Function Keys S E S S Programming from Multiline S S S S Terminal Pulse to Tone Conversion S S S S Quick Transfer to Voice Mail S E S S Redial Key S S S S Remote System Upgrade S S
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Trunk Queuing/Camp On S S S S Unified Messaging S S S S Uniform Call Distribution (UCD) S S S S Uniform Numbering Network S S S S Universal Slots S E S S WebPro provides User User Programming Ability S S S S Programming Ability Virtual Extensions S E S S Voice Mail Integration (Analogue) S E E S Voice Mail Message Indication on S S S S Line Keys Voice Over S S S S Voice Over Internet Protocol (VoIP)
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Software Versions Package Application Version Files CD‐CP00‐AU Main Software 1.00 CPU DSP Firmware 7920 PZ‐VM21 Firmware 8320 PZ‐BS10/BS11 Firmware 7915 CD/PZ‐8/16DLC Firmware 2.2 122211 CD/PZ‐4/8LC Firmware 2.5 202511 CD/PZ‐4/8COT Firmware 2.3 302311 CD‐4DIOP Firmware 2.2 402211 CD‐4ODT Firmware 2.1 502111 CD/PZ‐4BRI Firmware 2.3 602313 602323 602333 CD‐PRT Firmware 2.4 702413 702423 702433 CD‐LTA Firmware 2.3 1B2313 1B2323 1B2333 PCP
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Documentation Title Document No. SV8100 General Description Manual 10557 SV8100 Features & Specifications Manual 10534 SV8100 Hardware Manual 10536 SV8100 Programming Manual 10533 SV8100 System Maintenance Manual 10555 SV8100 Hotel Motel Services Manual 10568 SV8100 Desktop Applications Manual 10561 SV8100 ACD Installation Manual 10597 SV8100 ACD Supervisor Manual 10600 SV8100 PC Programming Manual 10556 SV8100 Networking Manual 10601 SMB8000 PoE Gigabit Switch Manua
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Customer CD The UNIVERGE SV8100 Customer CD is supplied with each SV8100 system. Stock Number: 4421018 • Manuals o IPK II Features & Specifications Manual o IPK II General Description Manual • User Guides o DT300/DT700 User Guide o DT750 Users Guide o SV8100 Attendant User Guide o SV8100 Single Line Telephone User Guide o UM8000 Mail User Guide o VM8000 InMail User Guide o VM8000 InMail Quick Reference Guide for Administrators • Brochures Application CD The UNIVERGE
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Licensing Licensing Server: This secure, web based tool has many benefits over the previous licensing mechanisms. These include:‐ – Fast turnaround time in receiving licenses, – Greater control of distribution of these licenses, – Tools for you to manage your customer data, – Easy re‐issue of lost or misplaced codes. The system requires an email address. (A new email address specific to this purpose will assist in easier licensing administration for you.) The system relies on 3
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Dealer Portal: Each Dealer gets a secure login. Dealers can view the history of all their prior activations and systems. Dealers can create customers and their locations. Customer information storage abilities allow for better historical records and sales / marketing initiatives. Administrators can attach / detach licenses to customers and then register these against their Hardware Key Codes. Demo License: Demonstration licenses allow you to use all the system features for
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Flexible Methods for SV8100 Licensing: • Automated 24/7 License Download NEC License Server Client PC with PC Pro Internet End User SV8100 The License file is sent from the License Server to the SV8100 using PCPro/WebPro • PC PRO Method Upload or Direct Connect SV8100 PC Pro WAN The License file was stored on the PC and is sent to the SV8100 using PCPro/WebPro . • Manual Method Enter the Enter Software Key Programming Code Mode PRG10-48-01 SV8100 PRG 10-49-01 SV8
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System Licenses System Ports: Stock No. License Code Description System Port License ‐ 65 to 256 Port License supports flexible 4426000 LK‐SYS‐256 PORT‐LIC port configuration with a maximum of 256 system ports. Requires PZ‐ME50‐US Daughter Board. System Port License ‐ 257 to 712 Port License supports 4426001 LK‐SYS‐UNLIM PORT‐LIC flexible port configuration with a maximum of 712 system ports. Requires PZ‐ME50‐US Daughter Board. System Features: Stock No. License Code D
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VRS/AA: Stock No. License Code Description 2 Port License VRS ‐ supports general message, personal 4426016 LKS‐VM‐VRS2‐LIC greeting, Automated Attendant, ACD messages. 4 Port License VRS ‐ supports general message, personal 4426017 LKS‐VM‐VRS4‐LIC greeting, Automated Attendant, ACD messages. 8 Port License VRS ‐ supports general message, personal 4426018 LKS‐VM‐VRS8‐LIC greeting, Automated Attendant, ACD messages. 16 Port License VRS ‐ supports general message, personal 4426
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1 Client View App Session ‐ Supports client View Mail, View 4426024 LKS‐UMS‐CLIENT 1‐LIC Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 4 Client View App Session ‐ Supports client View Mail, View 4426040 LKS‐UMS‐CLIENT 4‐LIC Call Plus, VMM (Outlook), VML (Lotus Notes), VMG (GroupWise) and Web Mailbox Manager. 8 Client View App Session ‐ Supports client View Mail, View 4426041 LKS‐UMS‐CLIENT 8‐LIC Call Plus, VMM (Outlook), VML (Lotus Notes)
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System Hardware Chassis & Mounting Hardware: Stock No. Model Name Description Picture SV8100 Basic Package includes: SV8100 Basic Package ‐ CHS2U‐AU Chassis 8503017 Kit ‐ CD‐CP00‐AU (Main Processor) ‐ CD‐8DLCA 6 Blade 2RU Chassis, inc PSU & AC cable 4422000 CHS2U‐AU CHS2U RACK MOUNT 19" Rack Mount bracket, one per 4422001 KIT chassis CHS BASE UNIT Floor mount base unit, one per 4422002 FLOOR MOUNT SET system CHS2U JOINT BRACKET Floor mount inter chassis 4
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Blades and Options Stock No. Model Name Description Picture SV8100 CPU providing the following functionality: • External Paging Output • Internal MOH tone • External MOH/BGM Input 4421004 CD‐CP00‐AU • External Music Control • USB Interface • Ethernet Interface • PZ‐VM21 Interface • PZ‐ME50 Interface • PZ‐32/64/128IPLA Interface Provides additional memory for 4421005 PZ‐ME50‐AU system expansion Provides the voice (RTP/RTCP) 4421007 PZ‐32IPLA processing function for
