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USER’S GUIDE
MFC-5460CN
MFC-5860CN
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If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-5460CN and MFC-5860CN (Circle your model number) 1 Serial Number: Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guid
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Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covere
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Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use th
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Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (
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Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECT
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® Brother One Year Limited Warranty and Replacement Service (USA only) Who is covered: 3 Damage caused by another device or software used with this Product (including This limited warranty (“warranty”) is given but not limited to damage resulting from only to the original end-use/retail purchaser ® (referred to in this warranty as “Original use of non Brother -brand parts and Purchaser”) of the accompanying product, Consumable and Accessory Items); consumables and accessories (collectively
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® Brother One Year Limited Warranty and Replacement Service (USA only) discretion. Brother reserves the right to supply has not been sufficiently validated with a copy a refurbished or remanufactured replacement of the proof of purchase (bill of sale). The Machine and/or accompanying Consumable replacement Machine you receive (even if and Accessory Items and use refurbished refurbished or remanufactured) will be parts provided such replacement products covered by the balance of the limited warr
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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and dru
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Table of Contents Section I General 1 General Information 2 Using the documentation .......................................................................................2 Symbols and conventions used in the documentation ....................................2 Accessing the Software User’s Guide and Network User’s Guide ........................2 Viewing Documentation...................................................................................3 Accessing Brother Support ® (For Windows ) ..
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4 Security features 27 TX Lock ...............................................................................................................27 Setting and changing the TX Lock password ................................................27 Turning the TX Lock on/off ............................................................................28 Section II Fax 5 Sending a fax 30 Entering Fax mode ..............................................................................................30 Faxing
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6 Receiving a Fax 37 Receive modes ....................................................................................................37 Choosing the Receive Mode .........................................................................37 Using receive modes ...........................................................................................38 Fax only .........................................................................................................38 Fax/Tel......................
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8 Dialing and storing numbers 50 How to Dial ..........................................................................................................50 Manual dialing ...............................................................................................50 Speed-Dialing ................................................................................................50 Search ...........................................................................................................50 Fax
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Section III Copy 12 Making copies 66 How to copy .........................................................................................................66 Entering Copy mode......................................................................................66 Making a single copy .....................................................................................66 Making multiple copies ..................................................................................66 Stop copying.......
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14 PictBridge 83 Before Using PictBridge.......................................................................................83 PictBridge requirements ................................................................................83 Using PictBridge ..................................................................................................83 Setting your digital camera ............................................................................83 Printing Images.......................
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B Troubleshooting and Routine Maintenance 99 Troubleshooting ...................................................................................................99 If you are having difficulty with your machine ................................................99 Error messages ...........................................................................................105 Transferring your faxes or Fax Journal report .............................................108 Document jam .....................
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Section I General I General Information 2 Loading documents and paper 10 General setup 22 Security features 27
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General Information 1 1 Using the Accessing the documentation 1 Software User’s Guide and Network User’s Thank you for buying a Brother machine! Reading the documentation will help you Guide 1 make the most of your machine. This User’s Guide does not contain all the information about the machine such as how Symbols and conventions to use Printer, Scanner, and PC Fax. When used in the documentation 1 you are ready to learn detailed information about these operations, read the User’s T
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General Information How to find Scanning instructions 1 Viewing Documentation 1 There are several ways you can scan 1 documents. You can find the instructions as Viewing Documentation follows: ® (For Windows ) 1 Software User’s Guide To view the documentation, from the Start Scanning menu, point to Brother, MFC-XXXX (where ® (For Windows 98/98SE/Me/2000 XXXX is your model name) from the ® programs group, and then choose Professional and Windows XP) User’s Guide. ControlCenter3 If you
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Chapter 1 Viewing Documentation How to find Scanning instructions 1 ® (For Macintosh ) 1 There are several ways you can scan documents. You can find the instructions as ® a Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. Scanning ® (For Mac OS X 10.2.4 or greater) ControlCenter2 ® (For Mac OS X 10.2.4 or greater) Network Scanning ® (For Mac OS X 10.2.4 or greater) ® ® Presto! PageManager User’
