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Photo 964
Dell™ Photo All-In-One Printer 964
Owner’s Manual
Look Inside For:
• Ordering Supplies
About Your Printer
Using the Printer
Understanding the Printer Software
Maintenance and Troubleshooting
www.dell.com/supplies | support.dell.com
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Ordering Supplies Your Dell Photo AIO Printer 964 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone. US 877-INK-2-YOU Korea 080-999-0240 Australia 1300 303 290 Luxembourg 02.713 1590 Austria 0820-24053035 Malaysia 1800880553 Belgium 02.713 1590 Mexico 001 866 851 1754 Canada 877-501-4803 Netherlands 020 - 674 4881 Chile 1230-020-
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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www.dell.com | support.dell.com
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Contents 1 About Your Printer Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 14 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 17 Initial Setup Menu . . . . . . . . . . . . . . . . . . . . . . . 17 Understanding the Operator Panel . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . . . 18 Using the Operator Panel Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . . 20 Understanding the Automatic Paper Type Sensor . . .
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Viewing or Printing Photos . . . . . . . . . . . . . . . . . . . 33 Saving Photos to Your Computer . . . . . . . . . . . . . . . . 33 Viewing a Slide Show . . . . . . . . . . . . . . . . . . . . . 34 Printing All Photos on Media Card or USB Key . . . . . . . . 34 Printing Collated Copies of Your Document . . . . . . . . . . . 35 Printing Last Page First . . . . . . . . . . . . . . . . . . . . . . 35 Printing More Than One Page on a Sheet of Paper . . . . . . . . 36 Printing an Image as a
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Editing Scanned Images . . . . . . . . . . . . . . . . . . . . . . 48 Saving an Image on Your Computer . . . . . . . . . . . . . . . . 48 E-mailing a Scanned Image or Document . . . . . . . . . . . . . 49 Enlarging or Reducing Images or Documents . . . . . . . . . . . 50 5 Faxing Setting Up the Printer With Equipment . . . . . . . . . . . . . . 51 Connecting directly to a telephone wall jack . . . . . . . . . . . 52 Connecting to a telephone . . . . . . . . . . . . . . . . . . . . 52 Connecting
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Send a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . 68 Blocking Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Create a Blocked Fax List . . . . . . . . . . . . . . . . . . . 69 Turning Fax Blocking On . . . . . . . . . . . . . . . . . . . . 70 Blocking Faxes Without Caller ID . . . . . . . . . . . . . . . 70 Changing the Pickup Code . . . . . . . . . . . . . . . . . . . . 71 Using Auto Fax Convert . . . . . . . . . . . . . . . . . . . . . . 72 6 Understandi
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General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 92 . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Fax Problems Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 93 Network Problems . . . . . . . . . . . . . . . . . . . . . . . 96 Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 97 Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 99 9 Contacting Dell Technical Assistance . . . . . . . . . . . . . . . . . . . . . . .
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10 Contents
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CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage. • If your product includes a modem, the cable used with the modem should be manufactured with a minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug. To help protect your product from sudden, transient increases and decreases in electrical power, use a surge suppressor, l
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12 CAUTION: SAFETY INSTRUCTIONS www.dell.com | support.dell.com
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1 About Your Printer You can use the Dell Photo AIO Printer 964 to do a variety of things. A few important things to note: If your printer is connected to a computer, you can use either the printer operator panel or the printer software to produce quality documents quickly. You do need to connect your printer to a computer to print, scan, or use the Save Photos to my Computer function. You do not need to connect your printer to a computer to make photocopies, send faxes, or print from me
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Photo 964 Understanding the Printer Parts 1 9 8 2 7 3 5 6 4 Number: Part: Description: 1 Automatic Document Scan, copy, or fax multiple page documents and/or legal Feeder (ADF) sized documents. 2 Printer unit Unit you lift to gain access to the ink cartridges. 3 Operator panel Panel on the printer you use to control copying, scanning, faxing, and printing. For more information, see "Using the Operator Panel" on page 18. 4 Paper input tray Where you load paper into the printer. 5 Paper exit tr
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Number: Part: Description: 7 Media card slots Slot into which you insert a media card containing digital pictures. NOTE: The LCD only displays JPG files found on the media card. To view other image types stored on the media card, open the Memory Card Manager. For more information, see "Using the Memory Card Manager" on page 78. 8 Top cover with Top of printer that holds your document or photo flat while integrated ADF exit tray you scan it. You can also pick up your original document after
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12 13 14 15 16 17 12 Connects your printer to an active telephone line to send FAX connector ( — and receive faxes. left side connector) NOTE: Do not connect additional devices to the FAX connector ( — left side connector) and do not connect a DSL (digital subscriber line) or ISDN (integrated services digital network) without using a digital line filter to the printer. 13 PHONE jack connector Remove the blue plug to connect additional devices, such as a data/fax modem, telephone, or answe
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16 Power supply Supplies power to the printer. NOTE: The power supply is removable. When the power supply is removed from the printer, but remains plugged into a wall outlet, an LED is illuminated to notify you that power is present. NOTE: If the power is off when you unplug your machine, the power will be off when you plug it back in. 17 Power cord connector Connects printer power supply to power outlet using the supplied country-specific power cord. Setting Up Your Printer NOTE: The Dell
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Understanding the Operator Panel Using the Operator Panel The operator panel buttons allow you to copy documents and photos, fax documents, and print photos from a memory card or PictBridge-enabled camera without connecting to a computer. The printer is on when Power is illuminated. You can change settings using the Menu , Select , and Arrow buttons; and initiate a scan, copy, or fax using the Start button . The display features: Printer status Messages Menus Photos stored on memory c
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Number Part: Purpose: 5 Menu Scroll through the available menus. 6 Right arrow Increase a number on the display. Scroll through a list on the display. 7A keypad In fax mode: number or – Enter fax numbers. symbol – Select letters when creating a speed dial list. – Type numbers to enter or edit the date and time shown on the printer display. In copy mode, select the number of copies you want to make. 8 Pause Insert a three-second pause in the number to be , dialed to wait for an outsid
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Operator Panel Menus From the main menu menu, you can navigate to the Copy, Photo, Fax, Scan, Setup, or Maintenance modes available on your printer. You can also view photos, send a fax, or perform quick copy or quick scan directly from the main menu. For more information about the operator panel menus, please see your User’s Guide. Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: Plain Transparency Glo