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Getting Started Guide
for the VSX Series
Version 9.0.6
March 2010 Edition
3725-21286-011/A
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Trademark Information Polycom®, the Polycom logo design, SoundStation VTX 1000®, and ViewStation® are registered trademarks of Polycom, Inc., and ImageShare™, MGC™, People+Content™, PowerCam™, PVX™, RMX 2000™, StereoSurround™, Visual Concert™, VS4000™, and VSX™ are trademarks of Polycom, Inc. in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreig
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Contents Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 VSX Series Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Answering a Video Call . . . . . . . . . . . . . . . . . . . . . . . . . .
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Getting Started Guide for the VSX Series Categorizing Directory Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Refreshing Global Directory Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Including Multiple Sites in Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 About Multipoint Calls . . . . . . . . . . . . . . . . . . . . .
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Getting Started Guide for the VSX Series Version 9.0.6 This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. Polycom® systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system. To find out more about these options, please talk to the administrator
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Getting Started Guide for the VSX Series VSX Series Remote Control Place or answer a call End a call Mute the sound you hear from the Open the Directory so you can make a speakers call or work with an entry Adjust the camera; navigate Confirm your current selection; through menus perform functions on highlighted items Return to the Place a Call (home) Return to the previous screen screen Increase or decrease the sound you Select a far-site camera or hear from the far site(s) video source Zo
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Getting Started Guide for the VSX Series Calling and Answering Answering a Video Call The Polycom system can answer incoming calls in one of these ways: • The system prompts you to answer the calls manually. • The system answers incoming calls automatically. When a call comes in, you hear a ringing sound, and you may see a message that includes the number of the person calling. If the person is listed in the directory, you’ll also see the person’s name. To answer the call manually: Press Ca
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Getting Started Guide for the VSX Series 2. Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings: — Call Quality – Specify the call rate (network speed) or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call. — Second ISDN number – Use two numbers only when the person you are calling instructs you to do so. —Exten
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Getting Started Guide for the VSX Series Calling from the Contacts or Speed Dial List You may be able to access calling information for specific sites using the Speed Dial or Contacts list on the home screen. To place a call using the Speed Dial or Contacts list: 1. Select Speed Dial or Contacts from the home screen, if necessary. 2. Scroll to the entry you want to call. 3.Press Call to place the call. Calling from the Directory The directory is a list of sites stored locally on the Polycom s
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Getting Started Guide for the VSX Series Types of Calls You Can Make Depending on your system configuration, you may be able to make calls using ISDN, IP, or V.35. The following table lists some possible call combinations. From... You can call... By dialing... ISDN ISDN Phone number. IP Phone number of the far-site gateway and the extension (E.164 address) of the far site. Enter the extension after the gateway number or wait until the gateway prompts you for the extension. LAN Networked an
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Getting Started Guide for the VSX Series Placing an Audio-only Call You can place an audio-only call from Polycom systems that have Analog Phone or Voice Over ISDN enabled. To place an audio-only call from your system: 1. On the Place a Call screen, enter the number you want to call. To delete a digit, press Delete on the remote control. 2. Select Call Type and press on the remote control. 3. Select Phone or Analog Phone. 4. Press Call to place the call. Adding an Audio-only Call to a Video
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Getting Started Guide for the VSX Series Ending an Audio-only Call To hang up from an audio-only call: 1. Press Hang Up on the remote control. 2. Select the audio-only site from the Hang Up screen to hang up the call. If the person on the telephone hangs up first, you need to disconnect the call from the Polycom system, just as you would hang up a telephone receiver in a regular phone call. Controlling What You See Selecting and Adjusting a Camera or Other Video Source You can use the remot
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Getting Started Guide for the VSX Series To adjust a camera using the remote control: 1.Press Near or Far to select either near-site or far-site control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking. 2. Press the Up, Down, Left, and Right arrow buttons on the remote control to move the camera up, down, left, or right. 3.Press Zoom to zoom out or in. To open or close the privacy shutter on the VSX
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Getting Started Guide for the VSX Series Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or during a call. Presets allow you to: • Automatically point a camera at pre-defined locations in a room. • Select a video source such as a VCR or DVD player, a document camera, or an auxiliary camera. If your system’s camera supports electronic pan, tilt, and zoom movement, you can create up to 100 preset camera positions (0-99) for the near
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Getting Started Guide for the VSX Series 4. Press and hold a number to store the preset position. To store a double-digit preset, press the first digit quickly and hold the second number down. Any existing preset stored at the number you enter is replaced. The system uses preset 0 as the default camera position. To delete all presets: 1. If a call is connected, press Near to choose a near-site video source. 2.Press Preset on the remote control. 3.Press Delete to delete all presets. You ca
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Getting Started Guide for the VSX Series 4. Scroll to Dual Monitor Emulation and press on the remote control to enable the option. 5.Press Home to save your change and return to the home screen. During calls using Dual Monitor Emulation without content, you can press the PIP button on the remote control to scroll through the following screen layouts: 1. Near and far sites, same size, side by side 2. Far site big, near site small 3. Near site big, far site small 4. Near site, full screen 5
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Getting Started Guide for the VSX Series Showing, Moving, and Turning Off the PIP Your system may be configured to display a Picture-in-Picture (PIP) window. During a call on a single-monitor system, the PIP displays what your main camera is sending to the far site. If the far site shows any type of content, the content appears in the main part of the screen, and the PIP changes to show the people at the far site. During a call on a dual-monitor system, what you see on each monitor and in
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Getting Started Guide for the VSX Series Select this setting... To show the PIP... Camera When you press any of the camera control buttons. Auto On connection and when you pick up the remote control. On On connection and during the call. Off Only when you press PIP on the remote control. 5.Press Home to save your change and return to the home screen. Enabling Automatic Camera Tracking (PowerCam Plus Only) If you are using a VSX 7000e or VSX 8000 with the Polycom PowerCam™ Plus camera, you ca
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Getting Started Guide for the VSX Series Controlling What You Hear Adjusting Volume Use the remote control to raise or lower the volume of the sound you hear. To adjust the volume: Press Volume. Changing the volume affects only the sound you hear at your site. When the VSX 3000 system is in use for video conferencing, use the remote control to adjust the volume. When the VSX 3000 is in use as a monitor for your computer, use the VOL button on the front of the system to adjust the volume. M
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Getting Started Guide for the VSX Series To unmute your main speakers: Press Snap on the remote control. The sound from the main speakers is restored to the previous level. Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It is important that you do not move the microphones as this may detract from the stereo audio experience. Stereo audio is only used in video c
