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1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pb.com
TM
AddressRight Printer
DA500/DA550
For Service or Supplies
Web Site: www.pb.com
Customer Support: 1-800-522-0020
Product Name: DA500, DA550
Model Number: W660, W680
PB Form SV61026 Rev. B 7/04
© 2004 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA
Printed on recyclable paper
Operator Guide
*sv61026Revb*
US English Version
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Notice The use of this information by the recipient or others for purposes other than the repair, adjustment or operation of Pitney Bowes equipment may constitute an infringement of patent and/or other intellectual property rights of Pitney Bowes or others. Pitney Bowes assumes no responsibility for any such use of the information. Except as provided in writing, duly signed by an officer of Pitney Bowes, no license, either express or implied, under any Pitney Bowes or any third party’s patent, c
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Table of Contents Chapter 1, DA500/DA550 Overview Welcome to the DA500/DA550 ................................... 1-2 Using This Guide......................................................... 1-2 System Requirements................................................. 1-3 Getting Help ................................................................ 1-3 Online Help .............................................................. 1-4 Phone Support ........................................................
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Table of Contents Setting Up a Job .....................................................3-4 1. Set the Separator Gap .................................. 3-7 2. Center the Wireframe under the Material....... 3-9 3. Set the Feed Angle ........................................ 3-11 4. Position the Sliding Fence ............................. 3-12 5. Load Material ................................................. 3-13 6. Adjust the Position of the Feed Ramp ........... 3-14 7. Adjust the Media Thicknes
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Table of Contents Appendix A, Control Panel Menus Using the Control Panel ..........................................A-2 Using the Menus ...................................................... A-3 Using the Main Menu ............................................... A-5 Main Menu Diagram................................................. A-6 1. Address Layout .............................................. A-7 2. Print Quality ................................................... A-10 3. Font Selection .
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Table of Contents iv Pitney Bowes DA500/DA550 Operator Guide
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Chapter 1 The DA500/ DA550 Printer Overview The Pitney Bowes DA500/ DA550 is a versatile, easy- to-use desktop printer designed for addressing applications. This chapter explains what's in this guide, and tells you how to order sup- plies and where to get more information about using your DA500/DA550. In this chapter: Welcome to the DA500/DA550 Ink Jet Printer......................... 1-2 Using This Guide .................... 1-2 System Requirements ........... 1-3 Getting Help .................
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1 • DA500/DA550 Printer - Overview Welcome to The Pitney Bowes DA500/DA550 ink jet printer is a desk- top printer used to print addresses, graphics and other the DA500/ information, in color (DA550), on a wide range of material DA550 Ink Jet of various sizes, construction and composition. With the Printer DA500/DA550 you can define the font, placement, print quality and bar code characteristics for your addresses. This Operator Guide shows you how to: Set up the DA500/DA550 printer Connect i
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DA500/DA550 Printer - Overview 1 Chapter 6, Troubleshooting Using This Contains a list of possible problems and their solutions. Guide (continued) Appendix A, Control Panel Menus Explains the Main Menu and Setup Menu options avail- able on the DA500/DA550 control panel. Appendix B, Specifications Provides hardware and material specifications. Your printer will run at its best when your material conforms to our specifications. System In order to operate the DA500/DA550 with your computer, your
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1 DA500/DA550 Printer - Overview Online Help Getting Help The DA500/DA550 Print Driver has a built-in help system. (continued) To get to the driver, click on Properties from Windows print dialog box. Right-click on items in question for the "What's This" Help button. If you're using Pitney Bowes programs such as Envelope Designer™ or SmartMailer™, press the F1 key while you're using the program to display information about the open screen. Select the Help menu to display a list of topics or se
