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®
SoundPoint IP 430 SIP
USER GUIDE
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Menu
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Voice Mail
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GHI JKL MNO
Do Not Disturb
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PQRS TUV WXYZ
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User Guide
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SoundPoint IP 430 SIP 1.6
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Contents Introduction ......................................................1 Parts List ..........................................................1 ® Installing SoundPoint IP 430 SIP .........................2 Connecting Network and Power Source ...................................... 2 Connecting the Handset and Optional Headset ............................ 3 Attaching the Base ................................................................... 3 Features ......................................
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Multilingual Support (Localization) ............................................ 18 Phone Reboot ........................................................................ 19 Optional Features ............................................19 Text Messaging ...................................................................... 19 Presence / Status / Buddy Lists ................................................ 20 Troubleshooting ...............................................22 Safety and Compliance .
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Introduction ® Thank you for choosing SoundPoint Be sure to verify with your system ad- IP 430 SIP, a full-duplex, hands-free ministrator that your network is prepared ® phone running the industry standard Ses- for configuring your SoundPoint IP 430 sion Initiation Protocol (SIP). This unit SIP phone or consult the Administrator ® ® provides business telephony features and Guide SoundPoint /SoundStation IP SIP functions such as Multiple Call Appear- for more information. As well, be sure to
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® Installing SoundPoint IP 430 SIP ® This section provides basic installation The SoundPoint IP 430 SIP User Guide instructions and information for obtaining includes regulatory compliance informa- the best performance with the Sound- tion that your system administrator should ® Point IP 430 SIP phone. If you require review and can also be found at www. additional information or assistance with polycom.com. your new phone, please contact your sys- tem administrator. Connecting Network an
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Connecting the Handset and Optional Headset 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the (Optional) handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base ® The base unit can be attached to the SoundPoint IP 430 in one of two w
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Wallmount Method 1. Place all cords in the recessed area above the modular jacks as shown in previous example. 2. On the back of the phone, remove the key located behind the hook- switch. (See below.) 3. Reposition it so that the end tab (at 45º angle) is facing up. (See below.) This will ensure that the handset remains in place within the cradle in this position. 4. With mounting tab of the base unit facing up, fasten the base unit to wall using wall anchors (not ® included). Snap
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Features Line Indicators Individual multi-color LEDs display a dynamic call state. Soft Keys Line/Speed The screen will display labels for these keys, Dial Keys to identify their context- Display Control sensitive functions. Keys Speakerphone Use the arrow keys to scroll through the displayed information. Microphone Mute Feature Keys Dial Pad Access important features These 12 keys using these keys. provide the 10 digits, alphabetic, and special characters available in context
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Key Descriptions Feature Key Description S e l S e l Allows for hands-free communication during calls. S e l S e l S S e e l l S e l S e l D e l D e l Directories Mutes audio transmission locally during calls. D D e e l l Services Allows users to place and receive calls through an optionally con- Directories D e l D e l Menu nected headset. D D e e l l Directories Directories Call Lists Services ABC DEF Messages Menu Services Line or Speed Dial keys with LED indicators. 1 2 3 1 2 3 Conference Ca
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® Using SoundPoint IP 430 SIP Placing a Call Using the Handset: 1. To obtain dial tone, pick up the handset. During a call, users can alternate S Se ell 2. Dial the desired number. between handset, headset, or OR hands-free modes by pressing the † Dial by SIP URL/IP address : or keys, or picking up D De ell S Se ell • After obtaining dial tone, press Name C Do irn efce to re rn iecs e the handset. • Enter URL or IP (press * for “.” and # Services or “@”) Menu • Press Send to compl
