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WLSG.book Page 1 Thursday, March 9, 2000 2:26 PM
Setup Guide
HP PSC 500
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WLSG.book Page 2 Thursday, March 9, 2000 2:26 PM Owner’s Information Please complete the following for future reference. HP PSC 500: Serial Number: Date of Purchase: Place of Purchase: Address: Phone Number: Service Contract Number: Date of Contract Expiration: Safety Symbols If present, this symbol is placed on the HP PSC 500 where it is necessary for you to refer to the manual to understand a hazard. ! If present, this symbol is placed on the HP PSC 500 within the area where hazardous vo
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WLSG.book Page 1 Thursday, March 9, 2000 2:26 PM Setup Guide HP PSC 500
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WLSG.book Page 2 Thursday, March 9, 2000 2:26 PM ©Copyright Hewlett-Packard Company 1999 Note: Regulatory information can be found in Chapter 6 of the HP PSC 500 All rights are reserved. No part of the document Customer Care Guide. may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Publication number: C7281-90102 First edition: July 1999 Printed in U.S.A., Germany, or Singapore. It is not lawful in many places t
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WLSG.book Page iii Thursday, March 9, 2000 2:26 PM contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Chapter 1 — Setting Up Your HP PSC 500 Setting Up Your HP PSC 500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
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WLSG.book Page iv Thursday, March 9, 2000 2:26 PM About This Guide This guide will help you get started and show you how to perform the most common tasks with your HP PSC 500. If you need additional information, use the HP PSC 500 Toolbox on your desktop. For late-breaking updates, visit our Web site at: http://www.hp.com/go/all-in-one Conventions Used Throughout this guide, we use specific conventions to help you quickly identify information: boldface Bold typeface identifies a specific
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WLSG.book Page 1 Thursday, March 9, 2000 2:26 PM Setting Up Your HP PSC 500 1 NOTE If available, your scanner works best with your computer’s parallel port set to ECP mode. Refer to the “Read about ECP” document, which is available after you install your software or refer to the user’s guide that came with your computer. Setting Up Your HP PSC 500 Follow the steps in the order shown. IMPORTANT Do not turn on your HP PSC 500 until the installation program instructs you. Step 1 — Unpack Your
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WLSG.book Page 2 Thursday, March 9, 2000 2:26 PM 3 Make sure the following items are included with your HP PSC 500: a Bi-directional, parallel, IEEE 1284-compliant printer cable with 1284-C connector. b Power supply (AC/DC adapter) with attached cord (HP part number 0950-2880). c Power cord. d CD-ROM disk(s). e Three manuals: HP PSC 500 Setup Guide, HP PSC 500 Basic Operations Guide, and HP PSC 500 Customer Care Guide. f One black and one color print cartridge. If any of the items are missi
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WLSG.book Page 3 Thursday, March 9, 2000 2:26 PM 5 Remove the packaging materials (plastic wrap, cardboard insert, and packing tape) from the outside of the unit. Step 2 — Load Paper in Your HP PSC 500 1 Slide the paper width and length adjusters to their outermost positions. As you pull the paper length adjuster out, the bottom (IN) tray also slides out. 2 Insert paper into the IN tray, print side down, until it stops. 3 Slide the paper width and length adjusters in until they stop at the
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WLSG.book Page 4 Thursday, March 9, 2000 2:26 PM 4 Push the IN tray back toward the unit until it stops, and lower the top (OUT) tray if you raised it before inserting paper. For information about loading specific paper types, see Chapter 2, “All About Paper,” of the HP PSC 500 Basic Operations Guide. For information about paper tray capacities, see Chapter 6, “Technical Information,” of the HP PSC 500 Customer Care Guide. Step 3 — Install Print Cartridges 1 Locate the print-cartridge acce
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WLSG.book Page 5 Thursday, March 9, 2000 2:26 PM 5 Remove the color print cartridge (the thicker one) from its packaging and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. CAUTION Do not touch the gold-colored contacts. 6 Push the color print cartridge firmly down into the slot on the left. NOTE The print-cartridge label should be facing you after the cartridge is inserted. HP PSC 500 Setup Guide 1-5