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DA500/DA550 Printer - Overview 1 You'll find the latest information about our products and Printer services as well as answers to frequently asked technical Options questions. Pitney Bowes offers several very useful options for your DA500/DA550: Envelope Designer™ Plus lets you create a profes- sional looking envelope in a matter of seconds. You don't have to bother with the print driver or make manual settings. The W853 Ink Dryer helps to eliminate smudging on difficult materials like gl
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1 DA500/DA550 Printer - Overview The following supplies are available for your DA500/ Ordering DA550 printer: Supplies Single Black Ink Cartridge (continued) (order number 711-1) Single Color Ink Cartridge (DA550 only) (order number 660-5) 4 Pack of Black Ink Cartridges (order number 660-9) 1-6 Pitney Bowes DA500/DA550 Operator Guide
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Chapter 2 Setting Up the DA500/DA550 Printer This chapter explains how to unpack, assemble and connect your new printer. In this chapter: Unpacking the Printer ............ 2-2 Package Contents ................. 2-3 Setting Up the DA500/DA550 ......................... 2-4 Choosing a Location .............. 2-5 Important Safety Notes ......... 2-5 Assembling the DA500/DA550 ......................... 2-6 Attaching the Wire Frame ...... 2-7 Installing the Fence ................ 2-8 Positioning the
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2 Setting Up the DA500/DA550 Printer As you remove the DA500/DA550 contents from the box, Unpacking check the parts against the list on the opposite page. the Printer 7 1 2 3 4 5 6 (Shipped Assembled) 2-2 Pitney Bowes DA500/DA550 Operator Guide
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Setting Up the DA500/DA550 Printer 2 Unpacking Package Contents the Printer 1. DA500 or DA550 Printer 2. Output Stacker 3. Wire Frame with Feed Ramp, Washer and Retaining Knob (Input Material Stacker as- sembled) 4. Long Sliding Fence 5. Power Cord 6. Short Sliding Fence 7. Parallel Cable Not Shown: TM Printer Driver Software (Envelope Designer Plus) Ink Jet Cartridges (Color - DA550 only, and Black - both models) Quick Setup Instructions Printer Operating Guide Operator Training Gui
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2 Setting Up the DA500/DA550 Printer The assembled printer should look like the picture below. Setting Up the The parts you have to put together are identified. DA500/DA550 Wireframe Feed Ramp Sliding Input Stacker and Lock Knob Fence Output Stacker Refer to this picture as you set up your printer. Follow the steps on pages 2-7 through 2-15. The following product orientation will be useful in performing these steps: Front is the area of the printer housing the LCD. Rear is the area of the pr
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Setting Up the DA500/DA550 Printer 2 Follow these guidelines and safety precautions when Choosing a selecting a location for your printer. Location for Your Printer Place the printer on a table or other stable, level surface within the cable's length (Parallel 10 feet max. - Serial 15 feet max.) of your computer. Allow for adequate space. The DA500/DA550 is 14.7 inches high, 16.2 inches wide and 21.7 inches deep, without the wire frame input stacker. Allow for adequate ventilation around
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2 Setting Up the DA500/DA550 Printer Do not remove covers. The machine covers serve Important to enclose hazardous parts. If the machine has Safety Notes been dropped or has otherwise had the covers stressed in any way, report it to your Pitney Bowes Customer Service Representative. Keep fingers, loose clothing, jewelry and long hair away from the moving parts. To reduce the risk of fire and/or electrical shock, do not attempt to disassemble this machine. If service is required, contact y
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Setting Up the DA500/DA550 Printer 2 1. Attach the Wire Frame to the Printer. Assembling the DA500/ 1. Hook the bottom edge of the wire frame under the DA550 tabs in the frame slide. (continued) 2. Rotate the wire frame and insert the curved metal bar on the bottom of the frame into the height adjustment slot. See photos below. Tabs Lock Lever Height Lock Adjustment Knob Slot Curved Wire Frame metal Bar Bottom Edge 3. Adjust the height of the wireframe so it's posi- tioned at about a 45 degree
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2 Setting Up the DA500/DA550 Printer 2. Install the Sliding Fence Assembling the DA500/ The DA500/DA550 has two fences—a long one and a DA550 short one. Use the short fence when printing material smaller than a #10 envelope. Use the long fence for larger (continued) material. Slide the square edge of the sliding fence into the slots on the frame slide as shown below. The fence fits snugly in the slots to ensure accurate positioning during operation. The next chapter explains how to set the fe
