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User’s Guide
4.1.3 | February 2014 | 3725-64325-005/A
® ®
Polycom RealPresence Group
Series and the Polycom Touch
Control
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Trademark Information ® POLYCOM and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2014 Polycom, Inc. All right
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Contents Using the Polycom Touch Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Powering On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Pairing with a RealPresence Group System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Calling and Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Showing Content from a Document Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Working with Directory and Contact Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Including Multiple Sites in Video Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Placing a Multipoint Call . . . . . . . . . . .
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® User’s Guide for the Polycom ® RealPresence Group Series and the Polycom Touch Control This guide includes overview information that you might find helpful when you're just starting to learn about video conferencing or if you need a quick refresher. It also includes step-by-step instructions for everyday video conferencing tasks. ® ® The latest user information about version 4.1.3 of the Polycom RealPresence Group systems software, version 4.1.3 of the Polycom Touch Control Operating Sys
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Using the Polycom Touch Control You use the Polycom Touch Control to place calls, adjust the volume, control the camera, show content, and select options. The Polycom Touch Control User Interface The Polycom Touch Control Interface Number Description 1 Use the Polycom Touch Control to control a Polycom RealPresence Group system 2 Touch the screen to select an item. Drag your finger across the screen to scroll
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Powering On and Off Powering your system on and off is a simple procedure, but it is important to perform the tasks in a certain order. Make sure that the system is powered off before you connect devices to it. After you have connected all of the related equipment that you will use, connect the power and power on the RealPresence Group system. It is also important to note that Polycom RealPresence Group sys
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control After you power on the Polycom Touch Control, a Connect to Device screen is displayed. Enter the IP address for the RealPresence Group system. Touch Connect. From your Home screen, touch and then touch the RealPresence Group Series system tab. Under Device Connection status, touch . Touch View Pairing Settings. Enter the admin ID and password for your Polycom Touch Control. Enter the RealPresence Group
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control user@domain.com (SIP) 3 Touch to place the call. Calling from the Contacts Screen If your system administrator has added directory and contacts, you can view your favorites and search for contacts registered to the same Global Directory Server. To place a call from the Contacts Favorites screen: 1 From the Home screen, touch > Favorites. 2 Touch an entry to place the call. To see more details about an ent
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Ending a Call To hang up a call: » From the Call screen, touch Hang Up. If prompted, confirm that you want to hang up. Using Call Hold and Resume The RealPresence Group system supports call hold and resume in Microsoft Lync 2013 and H.323 calls. Putting a call on hold pauses audio and video bidirectionally between RealPresence Group systems, remote Lync clients, or Lync A/V MCUs. Point-to-Point Hold and Resu
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control If the far-end site puts you on hold, a message displays for 5 seconds that you have been placed on hold. Multipoint Hold and Resume In a multipoint call, you can do all of the point-to-point hold and resume tasks, with one exception. You cannot hold and resume individual calls in a multipoint conference. For information on point-to-point call and hold tasks, see Point-to-Point Hold and Resume . To manage a
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control If encryption is required on your system, the far end must support encryption or the call will not be completed. To avoid security risks, Polycom recommends that all participants communicate the state of their padlock icons verbally at the beginning of a call. Using Encryption Check Code on H.323 Point-to-Point Calls To provide extra security for encrypted H.323 calls, the RealPresence Group system provides
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To view your system details: 1 On the Home screen, touch System and then . The following Touch Control information is displayed: Model Hardware Version Serial Number Panel Software Operating System Version Kernel Version MAC Address IP Address 2 To view a paired Group system’s details, touch the RealPresence Group Series System tab. Adjusting Touch Control Brightness You can adjust the brightne
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control 2 Touch Control Camera. 3 Touch the arrow buttons on the Polycom Touch Control to move the camera up, down, left, or right. 4 Touch and to zoom out and zoom in. Before you can adjust the EagleEye Director camera, you must turn camera tracking off. Using the Polycom EagleEye IV Camera The Polycom EagleEye IV cameras are completely digital with a 4k sensor designed to work with RealPresence Group Series syste
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To disable EagleEye Director tracking in a call: » On the Polycom Touch Control Home or Call screen, touch Cameras and select Stop Camera Tracking. To enable EagleEye Director tracking in a call: » On the Polycom Touch Control Home or Call screen, touch Cameras and select Start Camera Tracking. Setting and Using Camera Presets Camera presets are stored camera positions that you can create ahead of time or du
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control 3 Touch Select Camera to choose a camera or other video source. 4 Touch Control Camera to move the camera to the desired position. 5 Touch View Presets, then touch and hold a number to store the preset position. Any existing preset stored at the number you select is replaced. Controlling What You Hear You can control the following audio settings on your RealPresence Group system: Adjusting Volume on page 12
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To adjust the Polycom Touch Control volume: 1 From the Home screen, touch . 2 Touch the Touch Control tab. 3 Use the Volume slider to adjust the Polycom Touch Control volume. Showing Content To show people and content at the same time, the RealPresence Group systems must be configured for content. You can show the following to the far-end systems: ● Any information stored on a computer connected directly to
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Showing Content with People+Content IP The People+Content IP application allows you to send content from a computer that is not connected directly to the RealPresence Group system or the Polycom Touch Control. For a computer connected directly to the RealPresence Group system, Polycom recommends using the Send Computer button or Content button instead of People+Content IP. To start showing content: 1 On yo
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control Showing Content from a USB Drive A Polycom Touch Control can show content stored on a USB drive. You can annotate the file while showing it to the far-end sites. To show content from a USB drive using a Polycom Touch Control: 1 Connect the USB device to the USB port on the right side of the Polycom Touch Control. Connecting a USB Device to the Polycom Touch Control 2 From the Home screen or Call screen, touc
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User’s Guide for the Polycom RealPresence Group Series and the Polycom Touch Control To go back and forth within the pages while showing a file, touch the arrows on the bottom left and right of the Touch Control screen. To view thumbnails, touch , and then touch any thumbnail to jump to that page. 7 To stop showing the content of a file, touch Stop Content. 8 To eject the USB drive before disconnecting it, touch . To annotate the content: 1 While you are showing content from a USB drive, t