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WLSG.book Page 6 Thursday, March 9, 2000 2:26 PM 7 Remove the black print cartridge (the thinner one) from its packaging and, being careful to touch only the black plastic, gently remove both the green pull tab and blue tape covering the nozzles. 8 Push the black print cartridge firmly down into the slot on the right. 9 Lower each print-cartridge latch down onto the top of the cartridge, and push down until the latch locks firmly into place. 10 Close the print-cartridge access door. 1-6 Se
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WLSG.book Page 7 Thursday, March 9, 2000 2:26 PM NOTE Both print cartridges must be correctly installed (with the green tab and blue tape removed) for your HP PSC 500 to work. Make sure that the following things are done before continuing: • Cartridges are pushed firmly into their slots. • Cartridge labels are facing toward you. • Both print-cartridge latches are down and locked. • Print-cartridge access door is closed and latched. • IN tray is pushed in completely. • Paper length adjuster
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WLSG.book Page 8 Thursday, March 9, 2000 2:26 PM 3 Plug the other end of the cable into your computer’s parallel port. The parallel port is located on the back of your computer. Match the pins on the printer cable to the port. CAUTION Do not connect your HP PSC 500 to a switch box or the pass-through port of another parallel product, such as a scanner, tape drive, zip drive, or CD-ROM drive. Doing so can cause erratic behavior of both products and the possible loss of information. Connect
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WLSG.book Page 9 Thursday, March 9, 2000 2:26 PM 3 Locate the power cord. 4 Plug the adapter end of the power cord into the power supply adapter. 5 Plug the power outlet end of the power cord into the power outlet. IMPORTANT Do not turn on your HP PSC 500 until the installation software instructs you to do so. HP PSC 500 Setup Guide 1-9
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WLSG.book Page 10 Thursday, March 9, 2000 2:26 PM Step 5 — Install the HP PSC 500 Software Now you need to install software so that the HP PSC 500 can work with your computer for printing and scanning. If you are installing the software on a Windows NT 4.0 computer, you must have NOTE Service Pack 3 or higher installed. If you are using a dual-boot (Windows 95/98 and NT 4.0 on the same computer), see the Readme file on the HP PSC 500 CD-ROM for important information. Installing the HP PSC
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WLSG.book Page 11 Thursday, March 9, 2000 2:26 PM 3 Insert the HP PSC 500 CD-ROM into your computer’s CD-ROM drive. The HP PSC 500 Essentials menu should appear automatically (in less than a minute). If the menu does not appear, do the following: a On your Windows desktop, double-click the My Computer icon. b Double-click your CD-ROM disc drive. An HP PSC 500 Essentials menu similar to the one below appears. 4 Click the Install button. HP PSC 500 Setup Guide 1-11
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WLSG.book Page 12 Thursday, March 9, 2000 2:26 PM 5 When the Welcome window appears, click Next. 6 In the Software License Agreement window, click Yes. 7 After the message appears that instructs you to turn on the unit, press the white power button on the left side of the front panel. When your HP PSC 500 is on, text appears in the front-panel display. If you do not see a message, check the power cord connections from the back of the unit to the power-supply adapter and from the power-supp
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WLSG.book Page 13 Thursday, March 9, 2000 2:26 PM 8 The Question window appears, click Yes to accept the preset defaults. The HP PSC 500 begins installation. A progress window appears as the installation files are copied to your computer. The following message appears while the program tests the cable connection between your computer and the HP PSC 500. 9 Determine the results of the cable connection test. X If the test succeeds, continue with the next step. X If the test fails and the Com
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WLSG.book Page 14 Thursday, March 9, 2000 2:26 PM X If the test fails again, do the following: a Click Continue to finish installing the HP PSC 500 software. b After installing your software, see “Communication problems” in the Readme file. To access the Readme file, click the Start button, point to Programs, point to HP PSC 500, and then click View the Readme File. 10 After the Product Tour window appears with the the product tour option selected, click Finish. 11 In the Product Tour wi