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User Guide
Nokia Lumia 1020
Issue 1.2 EN-US
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Psst... This guide isn't all there is... There's a user guide in your phone – it's always with you, available when needed. On the start screen, swipe left, and tap Nokia Care. Check out the videos at www.youtube.com/NokiaSupportVideos. For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy. © 2013 Nokia. All rights reserved. 2
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User Guide Nokia Lumia 1020 Contents Safety 5 Social networks 49 Get started 6Messages 51 Keys and parts 6Mail 55 Back, start, and search key 6Camera 61 Insert the SIM card 7 Camera basics 61 Remove the SIM card 8 Advanced photography 64 Antenna locations 9 Photos and videos 69 Charge your phone 9 Maps & navigation 74 First start-up 12 Switch location services on 74 Lock the keys and screen 14 HERE Maps 74 Connect the headset 15 HERE Drive+ 80 Change the volume 16 HERE Transit 84 Icons shown on
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Continue with a document on another device 104 Calendar 105 Make a calculation 106 Use your work phone 106 Tips for business users 107 Phone management & connectivity 109 Keep your phone up to date 109 Wi-Fi 110 NFC 111 Bluetooth 114 Memory and storage 115 Copy content between your phone and computer 116 Security 117 Wallet 119 Access codes 120 Troubleshooting and support 122 Find your model number and serial number (IMEI) 124 Product and safety information 125 © 2013 Nokia. All rights reserved.
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Safety Read these simple guidelines. Not following them may be dangerous or illegal. SWITCH OFF IN RESTRICTED AREAS Switch the device off when cell phone use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas. ROAD SAFETY COMES FIRST Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration w
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Get started Get to grips with the basics, and have your phone up and running in no time. Keys and parts Explore the keys and parts of your new phone. 1 SIM door key 2Micro-SIM holder 3 Connector for headphones and speakerphones (3.5 mm) 4Light sensor 5 Front camera 6Volume keys 7 Power/Lock key 8 Camera key 9Search key 10 Start key 11 Back key 12 Camera flash 13 Camera lens 14 Wireless charging connectors 15 Wrist strap hole 16 Micro-USB connector 17 Speakerphone Some of the accessories mentione
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This feature is not available in all languages. For more info on feature and service availability, see the How-to section at www.windowsphone.com. • To search the web, press . Insert the SIM card Read on to learn how to insert a SIM card into your phone. Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro- SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM cards, or use of SIM card adapters, may damage the car
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3. Make sure the contact area is facing up, and put the card in the holder. 4. Push the holder back into your phone until it locks into place. Remove the SIM card Got a new SIM card? Learn how to remove the previous card from your phone. 1. Switch your phone off. 2. Unlock and pull out the holder. 3. Pull the card out of the holder. © 2013 Nokia. All rights reserved. 8
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Antenna locations Learn where the antennas are located on your phone to get the best possible performance. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. The antenna areas are highlighted. Charge your phone Learn how to charge your phone. Charge your phone with a USB charger Your battery has been partially charged at the factory, but you may need to rechar
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2. When the battery is full, disconnect the charger from the phone, then from the wall outlet. You don't need to charge the battery for a specific length of time, and you can use the phone while it's charging. When you start charging a completely empty battery, the start key flashes until the screen wakes up and the charging progress is shown. If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your phone. The charging indicator may not be disp
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The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the talk and standby times are noticeably shorter than normal, replace the battery. Charge your phone wirelessly No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts charging. The charging areas on the phone and the charger need to touch, so make sure you align the phone and charger properly. Not all phone models fit in all chargers. You need a Nokia
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Warning: Make sure there’s nothing between the charger and the device. Do not attach any objects, such as stickers, on the device surface near the charging area. For more info on wireless charging, see the user guide of your charger and your wireless charging cover. Battery Take good care of your battery, it's the life force of your phone. Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers designated for this phone. You can also use a compatible USB
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Switch the phone off Press and hold the power key, and drag the lock screen down. Microsoft account With a Microsoft account, you can access Microsoft services with a single username and password on your computer or phone. You can also use the same username and password on your Xbox. With your Microsoft account, you can, for example: • Download content from Store • Back up your contacts • Upload, store, and share pictures and documents. • Back up your phone on SkyDrive. • Play Xbox games © 2013
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• Get your avatar and gaming achievements on your phone, and add to them when you play games on your phone • Keep track of and lock your lost phone with Find My Phone • Get feeds from social networking services to your People hub To learn more about Microsoft account and what can you do with it, go to www.windowsphone.com. Create your Microsoft account Spice up your life and get more from your phone – create a Microsoft account. To create a Microsoft account, you need an internet connection. If
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Unlock the keys and screen Press the power key, and drag the lock screen up. Set the keys and screen to lock automatically On the start screen, swipe left, tap Settings > lock screen > Screen times out after, and select the length of time after which the keys and screen are locked automatically. Connect the headset Enjoy your favorite music, or free your hands for other things when in a call. Connect the headset to your phone. © 2013 Nokia. All rights reserved. 15
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Do not connect products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved by Nokia for use with this device, to the audio connector, pay special attention to volume levels. Change the volume Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the volume to your liking. Use the volume keys. The volume keys control all
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Icons shown on your phone The status bar at the top of the screen tells you the current time, battery and signal strength, and much more. Tip: To see hidden icons, tap the status bar. Signal strength Battery power level The battery is charging. Battery saver mode is switched on. Your calls are forwarded to another number or your voice mailbox. There is no SIM card in your phone. Your SIM card is locked. A Bluetooth device is connected to your phone. A Wi-Fi connection is availa
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Basics Learn how to get the most out of your new phone. Get to know your phone Your phone has two views, making it easy for you to keep up with what's going on. To switch between the start screen and the apps menu, simply swipe left or right. Start screen: The animated live tiles show your missed calls and received messages, the latest news and weather forecasts, and more. You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other favorites. Updates of
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Tip: If you've got lots of different things to do, it's easy to switch between the tasks at hand. Press and hold , swipe to the app you want, and tap the app. Some apps may not show up here if they're running in the background. To view them, go to the apps menu, tap Settings, swipe left, and tap background tasks. Use the touch screen Explore your phone with a tap, swipe, or drag. 1. To use your phone, simply tap or tap and hold the touch screen. 2. To open further options, place your finger on
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Example: To open an app or other item, tap the app or item. To edit or delete a calendar appointment, tap and hold the appointment, and select the appropriate option. Tap and hold to drag an item Place your finger on the item for a second or two, and slide your finger across the screen. Swipe Place your finger on the screen, and slide your finger in the desired direction. © 2013 Nokia. All rights reserved. 20