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RMX 2000
Getting Started Guide
Version 1.1
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Copyright © 2007 Polycom, Inc. All Rights Reserved Catalog No. DOC2159A Version 1.1 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are
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Regulatory Notices United States Federal Communication Canadian Department of Communications (EC) Commission (FCC) This Class [A] digital apparatus complies with Part 15: Class A Statement. This equipment has Canadian ICES-003. been tested and found to comply with the limits for a Notice: The Industry Canada label identifies certified Class A digital device, pursuant to Part 15 of the FCC equipment. This certification means that the Rules. Test limits are designed to provide reasonable equ
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Regulatory Notices Chinese Communication Certificate
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Polycom RMX 2000 Getting Started Guide Table of Contents System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 RMX 2000 ................................................................................................. 1-1 RMX Main Features ............................................................................... 1-3 Video Display .................................................................................. 1-3 Dynamic Continuous Presence .....................
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Table of Contents Fast Configuration Wizard ................................................. 2-10 RMX’s Default Conferencing Settings ............................................... 2-17 Customizing the RMX’s Default Conferencing Settings ........ 2-18 Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Starting the RMX .................................................................................... 3-1 RMX Screen Components .....................................
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Polycom RMX 2000 Getting Started Guide Changing the Video Layout of a Conference ................... 3-34 Video Forcing ........................................................................ 3-35 Participant Level Operations ...................................................... 3-37 Video Forcing ........................................................................ 3-39 Personal Layout Control ...................................................... 3-40 Conference Control Using DTMF Codes .
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Table of Contents iv
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1 System Overview This Getting Started Guide provides information on the installation and basic operation of your RMX system. For more information on managing the system, refer to RMX Administrator’s Guide included with the system. RMX 2000 The Polycom RMX 2000 Multipoint Control Unit (MCU) is a high performance, scalable, IP-network (H.323 and SIP) solution that provides the user with feature-rich, and easy-to-use multipoint voice and video conferencing. The RMX MCU meets International Te
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Chapter 1-System Overview PC LAN RMX VSX RMX Web Client IP Phone Figure 1-1 Multipoint Video Conferencing using an Polycom RMX 2000 The Polycom RMX 2000 unit is controlled, via the LAN, by the Polycom R RMX 2000 Web Client application, using Internet Explorer installed on the user’s workstation. 1-2
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Polycom RMX 2000 Getting Started Guide RMX Main Features Video Display Dynamic Continuous Presence The dynamic Continuous Presence capability of the RMX system enables viewing flexibility by offering multiple viewing options and window layouts for video conferencing. The Continuous Presence mode offers 24 layouts to accommodate different numbers of participants and conference settings. Table 1-1 Continuous Presence – Video Layouts 1-3
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Chapter 1-System Overview Standard Definition (SD) SD is a high quality video protocol which uses the H.264 video algorithm. It enables HD compliant endpoints to connect to conferences at resolutions of 720X576 for PAL systems and 720X480 for NTSC systems. Bit rates for SD range from 256Kbps to 2Mbps. High Definition (HD) HD is an ultra-high quality video resolution enabling compliant endpoints to connect to conferences at resolutions of 1280x720 (720p) and at bit rates ranging from 384k
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Polycom RMX 2000 Getting Started Guide IVR-Enabled Conferencing Interactive Voice Response (IVR) is a software module that automates the connection process and lets participants perform various operations during ongoing conferences. The participants use their endpoints’ keypads and remote control to interact with the conference’s menu-driven scripts using DTMF codes. Operations that can be performed by participants during a conferences include: • Manually terminate the conference • Mute o
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Chapter 1-System Overview Connection Methods • Dial-out: automatically, to pre-defined participants (line rate detection is automatic) • Dial-in: — for participants defined in advance — for undefined participants directly to a conference — for undefined participants via a single dial Entry Queue Conference Management and Monitoring Features The Polycom RMX 2000 Web Client provides capabilities for management and monitoring of participants and conferences, including the following: • Lecture Mod
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2 First Time Installation and Configuration First Time Installation and Configuration of the Polycom RMX 2000 consists of the following procedures: 1 Hardware Installation and Setup — Mount the RMX in a rack. — Connect the necessary cables. 2 Gather Network Equipment and Address Information — Get the information needed for integrating the RMX into the local network. 3 First Entry Configuration — Power up and register the RMX. — Modify the Management Network. — Configure the Default IP Ser
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Chapter 2-First Time Installation and Configuration brackets. Fasten the RMX to the rack with screws through the four holes in the RMX’s front mounting brackets. • Using a shelf – Install the shelf, supplied by the rack manufacturer, in the rack. Mount the RMX on the shelf. Fasten the RMX to the rack with screws through the four holes in the RMX’s front mounting brackets. 2-2
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Polycom RMX 2000 Getting Started Guide Connecting Cables Prior to connecting cables, remove all protective caps from their port jacks. Connect the following cables to the back panel: •Power cable • LAN cable to LAN 2 Port. LAN Power 2-3
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Chapter 2-First Time Installation and Configuration Gather Network Equipment and Address Information IP Services The IP addresses and network parameters which enable communication Hardware between the RMX, its management application and the conferencing Installation and devices are organized in two IP services: Setup • Management Network (Control Unit) • Default IP Service (Conferencing Service) Gather Network Equipment During the First Entry Configuration, the parameters of these two networ
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Polycom RMX 2000 Getting Started Guide Table 2-1 Network Equipment and Address Information (Continued) Parameter Factory Default Local Network Settings Control Unit 192.168.1.1 Default Gateway Shelf Management 192.168.1.252 IP Address Signaling Host IP – address Media Board IP – address (MPM 1) Media Board IP – address (MPM 2) Gatekeeper IP – address (optional) DNS IP address – (optional) SIP Server IP – address (optional) 2-5
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Chapter 2-First Time Installation and Configuration First Entry Configuration There are four procedures necessary for setup of the new RMX. It is Hardware Installation important that they are performed in the following sequence: and 1 Product Registration. Setup 2 Modifying the Factory Default Management Network Settings. Gather Network 3 First-time Power-up and connection to MCU. Equipment 4 Modifying the Default IP Service Settings (Fast Configuration and Address Info Wizard). First Entry Co