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FCC Compliance This equipment had been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial en- vironment. This equipment generates,uses,and can radiate radio frequency energy, and if not installed and used in accordance with the users manuals,may cause harmful interference to radio communications. Operation o
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Contents Chapter 1 Overview Using This Guide ....................................................................... 1-2 Welcome to the DA950 Printer ................................................. 1-2 System Requirements ............................................................... 1-3 Getting Help .............................................................................. 1-4 Ordering Supplies ..................................................................... 1-4 The World Wide We
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Contents 3. Set the Feed Angle .........................................................3-5 4. Set the Feed Ramp Length .............................................3-5 5. Position the Side Guides .................................................3-6 6. Load Material ..................................................................3-7 7. Adjust the Media Thickness Knob ...................................3-8 8. Output Stacker ................................................................3
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Contents Preventive Maintenance ............................................................ 5-7 Cleaning the Sensor .................................................................. 5-8 Cleaning the Exit Idler and Entry Rollers ................................... 5-9 Cleaning the Wipers .................................................................. 5-10 Cleaning the Transport Belts and Floor Assembly ..................... 5-10 Chapter 6 Troubleshooting Your Printer Problems and Solutions .
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Contents Using the Setup Menu ............................................................... A-16 1. Stop On Feed Err (Error) ................................................A-18 2. Feeder Signal ..................................................................A-18 3. Lines Per Address ...........................................................A-19 4. Line Termination ..............................................................A-19 5. Hex Dump Mode ...........................................
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1 Chapter Overview This chapter explains what's in this guide, and tells you how to order supplies and where to get more information about using your DA950. In this chapter: Welcome to the DA950 Printer ......1-2 Using This Guide ...........................1-2 System Requirements ...................1-3 Getting Help ..................................1-4 Ordering Supplies ..........................1-4 Important Safety Notes ..................1-5 Printer Parts and Locations ...........1-7 Feede
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Overview The Pitney Bowes DA950 ink jet printer is used to print Welcome to addresses, graphics and other information, on a wide the DA950 range of material of various sizes, construction and Printer composition. With the DA950 you can define the font, placement, print quality and barcode characteristics for your addresses. This Operator Guide shows you how to: • Set up the DA950 printer • Connect it to your computer • Define your envelope layout • Print a test mail piece • Send a mail j
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Overview Chapter 6, Troubleshooting Contains a list of possible prob lems and their so lu tions. Appendix A—Using the Control Panel Menus Explains the Main Menu, Setup Menu and Service Menu options available on the DA950 control panel. Appendix B—Specifications Provides hardware and material specifications. Your printer will run at its best when your material conforms to our specifications. Appendix C—Glossary Explains the meanings of common terms used with ad- dress printing equipment. Syst
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Overview The World Wide Web Getting Help If you need technical support for your printer, please con- tact the Pitney Bowes Customer Care Center at: www.pb.com\support You'll find the latest support information about our products as well as answers to frequently asked technical questions (FAQs). You'll also be able to e-mail questions of your own. Phone Support If you need technical support for your printer, please contact the Pitney Bowes Customer Care Center at: 1.800.522.0020 Befo
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Overview In some countries the DA950 is supplied with a molded Important mains lead and plug. In other countries, or if the supplied Safety Notes lead is not used, the following information applies: • Please read all the instructions furnished with your printer before you attempt to operate it. Save these instructions for future use. • Always use the power cord suppled with the machine and plug it into a properly grounded outlet that's located near the machine and is easily accessible.
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Overview • Keep fingers, loose clothing, jewelery and long hair Important away from the moving parts. Safety Notes • Avoid touching moving parts or materials while the (continued) printer is in use. Before clearing a jam, be sure the printer comes to a complete stop. • When removing jammed material, avoid using too much force to protect yourself against injury and damage to the printer. • Use the printer only for its intended purpose. • For best performance, use only Pitney Bowes approve
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Overview Before operating the printer, first become familiar with the Printer Parts components shown in this section. Many of these compo- and Locations nents are mentioned throughout the manual from setup to main te nance. Top Cover Control Panel Transport Height Belts Adjustment Knob Entry Roller Assembly Print Head Holder Assembly (Bank A) Print Head Holder Assembly (Bank B) Exit Idler Roller Assembly 1-7 S SV61183 Book.indb 1-7 V61183 Book.indb 1-7 6 6/9/2004 9:16:35 AM /9/
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Overview Printer Parts and Locations Teleco Parallel Port (continued) Connector Universal Serial Bus Port Power Switch 1-8 S SV61183 Book.indb 1-8 V61183 Book.indb 1-8 6 6/9/2004 9:16:36 AM /9/2004 9:16:36 AM
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Overview Feeder Parts Outer Fence Outer Belt Inner Belt Extension Fence Fence and Locations Feed Rollers Media Support Wedge Inner Fence Extension Feed Ramp Assembly Feeder Floor Assembly Feed Ramp Extension Feeder Locking Knob Inner and Outer Belt Fences Media Support Wedge Feed Ramp Extension Feeder Locking Knob Wire Form Adjustment Feed Ramp Slide Adjustment Bracket 1-9 SV61183 Book.indb 1-9 SV61183 Book.indb 1-9 6 6/9/2004 9:16:36 AM /9/2004 9:16:36 AM
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Overview Feeder Parts Media and Locations Support Wedge (continued) Inner and Outer Belt Fences Feeder Locking Knob Feeder Information Cable Assembly 1-10 S SV61183 Book.indb 1-10 V61183 Book.indb 1-10 6 6/9/2004 9:16:37 AM /9/2004 9:16:37 AM
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2 Chapter Setting Up Your DA950 Printer This chapter explains how to unpack, assemble and connect your new printer. In this chapter: Choosing a Location ......................2-2 Assembling the Printer ..................2-3 1. Install the Feeder .....................2-4 2. Install the Gas Shock ...............2-5 3. Install the Side Guides .............2-6 4. Install the Feed Ramp .............2-6 5. Connecting the Parallel Cable or USB Cable ................2-8 6. Connect the Power Cord
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Setup The following environmental considerations must be kept Choosing a in mind when selecting a location for the Address Printer. Location Doing otherwise may affect the operation and performance of the Address Printer. 1. Place the printer close enough to the computer for the parallel or USB cable to reach. NOTE: A/B parallel switches are not recommended for operation with this printer. 2. Place the printer on a flat, stable surface. 3. Use a grounded, dedicated outlet for the pri
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Setup • Remove the printer and feeder from the boxes they Assembling were shipped in. the Printer • Be sure to remove any accessories from the boxes. NOTE: Ensure that all packing materials (styrofoam, tape, etc.) have been removed from the exterior and interior of the printer and feeder. Once you've placed the printer and feeder in a suitable location, assemble the printer and feeder components in the following order: NOTE: Do not plug the printer into the power source until you've c
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Setup 1. Install the Feeder Assembling A. Prop the printer cover the Printer open. (continued) B. Plug the feeder information cable into the receptacle on the printer. C. Lift the feeder and slide the tangs into the slots on printer. Push the feeder down until it locks into place. Slots to attach feeder 2-4 S SV61183 Book.indb 2-4 V61183 Book.indb 2-4 6 6/9/2004 9:16:39 AM /9/2004 9:16:39 AM