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Mobility
International Travel Guide
Samsung ACE™
66988
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How to stay connected around the world Stay connected while you travel around the world with your Samsung ACE™ smartphone. Bell gives you access to voice coverage in over 180 countries, including the availability of wireless data access in more than 100 countries. Just follow these steps to ensure you can roam wherever your business or personal travel takes you. 1
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Preparing for your trip Arriving at your destination 1. V isit bell.ca/coverage to confirm the voice and/or When you turn on your Samsung ACE smartphone, data coverage availability (which includes email the default service mode is set to CDMA. If you are and browser access) in the country you are visiting, travelling to a country with GSM service, you will as well as the roaming rates. need to change the mode. Here is how to select it: 2. F amiliarize yourself with your Samsung ACE Selec
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Keep in mind that email and browser services are not Changing the service mode from GSM back to CDMA: supported on all networks, so you may need to Select Start manually select a network that supports data. Go to International Usage Searching for GSM networks that support The options are: data access: - CDMA In the event that your Samsung ACE smartphone is - Int’l GSM set to GSM and doesn’t automatically select a network that supports data access (email and browser), you Select CDMA
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How to make calls Making calls from another country: To make local calls or to place a call within a country, Country Type of call Example follow the local dialing method. From Local calls (area Miami to Miami: To make international calls, you need to use the the U.S., code+number) 305 XXX XXXX international dialing code used in that country. Bermuda, Long distance calls, Bermuda to Toronto: Guam and For calls to Canada from the U.S. and most of the including calls back 1 416 XXX XXXX m
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Using your services Voicemail retrieval Call Display To retrieve your voice messages, simply press and hold Depending on our roaming partner, Call Display the [0+] key until the “+” symbol appears, dial 1, and service may or may not work when roaming in the U.S. then continue to place a call to your phone number. or overseas. Wait to hear your greeting, then press # and enter your Browser voicemail password. Roaming rates apply. Browser usage does not include roaming charges. Call Forwardin
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b) Verify that your SIM card is in your Samsung Troubleshooting ACE smartphone and that it is inserted properly. If your SIM card is missing or if it is inserted 1. I see ‘No Service’ on the screen or I cannot log incorrectly, your smartphone will display the on to a network when I turn on my Samsung following message : “The SIM card is missing ACE smartphone : or is not valid. You can still make emergency calls It may take a few minutes for your smartphone to if your ser
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Rates For a complete list of countries and rates, visit For more information about using your bell.ca/coverage smartphone when you travel, call Customer Care at 1 800 667-0123 Customer Care or visit bell.ca/coverage If you have any questions about roaming while away from home, call Customer Care, 24/7: Current as of May 15, 2008. Available to Bell Mobility customers within Bell’s international partner coverage areas where From the U.S.: technology permits. Coverage subject to change wi
