Summary of the content on the page No. 1
USER GUIDE
Cisco SPA302D Mobility Enhanced Cordless Handset
Summary of the content on the page No. 2
Contents Chapter 1: Getting Started 1 Overview 1 Understanding Your Cisco SPA302D 2 Cisco SPA302D Display Screen 4 Turning the Handset On and Off 5 Navigating through the Phone Menus 6 Display Screen Icons 7 Entering Numbers and Text in Fields 8 Installing the Cisco SPA302D 9 Charging the Handset 10 Registering the Handset to the Cisco SPA232D Mobility Enhanced ATA 11 Deregistering the Handset 12 Locating Handsets 13 Chapter 2: Using Your Cisco SPA302D 14 Placing a Call 15 Adjusting Handset V
Summary of the content on the page No. 3
Contents Using Contacts 21 Configuring Call Settings 22 Accessing the Call Settings Menu 22 Configuring Do Not Disturb, Call Waiting, and Call Blocking 22 Configuring and Using Speed Dials 23 Creating Speed Dials 23 Managing Speed Dials 24 Using Speed Dials 24 Configuring Call Forwarding 24 Choosing the Default Outgoing Line 25 Viewing the Line Status 26 Configuring Phone Settings 26 Configuring Network Settings 27 SIP Settings 28 Changing Your Ringtone 28 Configuring Keypad and Call Park Tone
Summary of the content on the page No. 4
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2012 Cisco Systems, Inc. All rights reserved. OL-25472-01
Summary of the content on the page No. 5
1 Getting Started This chapter provides an overview of your Cisco SPA302D Mobility Enhanced Cordless Handset. It contains the following sections: • Overview, page 1 • Understanding Your Cisco SPA302D, page 2 • Installing the Cisco SPA302D, page 9 • Locating Handsets Overview The Cisco SPA302D Mobility Enhanced Cordless Handset is part of the Cisco Small Business voice endpoint product portfolio. The Cisco SPA302D provides wireless phone service using the DECT standard. It provides both stan
Summary of the content on the page No. 6
Getting Started Understanding Your Cisco SPA302D 1 Understanding Your Cisco SPA302D Use the following illustration and table to identify the parts of your phone. Figure 1 Cisco SPA302D Mobility Enhanced Cordless Handset Phone Components #Description 1 Earphone speaker. 2 Handset display. 3 Right softkey—Press the softkey to perform the action shown in the lower right of the handset display. 4 End Call button—Press the button briefly to end a call. Press the button and hold it to turn the ha
Summary of the content on the page No. 7
Getting Started Understanding Your Cisco SPA302D 1 6 Mute button. 7 Microphone. 8 Speakerphone button—Press this button during a call to use the speakerphone. 9Start Call button. 10 Left softkey—Press the softkey to perform the action shown in the lower left corner of the handset display. 11 4-way navigation keypad—Press the arrow buttons to move up, down, left, or right through menus displayed on the handset. 12 Center Select button. 13 Headset port. 14 Speakerphone speaker. Cisco SPA302D
Summary of the content on the page No. 8
Getting Started Understanding Your Cisco SPA302D 1 Cisco SPA302D Display Screen Your phone screen displays the following information: #Description 1 Date and time—The date and time are obtained from the Cisco SPA232D, but can be updated manually from the handset. To change the date and time, see Configuring the Date and Time, page 29. 2 DECT signal strength—Reflects the handset registration status to the Cisco SPA232D. 3 Battery indicator—Reflects the charge level and status of the batterie
Summary of the content on the page No. 9
Getting Started Understanding Your Cisco SPA302D 1 6 Options—Items displayed in this menu depend on the phone state. For example, different options are displayed when a call is active than when the phone is idle. Options When the Handset is Idle • Redial—Press to dial the last number called. • Intercom—Press to call another Cisco SPA302D that is registered to the same Cisco SPA232D. Choose the handset from a list and press the center Select button. • Parked Calls—Retrieve a parked call. S
Summary of the content on the page No. 10
Getting Started Understanding Your Cisco SPA302D 1 Navigating through the Phone Menus From the main display screen, press the Left softkey to access the Options menu (Redial, Intercom, and Keylock). Press the Right softkey to access the Contacts menu. These buttons also provide other options such as Cancel and Back, depending on the phone menu that you are viewing. On the Cisco SPA302 handset, press the Select button in the center of the 4-way navigation keypad to access additional phone f
Summary of the content on the page No. 11
Getting Started Understanding Your Cisco SPA302D 1 Display Screen Icons The display screen contains icons that indicate phone functions and status. The following table displays the most common phone icons: Icon Name Description Active call A call is in progress. Call forwarding Call forwarding is configured on the phone. See Configuring Call Forwarding, page 24. Conference call A conference call is in progress. See Placing a Three-Way Conference Call, page 18. Do Not Disturb Incoming calls
