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NetVanta 7000 Series
FAQs
Everything
There are many established PBX vendors.
you need for
1
Why is ADTRAN entering the PBX market?
voice and data.
®
ADTRAN has a 19-year successful history in the telecom market dating back to our
original products that helped public telephone companies upgrade to high speed digital
services worldwide. Today, we produce more than 1,300 products for both carrier and
enterprise markets, and one of our competencies is the ability to design and engineer
lower cost, i
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NetVanta 7000 Series FAQs What are ADTRAN’s competitive advantages? 8 Competitor ADTRAN’s advantages Cisco ISR Better value. Better channel practices. Mitel More extensive LAN/WAN solution. Lower cost. 3COM Integral 24-port PoE switch, router. Lower cost Avaya IP Office Better value. Feature-rich router. Nortel BCM SIP-based. Integral switch-router. Why is a single “office in a box” better than multiple pieces 9 of special purpose equipment? ® Simplicity. The ADTRAN NetVanta 7100 offers a simple i
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NetVanta 7000 Series FAQs How will ADTRAN handle pre-sales calls from end users? 13 We plan to continue to provide world-class, pre-sales support, answering questions and identifying the proper ADTRAN equipment. We will then forward leads to the appropriate Certified Dealer. What does “managed territory” mean? What level of sales 14 is required? ® The NetVanta 7100 will be sold only through ADTRAN Certified IP Telephony Dealers. ® ADTRAN will limit the number of Certified Dealers in any given area.
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NetVanta 7000 Series FAQs As a Certified Dealer, what do we need when we call ADTRAN’s Technical 21 Support? Technical engineers from certified dealers should have their certification ID available. ADTRAN Technical Support will provide NetVanta 7100 support to certified technical staff only. Will ADTRAN sell directly to large end users? 22 ® No. ADTRAN Business Development Management (BDM) managers call on end users to create demand for our partners. Demand will be fulfilled by our Certified dealers
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NetVanta 7000 Series FAQs Can one of the Gigabit front-panel interfaces be used for 29 broadband WAN access? Yes. Does the NetVanta 7100 support PRI? 30 Yes. Switch protocol include National ISDN, Lucent, and Nortel DMS-100. Are DID trunks supported? 31 Yes. T1 interfaces will support DID signaling. 32 What is the maximum number of analog interfaces? ® The NetVanta 7100 includes two station and two trunk interfaces with optional four- port plug-in modules available. The maximum number of analog
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NetVanta 7000 Series FAQs After our technical team has completed the certification training, is there 39 a program available to assist us on the first few installs? ® Yes. ADTRAN offers an economical ACES Remote Telephone Installation service. This provides the installer with a trained ADTRAN representative who has been pre-scheduled and guaranteed to be available remotely via phone at the pre-appointed date/time. Will the NetVanta 7100 work with other SIP phones? 40 It depends. Certain features a
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NetVanta 7000 Series FAQs Does the NetVanta 7100 have Unified Messaging? 48 ADTRAN, Inc. ADTRAN intends to support this in the future. The NetVanta 7100 supports email Attn: Enterprise Networks notification of a voice mail so users do not have to call to see if they have a voice 901 Explorer Boulevard mail. The NetVanta 7100 will send an email or a page alerting the user of a Huntsville, AL 35806 new voice mail. P.O. Box 140000 Huntsville, AL 35814-4000 Does the NetVanta 7100 support Computer Tele