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Answering a Call Using the Handset: Pick up the handset. Using Hands-Free Speakerphone Mode: Incoming calls may be ignored Press , or with the handset on hook press the S Se ell by pressing the Reject soft key or line key with the active indicator, or the Answr invoking Do Not Disturb during soft key. S Se ell S Se ell ringing. Note that Do Not Dis- turb stays active when the call is Using the Headset: D De ell dropped and will remain so until C Do irn efce to re rn iecs e D De ell Pres
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Sel Sel DeD l el DirD ec irte oc ri te os ries Me M ne unu Ser S ve ic rv eis ces Me M ss ea sg sa eg ses ABC ABC DEFDEF 11 22 33 1 2 3 1 2 3 Con Cfo en re fe n rc ee nce DoD N o o N t D oi ts D tu is rb turb General Key Use ABC DEF ABC DEF GHIGHI JKLJKL MNM O NO TraT n rs afn es rfer 44 55 66 44 55 66 To navigate through menus and to enter GH G IHI JKJ LKL MN M O NO data, these are useful tips: Sel PQRP SQRS TUV TUV WXY W ZXYZ Red Rie ad lial S Se ell 7 8 9 Hold 7 8 9 Hold 77 88 99 for ‘C’ pre
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Transferring a Call 1. During a call, press the Trnsfr soft key Transfer may be cancelled during estab- (the active call is placed on hold). lishment by pressing the Cancel soft key. 2. Dial the number to which you want to The original call is resumed. transfer the call. OR Use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists, press the Dial soft key. 3. Press the Trnsfr soft key again to complete the transfer. This can b
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S Se ell S Se ell Call Forwarding Calls may be Forwarded (Diverted) to To turn call forwarding of D De ell f: C Do irn efce to re rn iecs e another extension as follows: D De ell 1. Press the Fwd soft key from the D Co irn efce to re rn iecs e Services 1. Press the Fwd soft key from the phone’s idle display or press Menu Services phone’s idle display or press and select Features and Call Lists Menu and select Features and Forward. ABC DEF Messages Call Lists Forward at any time. 2. (Optiona
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S Se el l D De el l C Co on nf fe er re en nc ce e Time and Date Forward Menu Time and Date is clearly displayed on the 1. Press . S Se el l Transfer ® SoundPoint IP 430 SIP phone. If the 2. Select Settings followed by Basic, ABC DEF Voice Mail 1 2 3 phone cannot obtain a time and date from Preferences, Time & Date. 1 2 3 Call Lists ABC DEF the server, the display will flash. Contact 3. Select from Clock Date, Clock Time, Do Not Disturb GHI JKL MNO D De el l your system administrator if eithe
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S Se ell Ring Type Many ring types are available including a If “Silent Ring” is selected, incoming “Silent Ring”. Users can select different S Se ell calls can only be answered by press- rings to distinguish between lines or to have D De ell ing the Answer soft key. D Co irn efce to re rn iecs e a different ring from their neighbor’s phone. To change the incoming ring: D De ell Services Conference Directories 4. Press Select to change to the selected Menu 1. Press . Select Settings fol- r
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S Se ell D De ell C Do irn efce to re rn iecs e To add or edit a contact: Services 5. Ring Type and Divert Contact may 1. Press Menu and select Features, S Se ell Call Lists be left blank. Contact Directory. ABC DEF Messages Sel 6. Use Sel and to switch between 2. Press More and then Add to enter 1 2 3 1 2 3 Buddy Status Enabled and Disabled settings for another contact into the phone’s da- ABC DEF Do Not Disturb D De ell GHI JKL MNO the last four fields. tabase or highlight an existing ent
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Idle display could now be as shown: : : : . . . . To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. To quickly view a complete list of assigned speed dial entries, press from the idle display. Dial directly from a selected Sel number. Del Directories Menu Multiple Lines Services Messages ® SoundPoint IP 430 SIP can support up to two ABC DEF 1 2 3 1 2 3 lines. Lines can be configured for private or Conference Do Not Disturb AB
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Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an outbound call with 2024. The second diagram shows an incoming call from John Brown. To Sel answer this incoming call, put the original call on Hold or press the key to access the new call. Soft key labels will be updated
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Shared Lines ** The phone supports shared lines . A shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. If a shared line is in use on one of the ** Shared lines are an optional feature con- phones, it cannot be used on the other figured on the server and may not be sup