Summary of the content on the page No. 12
Getting Started Understanding Your Cisco SPA302D 1 Speaker The speakerphone is turned on. Voicemail You have new voicemail. Recovery Software When this icon appears in the center of the Notification display screen, it indicates that the handset has loaded the recovery software image. This event can occur when, for example, the software image on the Cisco SPA302D has been corrupted. If this notification appears, download and reinstall the latest software on the handset. See Upgrading the
Summary of the content on the page No. 13
Getting Started Installing the Cisco SPA302D 1 Available characters are shown in the following table: Key Character Set 1 1 / : \ , ! ; $ ^ | 2abc2ABC 3def3DEF 4ghi4GHI 5jkl5JKL 6mno6MNO 7pqrs7PQRS 8tuv8TUV 9wxyz9WXYZ 0 Space 0 ~ ? > ‘ < “ *. @ * & % [ ] _ # # + - = ( ) { } Installing the Cisco SPA302D Before using the Cisco SPA302D, you must do the following: 1. Install and configure the Cisco SPA232D Mobility Enhanced ATA. See the Cisco SPA232D Quick Start Guide and User Guide for more info
Summary of the content on the page No. 14
Getting Started Installing the Cisco SPA302D 1 Charging the Handset STEP 1 Remove the back cover of the handset. STEP 2 Insert the two AAA rechargeable batteries (included) into the handset. Correct battery placement is shown on the label inside the battery compartment. If the batteries are charged, the handset turns on when the batteries are inserted. If the batteries are not charged, the handset turns on when it is placed into the charging cradle. ! CAUTION Use only size AAA Ni-MH 800 mA
Summary of the content on the page No. 15
Getting Started Installing the Cisco SPA302D 1 STEP 7 Place the handset into the charging cradle. The light on the charging cradle appears solid green when the handset is charging. Charge the handset for a minimum of 10 hours before using the handset for the first time to ensure that the handset is fully charged. Registering the Handset to the Cisco SPA232D Mobility Enhanced ATA STEP 1 Install and configure the Cisco SPA232D. See the Cisco SPA232D Quick Start Guide for more information. S
Summary of the content on the page No. 16
Getting Started Installing the Cisco SPA302D 1 STEP 7 Enter the PIN code (available from your phone system administrator). By default, there is no PIN code. Press the Left softkey to confirm that you want to register the handset. The “registering” message appears. To verify that the handset registered to the base station, confirm that the DECT signal strength icon is solid (not flashing) and that the handset ID, such as Handset 1 (or Handset 2), appears near the top right corner of the dis
Summary of the content on the page No. 17
Getting Started Locating Handsets 1 Locating Handsets To locate handsets that may have been misplaced, you can have all handsets registered to the Cisco SPA232D receive a ringing “locator call.” To page all handsets, on the Cisco SPA232D, briefly press the Page/Registration button until the green status light flashes slowly. A “handset locator” message displays on the ringing handsets. Press the Start Call or End Call button to stop the ringing. NOTE If the handset ringer is turned off, t
Summary of the content on the page No. 18
2 Using Your Cisco SPA302D This chapter describes how to use your Cisco SPA302D. It includes the following sections: • Placing a Call, page 15 • Adjusting Handset Volume and Muting, page 15 • Answering or Ignoring a Call, page 16 • Putting a Call on Hold, page 16 • Ending a Call, page 16 • Using Call Waiting, page 16 • Transferring a Call, page 17 • Redialing a Call, page 17 • Placing a Three-Way Conference Call, page 18 • Picking Up a Call, page 18 • Parking a Call, page 18 • Managing Misse
Summary of the content on the page No. 19
Using Your Cisco SPA302D Placing a Call 2 Placing a Call To place a call, do one of the following tasks: • Enter the number on the keypad and press the green Start Call button. • To use the speakerphone, enter the number on the keypad and press the Speakerphone button. NOTE Depending on your phone system or dial plan configuration, you may have to enter a digit, such as 9, before entering the number to place an external call. Adjusting Handset Volume and Muting To adjust the audio volume du
Summary of the content on the page No. 20
Using Your Cisco SPA302D Answering or Ignoring a Call 2 Answering or Ignoring a Call To answer an incoming call, do one of the following tasks: • Press the Start Call button. • Press the Left softkey to select Answer. • Press the Speakerphone button to answer with the speakerphone. To decline to answer a call, press the Right softkey to select Ignore. Putting a Call on Hold To put a call on hold, press the Left softkey to select Options. Scroll to Hold and press the center Select button. The
