Summary of the content on the page No. 1
If you subscribe to the BT Caller
Display service, instructions
are contained in the user guide
enclosed separately.
Diverse 2016
Digital Cordless Telephone Answering Machine
User guide
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
Summary of the content on the page No. 2
Check that your Diverse 2016 is complete. For your records Date of purchase: Place of purchase: Serial number: (on the underside of the telephone base station) Purchase price: For warranty purposes, proof of purchase is required, so please keep your receipt. This space is left for you to record your system and handset PIN codes, refer to page 16 & 17. Base Station PIN Number: Handset PIN Number: When you unpack you should have: • Diverse 2016 base station • Diverse 2016 handset • Power adaptor
Summary of the content on the page No. 3
At a glance Belt clip Display Liquid Crystal Display shows you the status of your handset Memory speed dial Enables quick dialling of 10 numbers stored in the Store memory Lets you store numbers on the memory and access other phone functions Last number redial STO MEM LNR Lets you redial the last five End call external numbers you called Used to end a call INT Intercom Phone Enables internal ABC DEF For making and answering 1 2 3 communication and call calls transfer between JKL MNO GHI Dive
Summary of the content on the page No. 4
At a glance Base station underside view Telephone Power line cord cord ....................... ....................... ....................... ....................... ....................... ....................... ....................... ....................... ....................... ............................... ............................... ............................... ............................... 2
Summary of the content on the page No. 5
At a glance Base station top view Message counter Play Antenna Indicates the Play back messages number of and memos incoming messages and Volume memos on your Adjusts the machine. loudspeaker ................. volume. ................. ................. ................. ................. Recording Diverse 2016 indicator Skip < > Lights up during Allows you to skip the recording of forwards or incoming messages, backwards through memos and other your messages. functions. Volume + – Delete Mode D
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In this guide At a glance 1 Introducing the Diverse 2016 4 Setting up 5 Using your Diverse 2016 telephone 10 Using your Diverse 2016 answering machine 24 Remote access 36 Remote access quick guide 41 Additional features 42 Using your Diverse 2016 with a Diverse Executive or Pocket Handset 46 Switchboard compatibility 49 Registering a new Diverse handset with the base station 52 Operating with additional base stations 54 Maintenance 58 Help 59 Technical information 62 Technical specification 63
Summary of the content on the page No. 7
Introducing the Diverse 2016 Please read the instructions As this product is rechargeable, it is carefully before use and retain this normal that a certain amount of heat guide for future reference. will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this Building up a phone product on antique, veneered or system wooden surfaces as damage may occur. You can use up to six handsets with each Diverse base station. Each handset can also be regi
Summary of the content on the page No. 8
Setting up Follow these steps to get your Diverse 2016 ready for use. 8 Do not expose to fire. Warning 9 The handset may not be operated in rooms 1 For the handset use only approved nickel- with explosive hazards. cadmium (NiCad) rechargeable batteries. 10 Make sure you connect the power and Never use other batteries or conventional telephone lines to the correct sockets in the alkaline batteries. They could lead to a base station. short circuit or destroy the battery casing. 11 Do not dispose
Summary of the content on the page No. 9
Setting up Plan where you will put your Diverse 2 Plug the 3-pin adaptor 2016. It should be within two metres of into a mains power socket a power socket and the phone socket. and switch on When the power is switched on, the 1 Connect the power counter display on your base station cable will flash 00 for a few seconds and Plug the power cable into the power then go out. socket on the underside of your Diverse 2016. The power cable connector is coloured red. Please take care that the telephone
Summary of the content on the page No. 10
Setting up 2 4 Plug your Diverse 1 2016 into the phone socket If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service. Important When replacing batteries only use WARNING approved rechargeable AA types with It is recommended that the line cord at least 600mAh capacity in order to is not connected until the handset is achieve the specified operating time, fully charged. This will prevent the s
Summary of the content on the page No. 11
