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JULY 2002
IC135A IC1001A
IC1000A IC1002A
USB Directors RS-232
CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
SYSTEM USB Director
STATUS
USB→Dual Port RS-232
USB Director
SYSTEM USB→8-Port RS-232
STATUS
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FCC/IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This device complies with the requirements of the Code of Federal Regulations listed below: FCC Title 47 CFR, Part 15 Class B for a digital device. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that might cause undesired operation. Class B Digi
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USB DIRECTORS RS-232 Warning: Connecting a non-shielded interface cable to this device will invalidate this device’s FCC Certification. This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de classe B prescrites dans le Règlement sur le brouillage radioél
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NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato
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USB DIRECTORS RS-232 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos d
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TRADEMARKS TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks of Black Box Corporation. Pentium is a registered trademark of Intel Corporation. Microsoft, Windows, Windows CE, Windows Me, and Windows NT are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. UL is a registered trademark of Underwriters Laboratories Incorporated. Any other trademarks mentioned in this manual are acknowledged to be the property of t
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USB DIRECTORS RS-232 Contents Chapter Page 1. Specifications ......................................................................... 8 2. Introduction ........................................................................ 11 2.1 Overview ...................................................................... 11 2.2 The Complete Package .............................................. 12 2.3 Features ....................................................................... 12 3. Installation
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TABLE OF CONTENTS Chapter Page 5. Troubleshooting .................................................................. 26 5.1 Using USB with Windows 95 ...................................... 26 5.1.1 Checking for USB Hardware ............................ 26 5.1.2 Determining the Level of USB Support .......... 28 5.1.3 Checking for Full USB Support in the Device Manager .............................................. 29 5.1.4 Determining Why Support Is Not Present ....... 30 5.2 Calling Blac
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USB DIRECTORS RS-232 1. Specifications ® System Requirements: Pentium class CPU with at least 16 MB RAM and at least one available USB type A (downstream) port, running Windows 95 (at least OSR2), 98, 98 SE, 2000, Windows CE, Windows Me, or Windows NT Compliance: EMI/RFI: CE (EN 55022, EN 55024) Class B, FCC Part 15 Subpart B Class B, IC Class/classe B; ® Safety: UL 1950 (3rd. ed.), CSA No. 950, IEC 950, EN 60950 Interfaces: Universal Serial Bus v1.1 (can be attached to USB 2.0 devices but will
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CHAPTER 1: Specifications Indicators: IC1000A: None; IC1001A, IC1002A, IC135A: (1) Front-mounted tricolor LED Connectors: All models: (1) USB Type B female (front-mounted on IC1001A, rear-mounted on other models); Rear-mounted DB9 male for RS-232: IC1000A: (1); IC1001A: (2); IC135A: (4); IC1002A: (8) Temperature Tolerance: 32 to 104°F (0 to 40°C) Humidity Tolerance: Up to 95% noncondensing Power: USB-bus-powered, consumes less than 200 mA at full operating speed Size: IC1000A: 0.8"H x 1.75"W x 3
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USB DIRECTORS RS-232 Weight: IC1000A: 1.6 oz. (45 g); IC1001A: 12 oz. (340 g); IC1002A, IC135A: 1 lb. (0.5 kg) 10
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CHAPTER 2: Introduction 2. Introduction 2.1 Overview The USB Directors RS-232 are intelligent expansion modules that connect to a PC or server running ® ® Microsoft Windows 95, 98, 98 SE, or 2000, Windows ® ® ® CE , Windows Me , or Windows NT 4.0 through the Universal Serial Bus (USB), providing easy, high-speed serial connectivity to equipment that uses the standard RS-232 serial interface, including modems, printers, point-of-sale (POS) terminals, and industrial-control devices. The USB Direct
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USB DIRECTORS RS-232 2.2 The Complete Package In addition to the USB Director RS-232, you should have received: • (1) 1-m (3.3-ft.) USB cable. • (1) CD with driver and utility software. • This manual. If anything is missing or damaged, please contact Black Box immediately at 724-746-5500. 2.3 Features Some of the useful features of the USB Director RS-232: • Lets you add one or more extra high-speed serial ports to your PC or server in seconds. • Eliminates the difficult installation and configu
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CHAPTER 3: Installation 3. Installation 3.1 Installing the Hardware Plug the Type A end of the included 1-m (3.3-ft.) USB cable into the USB port located in the back of your PC or into an available USB port on a standard USB hub or USB switch. Plug the Type B end of the USB cable into the back of the USB Director RS-232. Figure 3-1 shows the two male connectors and their respective female receptacles. Type A Male Female Type B Figure 3-1. USB connectors. 13
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USB DIRECTORS RS-232 Plug your RS-232 device(s), or the cables running to them (not included), into the USB Director RS-232’s DB9 male serial connector(s). Any device or cable that can be attached directly to a DB9 serial port on a PC can be attached to the DB9 connector(s) on a USB Director RS-232. If the USB Director RS-232’s software drivers are not already installed, proceed to the next section. 14
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CHAPTER 3: Installation 3.2 Installing the Software Drivers These installation instructions are for installing the USB Director RS-232 software from CD. NT users will not be prompted and will need to locate the driver by double- clicking on their CD-ROM drive. In either case, you will not need to specify a directory. 3.2.1 WINDOWS 95 If you haven’t already done so, follow the hardware- installation instructions described in Section 3.1. If you’re not sure whether your system supports USB, or if
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USB DIRECTORS RS-232 3. When the Select Other Location dialog box appears, type “X:\Win95” (where “X” is the drive letter of your CD-ROM drive) and click “OK.” 4. Confirm that Windows has found the correct driver location and click “Finish.” 5. When Windows prompts you for the driver disk, click “OK.” 6. At the next Windows prompt, type “X:\Win95” (where “X” is the drive letter of your CD-ROM drive) and click “OK”. After installing the drivers, Windows will detect your USB Director RS-232’s new
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CHAPTER 3: Installation 2. If you haven’t already done so, follow the hardware-installation instructions in Section 3.1. After connecting the USB cable, the Add New Hardware Wizard should appear. Click “Next.” 3. Select “Search for the best driver for your device” and click “Next.” 4. Select “Specify a location” and type in “X:\Win98” (where “X” is the drive letter of your CD-ROM drive). Then click “Next.” 5. Confirm that Windows is pointing to X:\Win98 (where “X” is the drive letter of your CD-
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USB DIRECTORS RS-232 3.2.3 WINDOWS NT Because Microsoft does not support USB in NT4.0, we supply a USB stack that will be installed along with the necessary drivers. NOTE You must install the drivers using an account that has administrative privileges! To install the USB stack and USB Director RS-232 drivers, either: 1a. Insert the Black Box driver CD in your CD-ROM drive. 2a. When the “welcome” dialog box appears, click the “Install Driver” button. or 1b. From the Start menu, select “Run.” 2b.
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CHAPTER 3: Installation Once the driver installation program has begun, follow the on-screen instructions. 3a. If you are installing drivers for the first time: An Information dialog box informs you that the installation was successful. After clicking “OK,” the installation is complete. 3b. If you are replacing version 1.14 or later: Follow the on-screen instructions. Note that before beginning the installation of the drivers, all applications with open ports must be closed and all USB devices u