Summary of the content on the page No. 1
Aura Series
PP-8000 / PP-8000L / PP-8000U
THERMAL PRINTER
USER’S MANUAL
Rev.: A0
FCC Notes:
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions manual, may cause interference to radio communications.
It has been tested and found to comply with limits for a Class A digital device pursuant to subpart
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against
inter
Summary of the content on the page No. 2
GETTING STARTED CONGRATULATION You have made a very wise decision by purchasing the easy loading; low noise; high resolution; light weight; high reliability and high performance thermal printer Aura (PP-8000, PP-8000L & PP-8000U) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of- Sale, kitchen & kiosk application. The PP-8000 series comply with UPOS 1.8 standards under Posiflex UPOS driver support. The manufacturer of this printer not only wis
Summary of the content on the page No. 3
UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura series printer. If there is any discrepancy or problem, contact your dealer immediately. Be sure to save the packing materials in case the printer needs to be shipped at some point in the future. 1). The printer itself 2). Thermal paper test roll 80 mm wide 3). One piece of spacer plate 4). One of the interface cables: a. Serial cable with 9 pin D sub Female to 9 pin D sub Male connecto
Summary of the content on the page No. 4
PRODUCT PICTURES Top View Top Hood Paper Exit Top Cover Paper Out LED Hood Release FEED Switch Error LED Power LED Cutter Cover Front View Bottom Cover Power Switch Bottom View Rubber Foot Wall Mount Hanging Hole Window Plate Screw Setup Window Plate Rubber Foot Part 4
Summary of the content on the page No. 5
Rear View (I/O Area for PP-8000U) USB Adaptor USB Port (I/O Area for PP-8000) Fixation Screw (I/O Area for PP-8000L) Serial Port LAN Port Power Connector Parallel Port Reset Pin Hole for LAN Peripheral Port Frame Ground Screw Spill Protect Cover Paper Exit INDICATORS Power LED: green Error LED: red (brief lit indicates printer busy) Paper Out LED: red Part 5
Summary of the content on the page No. 6
QUICK START-UP LOADING PAPER Desk Top Application Release Button Pix. 3 Pix. 1 Pix. 2 1. Remove the spill protect cover if the option is on. 2. Press down the hood release button to release the top hood as in Pix. 1. 3. Raise the released hood wide open manually as in Pix. 2. 4. Drop the thermal paper roll inside the printer in orientation as shown in Pix. 2. 5. Close the hood back leaving the tail of the paper roll coming out of the opening between the hood and
Summary of the content on the page No. 7
in setup window the switch position 1 to OFF, and position 2 to ON leaving the rest unchanged as factory default setting. Parallel Connection The parallel connector is a 25-PIN D sub Male connector at the leftmost location in the connector area for PP-8000. Apply the female end of the parallel cable at this port for parallel application. Please note that when parallel connection is used, there must be no cable connection at the serial port on the printer. Please also note that to keep pa
Summary of the content on the page No. 8
(CCBLA-238) is used instead, this port can control two cash drawers of above models. When the printer is used as a kitchen printer, please use this port for kitchen bell connection instead. Power Connection The power connector is a 3-PIN jack between the peripheral connector and the parallel connector for PP-8000. Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this connector to supply power for this printer. During insert
Summary of the content on the page No. 9
SPECIAL ADJUSTMENTS Paper Near End Sensor The near end Paper Roll Shaft Hold sensor for paper roll in the printer is able to Sensor Block have the printer work with paper rolls of Sensor Position Adjust several bobbin sizes. Please refer to the picture at right for the Support Roller inside of the paper roll compartment that there are a plastic thumb wheel for bobbin size adjustment and a sensor block in the wall. Turn the thumb wheel to adjust the proper position of sensor bloc
Summary of the content on the page No. 10
front edge inside the paper exit slot. INSTALLING DRIVER There will always be a Posiflex Product Information CD or DVD or a separate CD of similar nature but specifically created for the product delivered. Please find the appropriate subfolder from the non-specific Posiflex Product Information CD or DVD and check the information file like “readme” or installation guide or application guide and follow the instructions inside. LAN PRINTER SPECIFIC ISSUES Web Manager The default static IP f
Summary of the content on the page No. 11