Setting up 7 Charge the handset Battery performance After charging your Diverse 2016 for batteries for at least 16 the first time, subsequent charging hours time for the handset batteries is approximately 4-5 hours. Batteries Battery display when inserting and case may become warm during or replacing a battery charging. This is normal and not When you replace the handset batteries dangerous. with ones that have been fully charged, the battery indicator will not show full Under ideal conditions,
Summary of the content on the page No. 12
Setting up NiMH batteries (nickel-metal If the symbol flashes hydride) continuously, it means the handset is NiMH batteries take much longer to either out of range or is not registered charge but their use can double handset with the base station. To register, follow the steps on page 52. All talktime. When NiMH rechargeable additional handsets you purchase will batteries are used for the first time the need to be individually registered with charging display will not function the base station b
Summary of the content on the page No. 13
Using your Diverse 2016 telephone PROTECTED ON/OFF and PROTECTED This setting stops you accidentally modes operating the handset’s keypad The handset can be operated in one when carrying it around. You can of three different modes. still receive incoming calls but cannot make outgoing calls. OFF Phone calls cannot be made and the handset does not respond to incoming calls. • To switch to PROTECTED when the handset is ON, press and release the PWR button quickly. Press again to return to ON. •
Summary of the content on the page No. 14
Using your Diverse 2016 telephone To end a call Making and receiving calls To make an external call Ensure the handset is switched ON. • Press the END CALL button or • Place the handset back on the • Press the PHONE button. You base station. hear the dial tone. The ‘In Use’ light on the base station comes To receive an external call on. Display shows EXT. • Dial the number. The phone calls the number and the display EXT shows the number you have dialled. When the phone rings the display flashes
Summary of the content on the page No. 15
Using your Diverse 2016 telephone To redial any of the last five To page a handset from the base numbers station You can alert handset users that LNR they are wanted, or locate a missing LNR • Press and release the button handset. to display the last five phone numbers in turn. Each phone number can be up to 22 digits long. • Press the GREY button on the • When the number you want to base station.All handsets dial is displayed, press the registered with the base station PHONE button. will ring.
Summary of the content on the page No. 16
Using your Diverse 2016 telephone To make an internal intercom call If you have additional handsets, you to all handsets can make internal intercom calls between the handsets. INT Q To make an internal intercom call • You can call all handsets to another handset registered to the base station. • Press the INT button. Display INT shows your handset number. • Press the Q button. Display • Press the INT button. Display shows all handsets registered. All shows your handset number. these handsets wi
Summary of the content on the page No. 17
Using your Diverse 2016 telephone • To transfer the call: Press the Using the memory to END CALL button, or replace the store and dial numbers handset on the base station. the Your Diverse 2016 handset can RCL button. store 10 phone numbers, each up to Or 22 digits long, which then can be • To reconnect to your external speed dialled. Stored numbers can caller: Press the RCL button. include settings made with the RCL, Q and # buttons. You can also enter Quick call transfer a ‘pause’ for instance
Summary of the content on the page No. 18
Using your Diverse 2016 telephone To clear all the numbers stored in If the memory location is empty, the a handset’s memory display shows the memory location number and . If there is another TUV ABC STO 2 8 number stored already, that number will be displayed. If you do not want to • Press the STO button. change it, press the STO button to • Press 8 and 2 buttons on the confirm the number. keypad. Display shows 8 – – – – 2. • Enter the handset’s PIN number To speed dial a number stored in (defa
Summary of the content on the page No. 19
Using your Diverse 2016 telephone To change a system code for the Using and changing the Diverse 2016 base station system code and handset This protects your settings and PIN helps prevent unauthorised handsets using your system. As a digital phone system, your Diverse 2016 provides excellent The default setting for the system security against others ‘listening in’ code is 0000. You can change this to to your calls. You can also prevent any 4-digit number. unauthorised use of the handset(s). Ha
Summary of the content on the page No. 20
Using your Diverse 2016 telephone To set or change the handset PIN If you are setting call barring (page (personal identification number) 22) from your handset you are A PIN on your handset protects advised to change the handset PIN to information. prevent unauthorised use. A handset PIN is necessary in order Optional settings to: • reset the speed dial memory; Adjusting ear piece volume • reset to the original default The volume of received calls can be settings. set to three different levels r