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User’s manual
w w w.v te c h p h o n e s .c o m
Model: DS3211-2
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Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 39 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechpho
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Table of contents Getting started .........................1 Alphabetical search ....................21 Dial a directory entry ..................21 Parts checklist ............................1 Edit a directory entry ..................22 Telephone base and charger installation ...............................2 Delete from the directory ............22 Battery installation and About caller ID ............................23 charging ..................................3 Call log ....................
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Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Charger and charger adapter Telephone base Handsets (2) Telephone line cord Batteries (2) Telephone base power adapter Battery compartment covers (2) User’s manual To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www. vtechcanada.com o
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G Get ett tiin ng s g st ta ar rt te ed d Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is designed for tabletop use only. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and cal
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Getting started Battery installation and charging Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 31 for battery operating times. Battery indicators Battery status Action The screen is blank. Battery has no charge Charge until the screen shows and the handset cannot LOW BATTE
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Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). PLAY/MENU/SELECT Press to play voicemail messages (page 15). Press to show the menu. While in a menu, press to select an item, or save an entry or setting. ERASE Press to erase a voicemail message (page 15). (Speakerphone) Press to make or answer a call using the speakerphone (page 12). During a call, press to switch between speakerphone and handset (page 12). / FLASH
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Getting started Handset layout / p (Directory) When the telephone is not in use, press to enter the directory (page 21). While in a menu, press to scroll up. During a call, press to raise the listening volume (page 12). SKIP Press to skip to the next voicemail message (page 15). VOICEMAIL Press to dial to the voicemail service provider for access to your voicemail message (page 15). OFF/CLEAR During a call, press to hang up (page 12). While the handset is ringing, press to silence the ri
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Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone is in use on the same line. On when a system handset is in use. VOICEMAIL light Flashes when you have new voicemail, a service offered by your telephone company. FIND HANDSET Press to page all system handsets. 6
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T Tel ele ep ph ho on ne s e set ett tiin ngs gs Ringer volume You can set the ringer volume or turn the ringer off. >RINGER VOLUME RINGER TONE 1. Press PLAY/MENU/SELECT to show the menu when the handset is not in use. > 2. Press or to select RINGER VOLUME, then press PLAY/MENU/SELECT. RINGER VOLUME 3. Press or to adjust the volume. A sample of each ringer volume plays as you scroll through the choices. 4. Press PLAY/MENU/SELECT to confirm your selection. Setting the volume to the
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Telephone settings LCD language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. >LCD LANGUAGE SET DATE/TIME 1. Press PLAY/MENU/SELECT to show the menu when the handset is not in use. > 2. Press or to select LCD LANGUAGE, then press PLAY/MENU/SELECT. LCD LANGUAGE ENGLISH 3. Press or to scroll through the choices. 4. Press PLAY/MENU/SELECT to confirm your selection. Set date/time I f you subscribe to caller ID service, the day, month and time are set automat
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Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone company, NEW VOICEMAIL and will appear on the handsets, and the VOICEMAIL lights on the handsets and telephone base flash when you have new voicemail messages. Contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets and telephone base turn off automatical
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Telephone settings Set voicemail If you subscribe to voicemail service provided by your local telephone company, this feature enables you to program your voicemail function codes so you can easily access the voicemail features. Before completing these steps, be sure to have your access number and password (provided by your local telephone company) to access your voicemail. Contact your local telephone company for more details about voicemail. To program the voicemail function codes: 1. Pres
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Telephone settings To reset all voicemail function codes to default settings: 1. Press PLAY/MENU/SELECT to show the menu when the >SET VOICEMAIL handset is not in use. HOME AREA CODE > 2. Press or to select SET VOICEMAIL, then press PLAY/MENU/SELECT. 3. Press or to select >RESET CODES, then press >RESET CODES PLAY/MENU/SELECT. ACCESS NUMBER 4. The screen displays ARE YOU SURE? 5. Press PLAY/MENU/SELECT to confirm. Home area code If you dial your local calls using only seven digits (area
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T Tel ele ep ph ho on ne o e op pe er ra at tiio on n Make a call 1. Press /FLASH or . You hear a dial tone. 2. Dial the number. Predial a call 1. Dial the number. 2. Press /FLASH or . Answer a call Press /FLASH, or any of the dialing keys (0-9, #, *). • The screen shows the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press MUTE/REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a di
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Telephone operation Mute The mute function enables you to hear the other party but the other party cannot hear you. 1. During a call, press MUTE/REMOVE on the handset. The handset screen shows MUTED for a few seconds and MUTE appears until mute function is turned off. 2. Press MUTE/REMOVE again to resume the PHONE 0:00:00 conversation. The handset screen temporarily shows MUTED MICROPHONE ON. MUTE Ringer mute When the telephone is ringing, press OFF/CLEAR or RINGER MUTE MUTE/REMO
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Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: > 1. Press PLAY/MENU/SELECT twice to select DIRECTORY. 2. Scroll to the desired entry by pressing or . 3. Press PLAY/MENU/SE
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Telephone operation Redial list The telephone stores the five most recently dialed numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry. • Entries are shown in reverse chronological order. • Press REDIAL/PAUSE to browse the redial list. Dial a redial entry 1. Press REDIAL/PAUSE, then , or REDIAL/PAUSE to browse. You hear a double beep when it reaches the beginning or end of the redial list. 2. Press /FLASH or to dial the number. Dele
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Telephone operation Multiple handset use You can use up to two system handsets at a time on an outside call. If a handset is already on a call and you would like to join the call, press /FLASH or on another handset to join the call. To end the call, press OFF/CLEAR or place the handset in the telephone base or charger. The call will not be terminated until all handsets hang up. You can buy additional expansion handsets (model DS3201) for this telephone base. You can register up to 12 hands
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Telephone operation Share an outside call You can call another system handset to join an outside TRANSFER TO: call. That call continues even if you hang up. 1. During a call, press INT. The other handset rings. The outside call is put on hold. • If you have a two-handset system, your handset CALLING screen shows CALLING OTHER HANDSET. The HANDSET X other handset rings and its screen shows OTHER HANDSET IS CALLING. • If you have more than two handsets