OPERATION GUIDE MAINTENANCE GUIDE LINES Always turn off and disconnect power before opening the cover. The areas around the print head and motor become very hot during and just after printing, DO NOT touch them. When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the metal parts. GENERAL CLEANING Please use soft hairbrush or compressed air to clear away any dust or paper scraps accumulation inside the printer. Check also th
Summary of the content on the page No. 12
Printing Problems Nothing can be printed with ERROR LED flashing – Most possible cause for the flashing Error LED is that the printer has been printing for quite a period of time and the print head temperature become too high. After few minutes under normal ventilation, the print head should be able to cool down and the Error LED will stop flashing. Printing will resume after cooled down. If this is not the case, contact a qualified service person. Nothing can be printed with ERROR LED O
Summary of the content on the page No. 13
resolve the auto cutter problems per description in next item and then come back to deal with the paper jam. Never force open the top hood. Please also clear away any contaminants accumulated in the cutter track above the thermal elements. Auto Cutter Track Thermal Elements Auto Cutter Problems Adjustment area detailed below Open Cutter Cover when hood locked Use screwdriver Lift transparent protective foil Alignment window Turn the adjustment w
Summary of the content on the page No. 14
when finish. The lock up of the print hood can then be released after this problem solved. Please use manual cutter as temporary alternative measure once the auto cutter malfunctioned. Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer. This can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood; Hold down FEED button while turning printer on; Close the ho
Summary of the content on the page No. 15
a lot of power or causes great electrical noises, such as a copier, electric motors or a coffee maker. Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine (Cl-) ions that can harm the print head thermal elements. If the surface of thermal paper is scratched with a hard object such as a nail, the paper may become discolored. If thermal paper touches diazzo copy paper immediately after copying, the printed surface may be discolored. Use only water pa
Summary of the content on the page No. 16
SPECIFICATIONS PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm Thermal head configuration 512 dots / line Printing speed 220 mm / sec. max. Paper feed method Friction auto-feed Paper load method Drop and use Auto-cutter capability Partial cut (1 point at center left) Manual cutter Saw tooth blade Dot Pitch 0.125 x 0.125 mm Input power type DC Input voltage 24 V + / - 5 % Dimension (mm) 148 (W) x 205 (D) x 143 (H) Weight 1
Summary of the content on the page No. 17
FURTHER TECHNICAL INFORMATION PRINTER SETUP On bottom cover of the Aura series thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer. The ON direction points to the connector area of the printer. The OFF direction points to the power switch. The functions of each position m
Summary of the content on the page No. 18
to host only when input buffer is full. When it is set to OFF, busy signal is sent to host whenever the input buffer is full or an off line status occurs. Therefore, signals including the paper near end detect will generate busy signal to the host. Consequently, the printing may be stopped even when there is still a long way to go before the paper roll is actually exhausted. Taking the paper out beep into consideration, the printer will keep on beeping at Paper End (completely no paper)
Summary of the content on the page No. 19
some cases, the printer may have to engage brake frequently waiting for next command resulting in trembling. When this switch is set to OFF, the printer starts printing only when more graphical data from Windows driver are collected thus performing a much smoother printing operation. Switch position 2 is usually set to OFF for use with 80 mm paper width. When the printer is installed with the 58 mm paper spacing plate for use with the paper roll of 58 mm width, the switch should be set t
Summary of the content on the page No. 20
Wall Mount Application In wall mount application, the option kit will include screws, plastic cotters and a paper roll shaft. Screws and cotters are to be inserted to holes drilled on wall 80 mm apart center to center horizontally with the non-threaded part of the screw remain above the cotter to hang the printer bottom at holes arrowed in the left picture below. The paper roll shaft should go through the paper roll and seat in hold on paper roll compartment wall as i
